News brief

It was inevitable, as investors look for more stable investments in a context of rising interest rates. American company Gopuff cut 3% of its global payroll. On 24 May, Germany’s Gorillas...

8 June 2022

Cencosud heiress makes major US acquisition

Barely appointed President of Cencosud on April 2022 to succeed her father, the billionaire Horst Paulmann, Heike Paulmann has spent US$676 million to buy 67% of the American company The Fresh...

8 June 2022

End of free returns at H&M and Zara

On 24 April, Zara (part of Inditex Group) changed its returns policy for online orders (€1.95 fee). H&M was ahead, charging €0.95 for such returns (excluding in-store returns).

8 June 2022

Inflation remains high in the Eurozone

According to Eurostat, the EU‘s statistical agency, the Eurozone recorded a high average in April 2022: the annual inflation rate was 7.4% (in annual terms, i.e., April 2022 compared to...

7 June 2022

Amazon in logistical overcapacity

According to Bloomberg, Amazon now has too much storage capacity in the U.S., as e-commerce returns to normal after two years of euphoria.

7 June 2022

UK. Mark & Spencer launches refillable household products

After developing bulk in 2019, Marks & Spencer launched on 1 June “M&S Refillable”, a range of private label refillable household cleaning products (cleaning sprays, fabric...

7 June 2022

Dollar General is rolling out self-check-out

By the end of December, the discount retailer Dollar General (DG) will replace traditional checkouts with a “self-check-out” system in 200 of 18,000 stores.

7 June 2022

U.S.A.: new home sales plummet in April

…In the United States, 591,000 new homes were sold in April 2022, compared with 709,000 in March, a drop of 17%. On a year-on-year basis, the decline is down by 27% (sources...

3 June 2022

Kyle Leahy, the new face of Glossier

…Kyle Leahy has been appointed C.E.O. of Glossier. She takes over from Emily Weiss, the blogger and entrepreneur who created one of the most iconic direct-to-consumer brands in the USA. A...

3 June 2022

Majid Al Futtaim partners with Binance to offer crypto payments

;;;Carrefour’s exclusive Middle East franchisor Majid Al Futtaim (also owner of 29 malls and 13 hotels in 30 countries) has partnered with Binance, a Hong Kong-based blockchain of over 300...

2 June 2022

Cofidis launches Pay Later in stores

…Beyond e-commerce, deferred or split payments are gaining ground in stores. Credit specialist Cofidis (CM-CIC banking group) announced the launch of a “Pay Later” payment...

30 May 2022

Retail Media: Ulta Beauty enters the race

…The attraction of beauty retailers to turn data into sales started in Germany with Douglas and the cosmetics pure-player Flaconi. After two years of tests, the leading American cosmetics...

27 May 2022

Alibaba and WeChat push the digital Yuan

At Alipay and WeChat Pay, the Digital Yuan, a central retail banking digital currency that originated in 2014, is now in the roll-out stage.

20 May 2022

Deliveroo and Hero: arm wrestle over delivery workers’ pay in the Emirates

//In the UAE, Talabat’s delivery drivers (a subsidiary of the German group Delivery Hero) have refused, for the second time in a month, to deliver meals in the city of Dubai. They are...

20 May 2022

Tesco tests flexible office rental in its supermarkets

In South London, an in-store flexible workspace is expected to open over the next few weeks at Tesco’s New Malden supermarket.

20 May 2022

Reebok, McDonald’s and Shell sell Russian assets for good

Faced with threats of seizure and nationalization of their assets (including brands), some retailers have decided to close down in Russia. In mid-May, Shell sold its fleet of 411 service stations...

20 May 2022

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Agentic AI: Hymalaia attracts retailers and announces imminent fundraising

According to our sources, the young start-up Hymalaia is continuing development in retail with 4 new retailers currently in POC and an imminent fundraising. We examine the details.

16 December 2025

Refurbished smartphones: why Largo relies on Speeral automation

The start-up founded by the duo behind Teester and Skeepers is accelerating automation of second-hand product flows. The strategy is to use AI to direct products to high-traffic marketplaces such...

9 December 2025

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

Already in POC, Dialog’s conversational agent shows up in the search bar

Buoyed by a €3.8 million seed round closed in mid‑November 2025, French start‑up Dialog, specialised in AI‑based conversational e‑commerce, is accelerating. Initially placed on product pages, this...

4 December 2025

Most viewed articles of the month on mind Retail

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Laurent Hugou (Les Mousquetaires): “With Diebold’s camera system, shrinkage at self-check-out is reduced by a third”

Shift towards an omnichannel payment service provider, roll-out of mobile payment and Diebold’s computer vision solution for self-checkout, impact of one-click payment on online sales, adoption of...

11 December 2025

How Maison 123 generated €420,000 on WhatsApp in 5 months

Riding on a reduction in Meta’s commercial policy, Wax start‑up specialised in WhatsApp engagement, is gaining ground, capitalising on messaging as a customer acquisition and retention channel in...

3 December 2025

Retail media: Marionnaud bets on print with Figaro to boost drive-to-store

According to our sources, Marionnaud’s beauty retailer will expand an advertising unit into 3 new countries in 2026 and is launching another retail media lever in the French key market. The goal...

26 November 2025

Carmila join forces with Unlimitail and JCDecaux to equip 252 malls

On December 9, Carrefour and Carmila signed a partnership with Unlimitail and JCDecaux to create a retail media network combining indoor DOOH and outdoor OOH across their sites in France and...

12 December 2025

Facing Temu and Shein’s offensive, Amazon cuts merchant fees

Asian marketplaces Shein, Temu and AliExpress, weakened in the U.S.A., are accelerating in Europe with very low, even zero, initial commissions. Amazon, as the global largest e-commerce player...

9 December 2025

With Grand Frais, Apollo makes a first move into European grocery retail

Through an agreement to acquire 70% of the operator of Grand Frais, the US investment fund Apollo aims to double stores and evolve a model that has so far been entirely focused on physical retail...

19 December 2025