E-commerce and marketplaces
[mind Retail Exclusive] Lacoste signs with StrutFit to reduce online returns
On May 23, at Viva Technology in Paris, mind Retail learned of Lacoste‘s signing with New Zealand’s StrutFit in March 2024. StrutFit‘s tech solution, based on computer vision and...
24 May 2024
Despite escapades, Temu’s owner triples Q1 profit
On May 22, China’s Pinduoduo (founded in 2015), parent company of the controversial Temu, announced quarterly results. Sales rose 131% to €11 billion, while net profit (€3.57...
24 May 2024
Google, Meta: How Leroy Merlin boosts digital acquisition in South Africa
For the past 18 months, Leroy Merlin South Africa has been working with Impulse Analytics, a consultancy specialising in digital acquisition, to boost online presence and online sales. Vincent...
- Retail
- Retailer and e-commerce
- Analysis
23 May 2024
[mind Retail Exclusive] OBI chooses VTEX to better equip franchisees in e-commerce
Mind Retail learned that Obi has changed OMS and e-commerce platform partner. This should enable Germany's second largest DIY retailer, which is conducting a shift towards franchising, to...
23 May 2024
USA: Why the Maurices label migrated POS to Oracle’s cloud solution
Putting omnichannel customers at the center, reducing infrastructure costs, facilitating the integration of CRM programs and promotions were priorities of the Maurices fashion retailer when it...
22 May 2024
17 consumer associations take Temu to task for non-compliance with the DSA
Six months after AliExpress was ordered by Brussels to clarify business practices, Temu (a subsidiary of PDD Holdings) is now accused of violating the DSA. On May 16, 17 European consumer...
16 May 2024
Wayfair bets on omnichannel with a first U.S. flagship
Despite an 8.4% decline of the U.S. furniture market in 2023, Wayfair‘s annual sales remained stable in the U.S. domestic market, growing by 0.2% to US$10.4 billion. The DNVB, whose market...
7 May 2024
[Case study] With Hanshow, Leroy Merlin cuts picking time by 17% for 2-hour pick-up
On February 28, at EuroCIS, Leroy Merlin and Hanshow received the Reta Awards 2024 for best in-store retail solution and best supplier respectively. mind Retail reports on the deployment of...
- Retail
- Retailer and e-commerce
- Analysis
2 May 2024
[mind Retail Exclusive] With its app, Mondial Relay enhances locker capacity
To optimize maximum capacity of lockers, Mondial Relay (a subsidiary of Polish Group Inpost) relies on the app, launched in Poland and also in France in October 2022. “Downloading our app...
25 April 2024
Jean-Louis Borde, Gemo: “We are going to launch a rental service for our baby range”
Fashion retailer Gemo, part of the Eram group, adapted logistic tools to embrace a circularity journey for rental services. Jean-Louis Borde, Supply-Chain Director, explained adoption of the new...
- Retail
- Retailer and e-commerce
- Analysis
15 April 2024
Fashion: U.S.A. second-hand clothing is struggling to make profits
In the U.S.A., second-hand marketplaces are not making profits. Clothing resale platform ThredUp (sales of US$322 million in 2023, up 12%) continues to post substantial losses (US$71.2 million in...
- Retail
- Retailer and e-commerce
- News
2 April 2024
Philippe Muhr, Intersport: “GenAI at the start of the chatbot funnel, helps us better assess consumer’s needs and boosts conversion”
At the 1-to-1 show in Monaco, Philippe Muhr, E-Commerce Director at Intersport, spoke exclusively to mind Retail about his transformation roadmap, and the results of the integration of GenAI into...
- Retail
- Retailer and e-commerce
- News
14 March 2024
Troubled Maisons du Monde relies on Google’s AI to keep e-commerce afloat
Maisons du Monde is unveiling a recovery plan, that focused on a new franchising model. Meanwhile, it is taking stock of how to use AI to improve performance, including digital acquisition...
- Retail
- Retailer and e-commerce
- News
13 March 2024
Temu wants to open a digital marketplace to American sellers
The e-commerce platform Temu (a subsidiary of PDD Holdings, Pinduoduo’s parent company), known for low-value products, is expanding considerably. By October 2023, Temu was selling into 47...
27 February 2024
[Amazon results] Strong growth and profitability in 2023, thanks to a rebalanced business model
After a sharp post-Covid-19 slowdown, Amazon is recovering. In 2023, sales rose by 11.8% in one year, representing US$60.8 billion in additional revenue. After reorganising logistics business and...
19 February 2024
The Digital Service Act extends authority to all marketplaces
From February 17, 2024, the DSA (Digital Service Act) extended authority to all e-commerce sites operating in the European Union, whatever their size. Amongst measures is an obligation to appoint...
19 February 2024
Our mind news
The Hygie31 retail group, known for the Lafayette Pharmacies, is continuing to transform its websites, driven by Cocooncenter. Thanks to an AI strategy and a fully redesigned IT architecture, it...
10 September 2026
By launching a conversational chatbot with Algolia and a new module converting school lists into e-commerce carts this summer, Bureau Vallée aims to ease the chore of back-to-school supply list...
10 September 2026
According to our information, Fnac Darty is about to deploy European payment solution Wero, based on account-to-account instant transfers, on its e-commerce sites. Already active in Germany at...
- Retail
- mind Exclusive
- Retail tech
4 September 2026
On the occasion of an IPO, Shein revealed a carbon footprint of 25.5 million tonnes of carbon dioxide in 2025, up by 20% compared to a reference year. For an equivalent sales level, the fast...
3 September 2026
Most viewed articles of the month on mind Retail
What readers clicked on the most last month.
What readers clicked on the most last month.
1
Before an IPO, Shein forced to reveal margin erosion in 2025 and impact of US tariff shock
Made public ahead of a Hong Kong listing planned for September, Shein’s financial documents, seen by mind Retail, confirm the shift experienced by the fast-fashion retailer. Despite a 8% sales...
- Retail
- Property and investors
- Analysis
21 August 2026
2
O’Boticario rolls out AI diagnostics across 4,000 stores with Haut.ai
On August 18, Brazilian cosmetics retail chain O’Boticario (2025 GMV up by 6.7%) announced the deployment of skin analysis technology provided by Estonian start-up Haut.AI. It will be rolled...
- Retail
- Retailer and e-commerce
- News
21 August 2026
3
Hugues Chanoine (Hygie31 Digital): “The next step is to eliminate filters to move to 100% conversational search”
The Hygie31 retail group, known for the Lafayette Pharmacies, is continuing to transform its websites, driven by Cocooncenter. Thanks to an AI strategy and a fully redesigned IT architecture, it...
10 September 2026
4
ChatGPT: Bureau Vallée’s recipe to capture back-to-school spending
By launching a conversational chatbot with Algolia and a new module converting school lists into e-commerce carts this summer, Bureau Vallée aims to ease the chore of back-to-school supply list...
10 September 2026
5
Walmart finally accepts in-store payments with Apple Pay and Google Pay
Sanctioned by financial markets after a sharp US slowdown in Q2, Walmart is reviewing a checkout strategy. Abandoning a rejection of technological giants, the group is rolling out Apple Pay and...
- Retail
- Retailer and e-commerce
- News
24 August 2026
6
Why Shein emits twice as much CO2 as Inditex for equivalent revenue
On the occasion of an IPO, Shein revealed a carbon footprint of 25.5 million tonnes of carbon dioxide in 2025, up by 20% compared to a reference year. For an equivalent sales level, the fast...
3 September 2026