Retailer and e-commerce

After a post-Covid-19 pandemic slowdown, Amazon's net margin more than tripled in Q3 2023. Over the 9 months of the year, growth was driven by the digital marketplace, AWS and advertising - three...

30 October 2023

Zalando: Returns drop by 10% thanks to sizing recommendations

With 30% returns due to incorrect fitting, Zalando is banking on AI to optimise sizing recommendations and enhance an online consumer journey.

20 October 2023

[info mind Retail] Christofle relies on CircularX to accelerate second-hand revenue

According to our source, the high-end tableware retailer controlled by the Chalhoub family launched a program in early October 2023 to buy back second-hand products from individuals. Pierre...

19 October 2023

Arnaud Lesne, Carrefour Belgium: “With Reeborn, it’s the first time a grocer rewards the sale of second-hand products”

In Belgium, Carrefour is preparing to launch a Reeborn app, dedicated to second-hand goods, in early November. Arnaud Lesne, Director of Innovation and Partnerships, talks to mind Retail about...

19 October 2023

LVMH: does Q3 2023 signal the end of 3 years of super-growth?

Kering and LVMH shares tumbled on the stock market, as both luxury conglomerates reported a marked sales slowdown in Q3 2023. After 3 years of exceptional growth, the momentum is waning, signaling...

13 October 2023

China’s Temu (Pinduoduo) accused of espionage

According to the American research company Grizzly Research, Temu, a subsidiary of PDD Holdings (capitalisation: US$130 billion), contains spyware. “It has all the characteristics of the...

4 October 2023

Cdiscount: +30% conversion thanks to GPT-4

Since July 2023, Cdiscount (80 million products) has been exploring the industrial use of generative AI, particularly for product categorisation. “When a seller creates a product sheet, we...

2 October 2023

TikTok: Indonesia is about to ban commerce on social networks

Indonesia, the most populated country in South-East Asia (270 million inhabitants), is taking action to limit the risk of the major social networks, such as TikTok, becoming a monopoly. At a...

27 September 2023

[info mind Retail] A third of Shein’s suppliers will not be audited in 2023

With the results of the French DGCCRF investigation expected this Autumn, and the U.S. SEC continuing a survey regarding allegations of forced labor, Shein provided an update on its industrial...

26 September 2023

Generative AI: Amazon to invest up to US$4 billion in Anthropic

The digital cloud giants are not slowing investments in generative AI, which needs massive computing power to function properly. Following Google and a US$300 million investment in Anthropic in...

26 September 2023

Fashion: Why omnichannel players are gaining in profitability and e-commerce is suffering, in 6 charts

Mind Retail analysed the financial results of the 12 largest fashion retailers between 2019 and 2022, to understand performance in terms of sales and profitability. As a result of the multiple...

25 September 2023

Headwinds in China force SMCP to reduce annual forecasts

On 18th September, the SMCP group (Maje, Sandro, Claudie Pierlot, Fursac) announced an adjustment of annual growth targets due to disappointing sales. While an operating margin in excess of 9.2%...

22 September 2023

South Africa: Walmart strengthens the team to support digital growth

U.S. giant Walmart is reorganizing the South African business by recruiting Jonathan Collins as Chief Financial Officer, with the aim of boosting online sales.

15 September 2023

Dubai: The sustainable label The Giving Movement is multiplying pop-ups

Eco-friendly clothing brand The Giving Movement, founded in April 2020 in the United Arab Emirates, announced the opening of a flagship store in Dubai in 2024. Currently at the Mall of the...

1 September 2023

TikTok Shop could lose at least US$500 million in the USA in 2023

TikTok Shop, the social network’s e-commerce solution, could lose more than US$500 million in the U.S.A. in 2023, according to an article by The Information published on August 23rd. The...

1 September 2023

L’Occitane confirms that its owner is considering a takeover

After posting spectacular results for the three months to June (sales of €502 million, up 24.5% at constant exchange rates), L’Occitane International confirmed on 15th August that...

1 September 2023

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Aroma-Zone and Najar reveal the behind-the-scenes of a strategic partnership

As the adoption of AI results in increasing cost volatility for companies, mind Retail spoke in Monaco with Christelle Glaszer, Manager of Indirect Purchases at Aroma-Zone natural beauty retailer...

13 March 2026

After-sales service: Prolong aims to become the OS of repair and adds 3 luxury brands

Signing of three high-end clients, launch of a maintenance passport, imminent Seed funding round and cloud migration project in China… At a 1-to-1 conference in Monaco, the Founder of Prolong...

12 March 2026

Regulatory: With 200,000 Digital Product Passports issued, Darty scales up

While the European Commission is set to vote on delegated acts to specify requirements for home appliances, Darty is accelerating a Digital Product Passport (DPP) push by integrating new products...

11 March 2026

Electronic labels: Hanshow accelerates breakthrough and signs with a leading British retailer

While the leader in electronic labels, Vusion exceeded €1.47 billion in revenue in 2025, rival Hanshow is stepping up a global offensive, winning a strategic account in the U.K. and a new POC for...

27 February 2026

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Electronic labels: Hanshow accelerates breakthrough and signs with a leading British retailer

27 February 2026

Conflicts in the Middle East: what impact on the supply chain and European retail?

With US and Israeli strikes on Iran triggering a major crisis on February 28, 2026, retailers already have to face the closure of strategic trade routes, rising freight costs and import...

5 March 2026

Regulatory: With 200,000 Digital Product Passports issued, Darty scales up

While the European Commission is set to vote on delegated acts to specify requirements for home appliances, Darty is accelerating a Digital Product Passport (DPP) push by integrating new products...

11 March 2026

Following a complaint from the FTC, Walmart agrees to pay US$100 million to Spark delivery drivers

On February 26, 2026, Walmart (2025 revenue: US$713.2 billion, up by 5.1% at constant rates) agreed to pay US$100 million in response to allegations of misleading compensation to delivery drivers...

4 March 2026

Agentic commerce : After Stripe, Mirakl partners with JPMorgan Payments

On March 10, 2026, Mirakl and JPMorgan Payments (JPMP) unveiled a partnership to deploy agentic commerce by combining the Mirakl Nexus agentic orchestration platform with the U.S. bank’s...

16 March 2026

Online authentification : Prelude expands a “message free” solution globally

A competitor to Twilio, Vonage and Plivo, the French startup Prelude, which has 75 retail clients, is actively deploying Prelude Zero, an authentication method that requires no message delivery...

13 March 2026