Retailer and e-commerce

Mind Retail learned that, after signing up Carrefour, Intermarché and Monoprix, Delipop has just gained up two more clients in the food retail sector.

23 April 2024

L’Occitane, Sephora, Ulta Beauty make major moves in a slowing market

As the beauty market slows down, particularly in China, cosmetics retailers are making major moves. L'Occitane is delisting from the Hong Kong stock exchange, Sephora is changing governance in...

17 April 2024

Jean-Louis Borde, Gemo: “We are going to launch a rental service for our baby range”

Fashion retailer Gemo, part of the Eram group, adapted logistic tools to embrace a circularity journey for rental services. Jean-Louis Borde, Supply-Chain Director, explained adoption of the new...

15 April 2024

Fashion: U.S.A. second-hand clothing is struggling to make profits

In the U.S.A., second-hand marketplaces are not making profits. Clothing resale platform ThredUp (sales of US$322 million in 2023, up 12%) continues to post substantial losses (US$71.2 million in...

2 April 2024

Hampered by geopolitical tensions, Majid Al Futtaim ends 2023 almost at a standstill

Affected by the Israeli-Palestinian conflict and the devaluation of the Egyptian currency, Majid Al Futtaim unveiled mixed financial results for 2023.

28 March 2024

French government is expected to confirm laws for “fast fashion” and eco-score

In France, following adoption of a fast fashion law by the Parliament in mid-March, the government is under pressure to deliver. Definitions are needed for company thresholds alongside terms and...

26 March 2024

Philippe Muhr, Intersport: “GenAI at the start of the chatbot funnel, helps us better assess consumer’s needs and boosts conversion”

At the 1-to-1 show in Monaco, Philippe Muhr, E-Commerce Director at Intersport, spoke exclusively to mind Retail about his transformation roadmap, and the results of the integration of GenAI into...

14 March 2024

Troubled Maisons du Monde relies on Google’s AI to keep e-commerce afloat

Maisons du Monde is unveiling a recovery plan, that focused on a new franchising model. Meanwhile, it is taking stock of how to use AI to improve performance, including digital acquisition...

13 March 2024

EU: sustainability due diligence directive blocked by France, Germany and Italy

The Corporate Sustainability Due Diligence Directive has failed to win support from the qualified majority of member states needed to reach the final vote in the European Parliament. The...

1 March 2024

Temu wants to open a digital marketplace to American sellers

The e-commerce platform Temu (a subsidiary of PDD Holdings, Pinduoduo’s parent company), known for low-value products, is expanding considerably. By October 2023, Temu was selling into 47...

27 February 2024

Carrefour ends 2023 on a high note and aims to lease-operate 30% of hypermarkets

Carrefour has published a positive balance sheet for 2023, boosted by external growth in Brazil and in Europe. In France, the strategy of switching to franchising and leasing contracts has...

27 February 2024

Nike cuts 2% of workforce to reduce costs

At Nike, the layoff of 1,600 staff, announced on February 15, 2024, is part of a US$2 billion cost-cutting plan over the next 3 years. In December, the company revised annual revenue forecasts...

20 February 2024

[Amazon results] Strong growth and profitability in 2023, thanks to a rebalanced business model

After a sharp post-Covid-19 slowdown, Amazon is recovering. In 2023, sales rose by 11.8% in one year, representing US$60.8 billion in additional revenue. After reorganising logistics business and...

19 February 2024

The Digital Service Act extends authority to all marketplaces

From February 17, 2024, the DSA (Digital Service Act) extended authority to all e-commerce sites operating in the European Union, whatever their size. Amongst measures is an obligation to appoint...

19 February 2024

LVMH and Hermès improve margins in 2023 despite slower growth rates

In a context of return to normal consumer demand after post-Covid-19 euphoria, particularly in Europe and Asia, LVMH recorded a total turnover of €86.15 billion in 2023 up by 9%. Growth was...

10 February 2024

[Online data] Second-hand goods reaches unprecedented levels in fashion and electronics

According to data from both Fox Intelligence and Fevad, the two most buoyant categories online, in 2023, are where second-hand does not exist. In fashion, second-hand accounted for more than 40%...

9 February 2024

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Aroma-Zone and Najar reveal the behind-the-scenes of a strategic partnership

As the adoption of AI results in increasing cost volatility for companies, mind Retail spoke in Monaco with Christelle Glaszer, Manager of Indirect Purchases at Aroma-Zone natural beauty retailer...

13 March 2026

After-sales service: Prolong aims to become the OS of repair and adds 3 luxury brands

Signing of three high-end clients, launch of a maintenance passport, imminent Seed funding round and cloud migration project in China… At a 1-to-1 conference in Monaco, the Founder of Prolong...

12 March 2026

Regulatory: With 200,000 Digital Product Passports issued, Darty scales up

While the European Commission is set to vote on delegated acts to specify requirements for home appliances, Darty is accelerating a Digital Product Passport (DPP) push by integrating new products...

11 March 2026

Electronic labels: Hanshow accelerates breakthrough and signs with a leading British retailer

While the leader in electronic labels, Vusion exceeded €1.47 billion in revenue in 2025, rival Hanshow is stepping up a global offensive, winning a strategic account in the U.K. and a new POC for...

27 February 2026

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Electronic labels: Hanshow accelerates breakthrough and signs with a leading British retailer

27 February 2026

Conflicts in the Middle East: what impact on the supply chain and European retail?

With US and Israeli strikes on Iran triggering a major crisis on February 28, 2026, retailers already have to face the closure of strategic trade routes, rising freight costs and import...

5 March 2026

Regulatory: With 200,000 Digital Product Passports issued, Darty scales up

While the European Commission is set to vote on delegated acts to specify requirements for home appliances, Darty is accelerating a Digital Product Passport (DPP) push by integrating new products...

11 March 2026

Following a complaint from the FTC, Walmart agrees to pay US$100 million to Spark delivery drivers

On February 26, 2026, Walmart (2025 revenue: US$713.2 billion, up by 5.1% at constant rates) agreed to pay US$100 million in response to allegations of misleading compensation to delivery drivers...

4 March 2026

Agentic commerce : After Stripe, Mirakl partners with JPMorgan Payments

On March 10, 2026, Mirakl and JPMorgan Payments (JPMP) unveiled a partnership to deploy agentic commerce by combining the Mirakl Nexus agentic orchestration platform with the U.S. bank’s...

16 March 2026

Online authentification : Prelude expands a “message free” solution globally

A competitor to Twilio, Vonage and Plivo, the French startup Prelude, which has 75 retail clients, is actively deploying Prelude Zero, an authentication method that requires no message delivery...

13 March 2026