E-commerce and marketplaces

While Victoria’s Secret already offers beauty products on Amazon, on June 6, 2023, the company announced that it would also be adding 4,000 new fashion items to the platform, including...

9 June 2023

E-commerce: Walmart reduces plastic and packaging

On June, 2023 Walmart (Q1 2023 sales of US$152.3 billion, up by 7.6%, net margin down to 1% of revenue) announced a program to save 2,000 tons of plastic in the USA this year. For the e-commerce...

2 June 2023

USA. Amazon enters the fissure of paid returns

Since 13th April, Amazon has been testing a new approach to returns. In the U.S., a symbolic charge of US$1 is made for returns made via UPS on condition that an Amazon Fresh, Whole Foods Market...

23 May 2023

Non-food: Lidl expands an online non-food business

Following the Belgian online store launch by Action last week with 150 products (already selling in Netherlands since 2021), Lidl has just launched an e-commerce website in France dedicated to...

23 May 2023

Primark accelerates U.S. expansion to compete with Shein

In the U.S.A., Primark (2022 turnover of €8.9 billion via 408 stores) opened a 17th American store on 20th April in the Walden Galleria mall in Buffalo (New York State). Covering 3,200 sq.m...

17 May 2023

Peter Pernot-Day, Shein: “With our production model, we have an unsold rate of 10%”

The Singaporean ultra-fast fashion retailer, which is due to be listed on the New York Stock Exchange, is estimated as the world’s third largest fashion retailer. While Shein is accused of forced...

16 May 2023

Leroy Merlin arrives in Senegal with Jumia

On March 22, Leroy Merlin signed an agreement with the pure player Jumia to launch into Senegal with 700 products. Since 2019, 1,500 products of the D.I.Y. chain are already distributed by Jumia...

9 May 2023

D.S.A.: Zalando added to platforms subject to stronger regulations

On Monday 25th April, the European Commission published a list of 19 online services, including 17 “very large online platforms (V.L.O.P.s)”, subject to legal obligations under the...

5 May 2023

China : Alibaba and JD.com spin-offs delight investors

On 30th March 2023, JD.com announced a spin-off of property and industrial units from the core business in order to list these on the Hong Kong Stock Exchange. In the listing documents filed on...

4 May 2023

[Amazon results] Focus on A.I. to revive AWS, a declining source of profitability in Q1

Whilst Amazon's e-commerce business is losing momentum (down by 0.1% year-on-year), the AWS cloud service is recording the slowest growth since 2015. To improve profitability, the tech giant is...

4 May 2023

Food retail: 6 charts to understand the financial health of the world’s Top 10 in 2022

Rising costs, inflation, purchasing power. After 2 years of crazy growth boosted by Covid-19, 2022 was a good one in terms of sales, but not profitability. For the 2023 edition of this exclusive...

20 April 2023

Decarbonisation, gaming, communities: the new levers of Chinese e-commerce in 2023

Last year, e-commerce played a crucial role in China, driven by Covid-19 zero policies, but the shopping experience has also been transformed. Mind Retail helps to identify the main innovations in...

29 March 2023

Why Carrefour is outsourcing non-food e-commerce to Rakuten

On 14 March, during the 1-to-1 conference in Monaco, Carrefour (2022 sales of €90.8 billion, up by 8.4% organic excluding petrol) announced the opening of a digital store on the Rakuten...

22 March 2023

Tech in-store: guided tour of the Decathlon Lab for South East Asia

mind Retail invites you, in video and photos, behind the scenes of the Decathlon Lab located in Kallang (Singapore). In this 5,000 sq.m store, the company has opted for a rational technological...

17 March 2023

With 19% of online sales, Target reinvests US$100 million in e-commerce logistics

The supermarket chain has announced that it is investing US$100 million in its e-commerce logistics to build six new order preparation centres by 2026. With this investment, Target is capitalising...

17 March 2023

[Amazon results] Online sales down and US$3bn losses in 2022… How does Amazon stay afloat?

As predicted by the 18,000 layoffs announced last month, Amazon's growth slowed in 2022. While turnover grew by 13% year-on-year, online sales continued to decline and the group's operating profit...

7 February 2023

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Aroma-Zone and Najar reveal the behind-the-scenes of a strategic partnership

As the adoption of AI results in increasing cost volatility for companies, mind Retail spoke in Monaco with Christelle Glaszer, Manager of Indirect Purchases at Aroma-Zone natural beauty retailer...

13 March 2026

After-sales service: Prolong aims to become the OS of repair and adds 3 luxury brands

Signing of three high-end clients, launch of a maintenance passport, imminent Seed funding round and cloud migration project in China… At a 1-to-1 conference in Monaco, the Founder of Prolong...

12 March 2026

Regulatory: With 200,000 Digital Product Passports issued, Darty scales up

While the European Commission is set to vote on delegated acts to specify requirements for home appliances, Darty is accelerating a Digital Product Passport (DPP) push by integrating new products...

11 March 2026

Electronic labels: Hanshow accelerates breakthrough and signs with a leading British retailer

While the leader in electronic labels, Vusion exceeded €1.47 billion in revenue in 2025, rival Hanshow is stepping up a global offensive, winning a strategic account in the U.K. and a new POC for...

27 February 2026

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Electronic labels: Hanshow accelerates breakthrough and signs with a leading British retailer

27 February 2026

Conflicts in the Middle East: what impact on the supply chain and European retail?

With US and Israeli strikes on Iran triggering a major crisis on February 28, 2026, retailers already have to face the closure of strategic trade routes, rising freight costs and import...

5 March 2026

Regulatory: With 200,000 Digital Product Passports issued, Darty scales up

While the European Commission is set to vote on delegated acts to specify requirements for home appliances, Darty is accelerating a Digital Product Passport (DPP) push by integrating new products...

11 March 2026

Following a complaint from the FTC, Walmart agrees to pay US$100 million to Spark delivery drivers

On February 26, 2026, Walmart (2025 revenue: US$713.2 billion, up by 5.1% at constant rates) agreed to pay US$100 million in response to allegations of misleading compensation to delivery drivers...

4 March 2026

Agentic commerce : After Stripe, Mirakl partners with JPMorgan Payments

On March 10, 2026, Mirakl and JPMorgan Payments (JPMP) unveiled a partnership to deploy agentic commerce by combining the Mirakl Nexus agentic orchestration platform with the U.S. bank’s...

16 March 2026

Online authentification : Prelude expands a “message free” solution globally

A competitor to Twilio, Vonage and Plivo, the French startup Prelude, which has 75 retail clients, is actively deploying Prelude Zero, an authentication method that requires no message delivery...

13 March 2026