e-commerce

In both the UK and the USA, TikTok Shop is gaining market share in the fashion and beauty categories. In the first half of 2024, the TikTok e-commerce service became the 10th-largest e-tailer in...

29 August 2024

[mind Retail Exclusive] Blissim transfers thousands of customer reviews to the Sephora website

Since June 1, 2024, subscription beauty box specialist Blissim (1.2 million customers in France, 2023 turnover of around €50 million) has been capitalising on customer reviews. Previously...

28 August 2024

The Olympics boosted sales of Decathlon, Nike and supermarkets

Buoyed by licensed products, the enthusiasm for sport and the influx of foreign visitors to Paris, the French retail sector enjoyed a boom during the two weeks of competition. Here is a detailed...

28 August 2024

How Enhancy, with a model of automation and AI, wants to industrialise the second-hand sector

Optical Character Recognition, automated photo retouching and pricing... Enhancy, a SaaS company specialising in optimising the online resale of 2nd hand products (household appliances and...

27 August 2024

Despite better Q2 results than Alibaba, Temu reviews strategy

The quarterly results to the end of June for Alibaba (sales up 4%, including down by 1% for retail) and Temu (sales up 86%) worried financial markets. Rising competition from TikTok and other...

27 August 2024

China: After an upbeat Q2, Walmart sells JD.com

On August 21, Walmart confirmed the sale of their stake in JD.com (2023 sales:US$153 billion, up 3.7% in a year). In China, faced with competitors Pinduoduo, Xiaohongshu and Alibaba, the...

23 August 2024

Social commerce: why Amazon needs TikTok’s audience

At a time when growth is slowing, Amazon (2023 sales: US$574.8 billion, up 12%) signed an agreement on August, 8 with Tik Tok (1.58 billion users in April) to enable highly engaged American users...

21 August 2024

Macy’s develops post-purchase retail media with Rokt AI

After a test phase last autumn, Macy’s Media Network, the Macy’s advertising network created in 2020, signed a partnership with New York-based retail tech Rokt on August 8, 2024. This...

21 August 2024

Apple compelled to open up iPhone contactless payment to competitors

On July 11, Apple (quarterly sales at the end of July: US$85.5 billion, up 4.9% year-on-year) made a commitment to the European Commission to open up iPhone contactless payment to competing...

20 August 2024

[mind Retail Exclusive] E.Leclerc invests about €200,000 in a first automated pick-up point

We announced it in December 2023. It is now a reality. On 8 July 2024, E.Leclerc (23.5% market share in 2023 and 24.3% at the end of June 2024) inaugurated its first automated pedestrian...

19 July 2024

Chalhoub launches 2-hour delivery in Riyadh with Level Shoes

In June 2024, a year after launching a two-hour home delivery service in Dubai, Chalhoub’s Level Shoes (selling 250 shoe brands and two flagships in Dubai Mall and Riyadh Park Mall) decided...

25 June 2024

[mind Retail Exclusive] Decathlon launches rental for business customers

Against the backdrop of a slowdown in the core B2C business, particularly in the digital space, Decathlon detailed a shift towards professional customers at mind Retail Day. Over the next 2 years...

21 June 2024

By focusing e-commerce in stores, Target reduces inventory by US$2 billion

After experiencing inventory difficulties following the pandemic, Target reviewed its strategy, particularly its e-commerce roadmap. Here is a look at the operating results of the world's 5th...

20 June 2024

Yoox-Net-A-Porter bids farewell to China under pressure from competitors

On June 14, Switzerland’s Richemont (2023 sales of €20.62 billion, up by 3.3%), owner of Cartier, Van Cleef & Arpels, etc., announced the closure of the Yoox Net A Porter (YNAP)...

20 June 2024

Amanda Medina, Etam: “We now have real expertise on Instagram”

With nearly 1.3 million followers on Instagram, Etam stands out for a social media strategy that's close to its audience, focused on collaborations and interaction. Amanda Medina, Head of Social...

12 June 2024

Fast fashion giant Shein tries circularity

Following a launch in the U.S.A. in 2022, the second-hand clothing resale platform Shein Exchange, was launched in France on June 3. Available from the mobile app, it offers only clothing...

11 June 2024

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Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

Already in POC, Dialog’s conversational agent shows up in the search bar

Buoyed by a €3.8 million seed round closed in mid‑November 2025, French start‑up Dialog, specialised in AI‑based conversational e‑commerce, is accelerating. Initially placed on product pages, this...

4 December 2025

E‑commerce: How Hive customises free‑delivery thresholds using customer data

With 500 e‑merchant clients, including Embryolisse, Hindbag, Airup, Hygée or Jacks Beauty Line, German logistics provider Hive is capitalising on data to raise e‑commerce conversion via a finely...

2 December 2025

Retail media: Marionnaud bets on print with Figaro to boost drive-to-store

According to our sources, Marionnaud’s beauty retailer will expand an advertising unit into 3 new countries in 2026 and is launching another retail media lever in the French key market. The goal...

26 November 2025

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BNPL: in a mature market, Alma, Klarna, Scalapay, Younited and Oney seek new growth levers

As BNPL reached maturity in France and Europe and commonplace online, players in the sector are accelerating their transformation. Longer instalments, new verticals, extended services and...

14 November 2025

Payments and e-commerce : which retail tech solutions dominate French websites?

In mid-November 2025, mind Retail analysed 50 French e-commerce websites using Wappalyzer to identify technologies installed on them. The result was 144 solutions were recorded, installed more...

20 November 2025

Payments: Wallets accelerate in a fragmented market

As retailers seek to streamline shopping journeys, payment fluidity is becoming a key conversion driver. Apple Pay, Google Pay, Samsung Pay, PayPal: wallets enable retailers to reduce delays and...

18 November 2025

Payment: a lever for retail innovation

This month, our editorial team highlights how innovation is taking shape around payment. This key stage, enabling turnover to be collected by retailers, is at the heart of numerous pilots and...

28 November 2025

How RougeGorge brings weather data into CRM strategy

After 4 years of collaboration on personalised emails the lingerie retailer RougeGorge is accelerating with retail tech partner Reelevant, which is expanding within AFM thanks to recent contracts...

10 November 2025

Online Advertising: Leroy Merlin and Auchan at the heart of a political controversy

Since November 17, Leroy Merlin has faced controversy after a report from Sleeping Giants, an activist group against online hate speech. The organisation alerted the Adeo group retailer (GMV 2024...

21 November 2025