Customer service: With AI, Saks reduces calls requiring humans by 20% Americas On August 8, Saks officially launched Sophie, an AI-powered voice and text assistant designed with the U.S.…
With points of interest prompt, Amazon creates an AI-generated shopping monitoring tool Americas On March 26, Amazon (2024 turnover US$638 billion, up by 11% at constant rates) launched ‘interests’ as ‘beta test’.…
[NRF 2025] L’Oréal makes AI a strategic pillar of development in 2025 AI assistant for more engaging online talks, diagnostics, virtual product fitting... On the sidelines of NRF, Béatrice Dautzenberg, Global Beauty Tech Director at L'Oréal, shared with mind Retail the case studies for technology and adoption by consumers.
[NRF 2025] Raspberry raises US$24 million to put AI at the service of sustainability Americas Ten months after an initial round of US$4.5 million, American company Raspberry AI secured US$24 million. Thanks to the AI image generation solution, fashion designers can visualise rendering of sketches without having to create physical samples.
