Retailer and e-commerce

After Zalando, it is now the turn of Amazon (2022 sales: US$514 billion) to claim the firm has been “unfairly targeted” by the E.U. and the rules laid down to prevent systemic risks...

2 August 2023

Amazon up in arms over €3 delivery charges for books

On 27 June in France, Amazon announced instructions to sue the French Council of State to court over a ministerial order of April 4, 2023. This will introduce a minimum carriage charge of €3...

20 July 2023

U.S. retailers raise minimum threshold for free delivery by 23%

In the U.S.A., where e-commerce accounted for 15.1% of retail in Q1 2023 via US$272.6 billion in sales, the party is over when it comes to free deliveries and returns, which have damaged the...

19 July 2023

Jeremie Profeta, CTO Sonepar “The digital marketplace will launch in France by the end of 2023 and the USA could follow very quickly”

Sonepar, the world's largest electrical equipment retailer, has announced investments of €2 billion in supply chain and €1 billion in an international digital platform. Jeremie Profeta, C.T.O. and...

18 July 2023

Amandine de Souza, Leboncoin: “We add B2B and aim to become Europe’s leading second-hand retailer”

Amandine de Souza, Managing Director of Leboncoin (Adevinta Group), was a guest at the latest FrenchFounders meeting in Paris, attended by mind Retail. She explained a transformation of the...

13 July 2023

[Confidential] OneStock signed up four integrator partners for international expansion

The OneStock stock consolidation solution, which is working in France, Germany, the U.K., Italy and Nordics, is looking for integrator partners to further develop an international presence. These...

12 July 2023

EPR in the building sector: retailers struggle to set up collection points

In France, since May 1, the trade and DIY sectors have been paying an eco-contribution for the recycling of end-of-life products as part of the EPR program for the building industry. By December...

5 July 2023

Uniqlo, Inditex and Skechers: new legal action for forced labour

With 20% of the world's cotton coming from Xinjiang, a 2nd legal action has been launched in France against Uniqlo, Inditex and Skechers. In Brussels, the Commission is considering moving towards...

5 July 2023

Textiles. Italy and the Netherlands move towards Extended Producer Responsibility (EPR)

From 1st January 2024, textile manufacturers in Italy and the Netherlands will be subject to EPR, as voted by Brussels in March 2022. “The aim is for manufacturers to assume responsibilities...

5 July 2023

USA. Walgreens lays off staff and closes 150 drugstores

Walgreens is continuing a shift towards healthcare, 18 months after C.E.O. Rosalind Brewer, former n°2 at Starbucks arrived. The drugstore chain (sales of US$35.4 billion in Q3 2023, up by...

4 July 2023

In 3 years, Majid Al Futtaim reduced Co2 emissions by 11%

In 2017, Carrefour's Middle East franchisor set a target of 'net positive' on Co2 and water by 2040. The group succeeded in reducing Co2 emissions thanks to greener energy.

4 July 2023

Sam Bergius, Amazon : “Since January 2023, our Grade & Resell and liquidations programs sold more than 1 million products”

Sam Bergius, Amazon Marketplace Manager, is responsible for Fulfillment By Amazon in the UK, managing FBA selling partners in both the U.K. and the European Union. Amazon has just postponed by 10...

3 July 2023

USA. Furniture pure-player Wayfair tries “brick & mortar” again

Originally scheduled for mid-May 2023, Wayfair announced that a first physical store will welcome customers in Spring of 2024. The 14,000 sq.m flagship store is under construction at the Chicago...

30 June 2023

USA. Why Paco Rabanne and Kering are investing in beauty

In parallel with a diversification into make-up, Paco Rabanne announces the opening of a flagship store in New York. Meanwhile, Kering is due to acquire the Creed perfume brand. For the luxury...

29 June 2023

Amazon denies potential takeover of Ocado

Following an article in the Times stating that Amazon might be interested in a potential takeover of Ocado, shares in the British pure-player, which also has a business as a logistics provider for...

29 June 2023

Joe Tsai replaces Daniel Zhang as head of Alibaba

Whilst the group is undergoing a major reorganisation without a proven stable business in China, Alibaba‘s C.E.O. Daniel Zhang announced that he will be stepping down on 20th June 2023. On...

27 June 2023

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Refurbished smartphones: why Largo relies on Speeral automation

The start-up founded by the duo behind Teester and Skeepers is accelerating automation of second-hand product flows. The strategy is to use AI to direct products to high-traffic marketplaces such...

9 December 2025

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

Already in POC, Dialog’s conversational agent shows up in the search bar

Buoyed by a €3.8 million seed round closed in mid‑November 2025, French start‑up Dialog, specialised in AI‑based conversational e‑commerce, is accelerating. Initially placed on product pages, this...

4 December 2025

E‑commerce: How Hive customises free‑delivery thresholds using customer data

With 500 e‑merchant clients, including Embryolisse, Hindbag, Airup, Hygée or Jacks Beauty Line, German logistics provider Hive is capitalising on data to raise e‑commerce conversion via a finely...

2 December 2025

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Online Advertising: Leroy Merlin and Auchan at the heart of a political controversy

Since November 17, Leroy Merlin has faced controversy after a report from Sleeping Giants, an activist group against online hate speech. The organisation alerted the Adeo group retailer (GMV 2024...

21 November 2025

How Maison 123 generated €420,000 on WhatsApp in 5 months

Riding on a reduction in Meta’s commercial policy, Wax start‑up specialised in WhatsApp engagement, is gaining ground, capitalising on messaging as a customer acquisition and retention channel in...

3 December 2025

Laurent Hugou (Les Mousquetaires): “With Diebold’s camera system, shrinkage at self-check-out is reduced by a third”

Shift towards an omnichannel payment service provider, roll-out of mobile payment and Diebold’s computer vision solution for self-checkout, impact of one-click payment on online sales, adoption of...

11 December 2025

Retail media: Marionnaud bets on print with Figaro to boost drive-to-store

According to our sources, Marionnaud’s beauty retailer will expand an advertising unit into 3 new countries in 2026 and is launching another retail media lever in the French key market. The goal...

26 November 2025

Carmila join forces with Unlimitail and JCDecaux to equip 252 malls

On December 9, Carrefour and Carmila signed a partnership with Unlimitail and JCDecaux to create a retail media network combining indoor DOOH and outdoor OOH across their sites in France and...

12 December 2025

Walmart parts ways with C.E.O. after 9-month revenue up by 4.4%

On November 14, the world’s largest retailer, Walmart (revenue 2024: US$681 billion, up by 5.6% at constant rates), announced the departure of C.E.O., Doug McMillon. In office since...

21 November 2025