Retailer and e-commerce

After a year's use for clothes in France, the Refashion eco-organisation is working on new territories for a repair bonus, mind Retail has learned.

13 December 2024

Black Friday : European average online spending up 14% in 2024

In Western Europe, Black Friday 2024 was characterised by an increase in spending and volumes (no inflation effect) and a massive recruitment of new e-shoppers. Although customers' participation...

13 December 2024

Fast Retailing torn on the Chinese issue of Xinjiang

After a record year in a fiscal year to the end of August 2024 (turnover of US$20.7 billion up by 12.2%, net margin at 12% of sales), the C.E.O. of Fast Retailing, Tadashi Yanai, explained on the...

12 December 2024

[mind Retail Exclusive] With full funnel approach on Amazon Ads, L’Oréal’s Cerave brand boosts reach and conversion

For the launch of the Cerave brand on Amazon, L'Oréal opted for an advertising strategy ranging from videos on Prime Video and Twitch to search and display. Stéphane Grenier, Managing Director...

11 December 2024

After Indonesia, Vietnam decides to ban Temu and Shein

In Vietnam, after Temu and Shein missed deadlines (end of November) imposed by the government to register with the Ministry of Commerce, the platforms have been blocked from selling in the country...

11 December 2024

Asda obtains a US$196-million loan to postpone debt maturities

Following a US$4 billion refinancing in May 2024, the UK’s third-largest grocery retailer Asda (2023 sales of US$ 27.2 billion+ 7,1 % in a year) obtained a US$196 million loan on December 4...

11 December 2024

Belgium: bill transposing CSRD adopted

On November 28, the Belgian Chamber of Representatives approved a bill transposing the E.U. Corporate Sustainability Reporting Directive (CSRD). Belgium was one of the countries lagging behind on...

11 December 2024

With 16 new contracts signed in Q3, Shopify continues to focus on key accounts

Off-White, Victoria's Secret, Reebok... long associated with VSEs, Shopify intends to compete with Salesforce, Oracle, Adobe and SAP by setting its sights on major accounts.

4 December 2024

Carrefour to deploy GS1’s augmented QR code in all European banners by 2025

At the first CoNext event organised by GS1 on the theme of data for circularity, of which mind Retail was a media partner, Carrefour announced the deployment of the augmented QR code on private...

3 December 2024

Delivery platforms: After Swiggy, India’s Zomato raises US$1 billion

With the Indian market of express delivery set to reach US$6 billion in 2024, the number of IPOs and capital raisings by delivery platforms is increasing. Following Swiggy and Zepto, Zomato...

3 December 2024

Temu gained 5.4 million visitors in France in Q3 2024, versus 344,000 for Amazon

In Q3 in France, of the 6 online retailers that gained over a million monthly Unique Visitors (UVs), 5 were marketplaces. Whilst Temu leads the way, with a gain of 5.4 million visitors, Carrefour...

29 November 2024

California: first flagship dedicated to live shopping on TikTok

Gone are the days of content creators live-streaming from a bedroom. On November 21, digital agency Outlandish opened a first store in the U.S.A. dedicated to live shopping on TikTok Shop. In...

28 November 2024

Kohl’s sales plunge 8.8% in Q3, penalised by insufficient private label inventory

American chain Kohl’s (2023 sales 16.6 billion dollars , down by 3.4%, 1,100 stores in 49 states) is going through a difficult period. Quarterly sales to November 2 fell by 8.8%...

28 November 2024

[mind Retail Exclusive] Back Market presents 6-month report on virtual payment card

In Europe, for products not repairable under warranty, Back Market has been offering a dematerialised card refund solution since May 2024. Where compensation was previously sent by e-mail via an...

27 November 2024

Alexis Marcombe, Unlimitail: “Our tech and data division will double in Q1 2025”

Ongoing developments in Germany, tech recruitment, search, omnichannel approach, connected TV... As the 2024 financial year draws to a close, Alexis Marcombe, C.E.O. of Unlimitail, shared his...

26 November 2024

Temu leads growth in Q3, far ahead of Alibaba and JD.com

On November 21, PDD Holdings (Temu’s parent company) published Q3 figures. Sales reached US$14.2 billion, an increase of 44%, a marked slowdown on the 86%-uplift of Q2. Operating margin...

21 November 2024

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Featured image of the article [mind Exclusive] After signing Fusalp and Ysé, Webyn relies on Gemini to boost the performance of e-commerce A/B testing

[mind Exclusive] After signing Fusalp and Ysé, Webyn relies on Gemini to boost the performance of e-commerce A/B testing

Awarded on October 13, 2025, in the category of the Customer Relationship Awards, the start-up specialising in e-commerce A/B testing continues to grow. For mind Retail, C.E.O. and Co-Founder...

23 October 2025

[mind Exclusive] Casino lost lawsuit against Mediaposte

According to information from mind Media, the Casino group failed to take legal action against the advertising print distribution specialist Mediaposte (a subsidiary of La Poste). The food...

21 October 2025

[mind Exclusive] Thanks to a conversational chatbot, La Grande Récré triples e-commerce conversion rates

While AI conversational chatbots have become widespread in e-commerce, La Grande Récré shared with mind Retail the results of the tool launched in summer 2025 with iAdvize: number of queries...

9 October 2025

[mind Exclusive] Prolong signs Mellow Yellow and expands into new verticals

A competitor of Save Your Wardrobe, the start-up Prolong, which focuses on returns, warranty, repair, and after-sales service, announced the signing of Mellow Yellow footwear retailer, a jewellery...

3 October 2025

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Lululemon, Ralph Lauren, Gap and Levi’s enter peak season with high stock levels

Faced with rising customs tariffs affecting US imports, several retailers have built up significant inventories. Over a year, the stocks of Gap, Levi’s, Lululemon, Ralph Lauren and Academy Sports...

27 October 2025

Faced with debt and declining sales, Fossil files for bankruptcy

Competition from Apple and Samsung in the smartwatch segment, collapsing sales, customs tariffs… Cornered with a debt of US$179 million, Fossil has filed several bankruptcy petitions in the U.S.A...

29 October 2025

AI search engines: how advertising is entering the conversation

While many retailers spend 80% of their acquisition budget on Google Shopping, monetisation tests are accelerating on ChatGPT, Perplexity, and Gemini. How much of the budget will they absorb...

23 October 2025

[mind Exclusive] After signing Fusalp and Ysé, Webyn relies on Gemini to boost the performance of e-commerce A/B testing

Awarded on October 13, 2025, in the category of the Customer Relationship Awards, the start-up specialising in e-commerce A/B testing continues to grow. For mind Retail, C.E.O. and Co-Founder...

23 October 2025

Verizon, Starbucks, DoorDash and Grubhub impacted by AWS outage

On October 20, 2025, the Amazon Web Services cloud (Amazon Q2 2025 revenue: 168 billion dollars, up by 13.3%) was down for several hours before returning to normal. Numerous websites and...

27 October 2025

Antoine Jouteau, Leboncoin : “We are launching our first warranty offer for multimedia products”

As Leboncoin prepares to celebrate a 20th anniversary in 2026, mind Retail interviewed Antoine Jouteau, the outgoing Chief Executive Officer. As Jacob Aqraou, Executive Chairman of the Board of...

13 October 2025