Retailer and e-commerce

Since 1 January 2022, Article 35 of the French AGEC law has obliged producers, importers and distributors to reuse, re-use or recycle unsold non-food products. They can no longer destroy them...

14 March 2023

USA: Meta stops live shopping initiatives

In mid-February 2023, Meta (turnover of US$117 billion in 2022 down by 1%) indicated the end of the possibility to tag products (and thus make them “shoppable”) in live...

9 March 2023

DIY : The Home Depot saves margin in 2022, despite a weak housing market in the US

On February 21, The Home Depot released annual results. Despite the weak property market in the USA, the company managed to retain margin. However, the current fiscal year looks risky and the...

7 March 2023

In 2022, Lego’s net profit margin ratio exceeded that of LVMH

In 2022, Lego‘s turnover slowed down. From 27% growth a year ago, it grew by 17% in 2022 to €8.7 billion (constant rates) via 904 stores. Western Europe and America were particularly...

7 March 2023

Zalando’s sales growth stopped in 2022, with operating margin divided by three

Following a meteoric growth in 2021 (turnover of €10.35 billion up by 29.7%), Zalando‘s sales reached €10.34 billion in 2022, slightly down by -0.1%. While the number of...

7 March 2023

Stephan Veyret (Decathlon Singapore): “We are moving from retail to an ecosystem of services around sport”

As the hub of the South East Asia region, Singapore is a market where Decathlon is testing many innovations, including cashless, Scan & Go, automated in-store picking that prepares 600 orders...

24 February 2023

Walmart returns to strong growth in 2022, at the expense of margin

With a low price positioning, Walmart has managed to accelerate growth in 2022. This policy has nevertheless cost profitability. Note: the group has generated US$2.7 billion in advertising...

24 February 2023

Flying Tiger aims to halve dependence on plastic at similar prices

The low-cost decoration and gadget chain Flying Tiger Copenhagen (858 stores worldwide, 2021 turnover of €510 million up by 8.5%) decided to halve dependence on virgin plastic by 2025 (versus...

21 February 2023

[Amazon results] Online sales down and US$3bn losses in 2022… How does Amazon stay afloat?

As predicted by the 18,000 layoffs announced last month, Amazon's growth slowed in 2022. While turnover grew by 13% year-on-year, online sales continued to decline and the group's operating profit...

7 February 2023

The American version of Pinduoduo is the most downloaded app in the U.S.

Launched on September 1, 2022, Temu (owned by PDD Holdings, the parent company of Pinduoduo) was the most downloaded app in the USA in November, December and January. Up to the beginning of...

2 February 2023

E-commerce: What digital analytics strategy for 2023?

Nicolas Malo, Founder of Optimal Ways, looks back at the change that will affect e-commerce teams with the end of the Universal Analytics solution (Google Analytics v3) announced for July 2023...

9 January 2023

Inclusion: Disabled people denounce the “self check-out

While in France, the "self check-out" system is denounced because it does not always allow people to pay in cash, in the USA, its inaccessibility for people with disabilities is criticised by...

1 December 2022

ManoMano launches a Black Friday for professional clients

The D.I.Y. marketplace ManoMano launched Prodays, a promotional event for professional customers to run from 22nd to 28th November, 2022.

25 November 2022

Confidential. Carrefour hypermarket offer soon available on Uber Eats

After having successfully regained market share and customers for physical stores, Carrefour is investing with Uber Eats to rebuild e-commerce.

17 November 2022

Pre-orders, on-demand manufacturing, planning are all innovations in a supply chain

Eco-responsibility, control of unsold goods and cautious investment are all part of a supply chain as the linchpin of retail. However, as the core of issues includes rising costs, geopolitical...

9 November 2022

[Amazon Results] At nearly US$10 billion, advertising outpaces subscriptions for US giant

For the first time, Amazon's advertising revenue exceeded subscriptions revenue in Q3 2022. The services to third-party merchants, the second largest business unit, and AWS remained very dynamic...

4 November 2022

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Julien Cailleau, Oney: “With 3 retailers, we are testing the use of Valiuz data to streamline financing approvals”

Against a backdrop of growing pressure on household budgets, the European CCD2 Directive coming into force and a new legal framework for assisted purchasing journeys, Oney is stepping up an...

29 October 2026

Advantail signs with Formality to streamline commercial lease management

Amid an ownership shake-up following its acquisition by Evoriel, shopping centre operator Advantail has signed with Formality to digitise the management of commercial leases and contracts across...

23 October 2026

How Mobilier de France reduced the share of cheque payments from 80% to 50%

With an average basket of €3,500 and a payment journey that includes a financial deposit at the time of ordering, Mobilier de France shares with mind Retail its assessment of the rollout of...

15 October 2026

How Maison A.Constant built a unified customer database with n8n

Eager to bring together customer data and improve data accuracy, jewellery and watch retailer Maison A.Constant built its own Single Customer Repository (SCR) using n8n, an orchestration platform...

7 October 2026

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Eric Meulien, Al Futtaim: “The next step in our roadmap is to replace the in-store POS system”

Operating in 18 countries and managing brands such as Ikea, Zara and Marks & Spencer, Emirati group Al-Futtaim (2025 revenue: US$9.7 billion, up by 6%) has a unique vantage point from which to...

12 October 2026

Marketplaces: How Orange and Virgin Australia reinvent their value creation models

Looking to turn their audience into a commercial platform without having to carry the risk of holding stock, new verticals are entering the marketplace space, with new models designed to enhance...

8 October 2026

How Maison A.Constant built a unified customer database with n8n

Eager to bring together customer data and improve data accuracy, jewellery and watch retailer Maison A.Constant built its own Single Customer Repository (SCR) using n8n, an orchestration platform...

7 October 2026

Cashback: Younited secures an exclusive contract with Bouygues Telecom

Following Orange and the launch of a marketplace, Bouygues Telecom is strengthening a customer loyalty strategy by focusing on purchasing power with a new cashback offer. For French fintech...

16 October 2026