Retailer and e-commerce
In 2024, Costco maintains growth and raises net margin to 2.9% of turnover
On September 26, 2024, Costco, the world’s 2nd largest food retailer by sales, published results for the financial year ending August 2024. Continuing the growth momentum of 2023, the...
- Retail
- News brief
3 October 2024
Puma uses Google AI to personalise online product sheets by country
German brand Puma (sales of €4.2 billion in the half-year to June 2024, down 2.1% at constant exchange rates) announced on September 24 the use of Google Cloud’s GenAI on its websites...
- Retail
- News brief
1 October 2024
[mind Retail Exclusive] How Custplace’s AI automates the collection of customer reviews for Darty, Optical Centre and KparK
On October 1, 2024, Custplace, the SaaS platform managing customer and employee reviews, announced the beta test launch of “Inbox IA”. This solution enables customer reviews to be...
- Retail
- mind Exclusive
- Retail tech
1 October 2024
[mind Retail Exclusive] Carrefour tests the retail media solution developed by Vusion and Mediaperformances
In-store operational teams will be able to manage retail media campaigns That’s the promise of the partnership announced on September 18, 2024, between omnichannel retail media specialist...
- Retail
- mind Exclusive
- Analysis
26 September 2024
Faced with Shein’s growth, the U.S. and the E.U. attack exemptions from customs duties
As the Biden administration has been threatening TikTok in America, the ultra-fast fashion giant Shein (GMV of US$45 billion in 2023, net margin of US$2 billion) could be subject to additional...
- Retail
- News brief
26 September 2024
[case study] With Smartway’s AI, Auchan Retail targets a food breakage rate of 0.75%
At Paris Retail Week, and while Smartway has just received €1.4 million in funding as part of the i-Nov innovation competition under Plan France 2030, Martine Demaret, Program Manager Officer at...
- Retail
- Analysis
23 September 2024
YouTube partners with e-tailer Shopee in 3 South Asian countries
Faced with a dynamic growth of TikTok in South East Asia, YouTube Shopping (a subsidiary of Alphabet Inc.) and Shopee (a subsidiary of Sea Group, with 2023 sales of US$13.1 billion, including 69%...
- Retail
- News brief
23 September 2024
Back Market takes a step into physical retail with Bouygues Telecom
In the U.S.A. and France, Back Market is moving up the value chain and joining forces with Verizon and Bouygues. The marketplace is also due to sell via 15 stores.
- Retail
- News
20 September 2024
[mind Retail Exclusive] Veesual signs up Lululemon and Adore Me
According to our information, start-up Veesual added Lululemon and Adore Me to its portfolio. These companies will be testing the AI-powered virtual fitting solution.
- Retail
- mind Exclusive
- Analysis
19 September 2024
Havas Commerce: 28% of retailers want to increase investment in AI
According to Havas Commerce, while only 46% of retailers are using artificial intelligence, 28% plan to make this an investment priority by 2025. After starting with uses in marketing like...
- Retail
- News
18 September 2024
Pierre Chassigneux, b.connect: ‘Around 20% of e-commerce baskets are abandoned due to authentication issues’
Recruiting major e-retailers in France, defining the right business model, opening up to other banking partners... The b.connect authentication solution, supported by 5 French banks, is due to be...
- Retail
- Retail tech
- Analysis
18 September 2024
Joué Club tests CSR schemes, but keeps sights on e-commerce for Christmas
After receiving agreement from French competition authority to take over the La Grande Récré stores, the JouéClub retailer presented a roadmap for the Christmas period on September 11. E-commerce...
- Retail
- News
13 September 2024
Fnac Darty launches takeoverbid for Unieuro to create a European leader
Following the approval given by the Italian financial markets authority on August 23, Italian home-electrical retailer Unieuro (2023 sales of €2.63 billion) has until October 25 to accept...
- Retail
- News brief
13 September 2024
[mind Retail Exclusive] Darty signs up with Custplace for long-term customer reviews
Three and a half months after launching "long-term reviews" in partnership with Custplace, Fnac Darty is taking stock. The initiative enabled Darty home electrical retailer to collect an average...
- Retail
- mind Exclusive
- Analysis
12 September 2024
H&M and New Look strengthen their agreements on subcontracting practices
As companies are investing in CSRD, fashion retailers are signing more and more agreements to protect the rights of workers and subcontractors in their manufacturing and transport process.
- Retail
- News
6 September 2024
Beauty: Nykka relies on express delivery to deliver 50% of orders on D+1
On September 3, according to Office Chai, Indian omnichannel fashion and beauty retailer Nykka (US$770 million turnover in 2023, up 24%, 200 stores in 72 Indian cities) launched a 3-hour delivery...
- Retail
- News brief
6 September 2024
Our mind news
Against a backdrop of growing pressure on household budgets, the European CCD2 Directive coming into force and a new legal framework for assisted purchasing journeys, Oney is stepping up an...
- Retail
- mind Exclusive
- Retail tech
29 October 2026
Amid an ownership shake-up following its acquisition by Evoriel, shopping centre operator Advantail has signed with Formality to digitise the management of commercial leases and contracts across...
23 October 2026
With an average basket of €3,500 and a payment journey that includes a financial deposit at the time of ordering, Mobilier de France shares with mind Retail its assessment of the rollout of...
- Retail
- mind Exclusive
- Retail tech
15 October 2026
Eager to bring together customer data and improve data accuracy, jewellery and watch retailer Maison A.Constant built its own Single Customer Repository (SCR) using n8n, an orchestration platform...
7 October 2026
Most viewed articles of the month on mind Retail
What readers clicked on the most last month.
What readers clicked on the most last month.
1
Eric Meulien, Al Futtaim: “The next step in our roadmap is to replace the in-store POS system”
Operating in 18 countries and managing brands such as Ikea, Zara and Marks & Spencer, Emirati group Al-Futtaim (2025 revenue: US$9.7 billion, up by 6%) has a unique vantage point from which to...
- Retail
- Retailer and e-commerce
- Analysis
12 October 2026
2
Marketplaces: How Orange and Virgin Australia reinvent their value creation models
Looking to turn their audience into a commercial platform without having to carry the risk of holding stock, new verticals are entering the marketplace space, with new models designed to enhance...
- Retail
- Retailer and e-commerce
- News
8 October 2026
3
How Maison A.Constant built a unified customer database with n8n
Eager to bring together customer data and improve data accuracy, jewellery and watch retailer Maison A.Constant built its own Single Customer Repository (SCR) using n8n, an orchestration platform...
7 October 2026
4
Cashback: Younited secures an exclusive contract with Bouygues Telecom
Following Orange and the launch of a marketplace, Bouygues Telecom is strengthening a customer loyalty strategy by focusing on purchasing power with a new cashback offer. For French fintech...
- Retail
- Retailer and e-commerce
- News
16 October 2026