GenAI
AI Search : YouTube citations climb to 40%, Reddit falls to 20%
While Reddit once dominated the sources cited by AIs, YouTube videos are now winning over LLMs. Here's why.
- Retail
- Retail tech
- Analysis
4 March 2026
Advertising in LLMs: Criteo becomes OpenAI’s first adtech partner
Following a fundraising of US$ 110 billion on February 27, 2026, OpenAI signed a technological partnership with Criteo (720 million daily active users at the end of 2025, 17,000 advertisers, 4.5...
- Retail
- Retail tech
- News
4 March 2026
Search AI : in the retail sector, 25% of AI queries are transactional
For mind Retail, online SEO specialist Ahrefs analysed retail queries on AI search engines. The goal was to measure the proportion of transactional prompts compared to informational ones. The...
- Retail
- Economy and regulators
- Analysis
2 March 2026
At Walmart, the Sparky chatbot increases an average basket by 35%
While Walmart published annual results on February 19, 2026, the AI chatbot confirms a key role in revenue generation. “Customers using Sparky generate an average basket that is...
- Retail
- Retail tech
- News
25 February 2026
Why and how Leboncoin launched an app in ChatGPT
While OpenAI developed a space for third-party applications within an interface since December 2025, Leboncoin, the second most visited e-commerce site in France, has launched an application in...
- Retail
- Retailer and e-commerce
- News
10 February 2026
Rufus: In 2025, Amazon’s AI chatbot generated US$12 billion in sales
After very encouraging results in Q3 and on Black Friday 2025, when 38% of Amazon sessions used Rufus, Amazon’s annual report confirms the strong traction of the AI chatbot. In 2025, Rufus...
- Retail
- Retail tech
- News
10 February 2026
Criteo wants to integrate sponsored products into AI chatbots
With 720 million daily active users and 4.5 billion products in the catalogue, Criteo wants to integrate with agentic commerce. Betting on proprietary data, the adtech company is testing...
- Retail
- Retail tech
- News
2 December 2025
Customer service: With AI, Saks reduces calls requiring humans by 20%
On August 8, Saks officially launched Sophie, an AI-powered voice and text assistant designed with the U.S. conversational platform NLX and AWS. Since April, customers can ask the AI agent about...
13 August 2025
With points of interest prompt, Amazon creates an AI-generated shopping monitoring tool
On March 26, Amazon (2024 turnover US$638 billion, up by 11% at constant rates) launched ‘interests’ as ‘beta test’. This is a generative AI feature on a mobile application...
31 March 2025
[NRF 2025] L’Oréal makes AI a strategic pillar of development in 2025
AI assistant for more engaging online talks, diagnostics, virtual product fitting... On the sidelines of NRF, Béatrice Dautzenberg, Global Beauty Tech Director at L'Oréal, shared with mind Retail...
- Retail
- Retailer and e-commerce
- Analysis
17 January 2025
[NRF 2025] Raspberry raises US$24 million to put AI at the service of sustainability
Ten months after an initial round of US$4.5 million, American company Raspberry AI secured US$24 million. Thanks to the AI image generation solution, fashion designers can visualise rendering of...
- Retail
- Retail tech
- News
15 January 2025
Our mind news
While the leader in electronic labels, Vusion exceeded €1.47 billion in revenue in 2025, rival Hanshow is stepping up a global offensive, winning a strategic account in the U.K. and a new POC for...
- Retail
- mind Exclusive
- Retail tech
27 February 2026
Building on a strong foothold in fashion, Scalapay is strengthening in-store penetration targeting players in the healthcare sector. According to our information, the Italian BNPL unicorn has...
- Retail
- mind Exclusive
- Retail tech
25 February 2026
A year after WhatsApp, Google is testing the RCS button in My Business listings for several markets, according to our information. The goal is to offer brands a new marketing lever that can be...
- Retail
- mind Exclusive
- Retail tech
20 February 2026
According to our information, the succession at the head of NRF Europe and SIEC is now finalized. An executive from a major international event company took up her position at Comexposium in...
19 February 2026
Most viewed articles of the month on mind Retail
What readers clicked on the most last month.
What readers clicked on the most last month.
1
Cyberattack: leak of 37 million customer records at ManoMano
On February 10, 2026, D.I.Y. pure player ManoMano (GMV 2024: 1 billion euros) officially notified customers of a data leak that occurred in January 2026, affecting 37 million customer records...
- Retail
- Retailer and e-commerce
- News
20 February 2026
2
AI, advertising, subscriptions, marketplace: how Walmart made e-commerce profitable in 2025
Walmart confirms a strategic shift, with 713 billion dollars in revenue in 2025 and a valuation up 600 billion dollars in 2 years. The group has maintained growth and is accelerating high-margin...
- Retail
- Economy and regulators
- News
20 February 2026
3
How far can WhatsApp and RCS take conversion and customer loyalty?
Faced with rising acquisition costs and ROI requirements, WhatsApp and RCS are becoming strategic marketing levers for brands. Between feedback from But, Picard, La Petite Mendigote, Clarins, and...
- Retail
- Retail tech
- Analysis
18 February 2026
4
Electronic labels: Hanshow accelerates breakthrough and signs with a leading British retailer
While the leader in electronic labels, Vusion exceeded €1.47 billion in revenue in 2025, rival Hanshow is stepping up a global offensive, winning a strategic account in the U.K. and a new POC for...
- Retail
- mind Exclusive
- Retail tech
27 February 2026
5
Conflicts in the Middle East: what impact on the supply chain and European retail?
With US and Israeli strikes on Iran triggering a major crisis on February 28, 2026, retailers already have to face the closure of strategic trade routes, rising freight costs and import...
- Retail
- Economy and regulators
- News
5 March 2026
6
Following a complaint from the FTC, Walmart agrees to pay US$100 million to Spark delivery drivers
On February 26, 2026, Walmart (2025 revenue: US$713.2 billion, up by 5.1% at constant rates) agreed to pay US$100 million in response to allegations of misleading compensation to delivery drivers...
- Retail
- Economy and regulators
- News
4 March 2026