Generative IA
[mind Retail Day] How AI has become a performance lever for physical stores
How can omnichannel retailers make the most of AI technologies, whether generative or not? What results can they expect? The mind Retail Day, held in Paris on June 19, offered an opportunity to...
- Retail
- Retailer and e-commerce
- Analysis
27 June 2024
E-commerce: LVMH and Alibaba combine cloud and AI technologies
On May 22, at Viva Technology, in Paris, LVMH and Alibaba announced a five-year technology partnership to optimise customer experiences and logistics (inventory management, distribution) of the...
- Retail
- Retail tech
- News brief
24 May 2024
Philippe Muhr, Intersport: “GenAI at the start of the chatbot funnel, helps us better assess consumer’s needs and boosts conversion”
At the 1-to-1 show in Monaco, Philippe Muhr, E-Commerce Director at Intersport, spoke exclusively to mind Retail about his transformation roadmap, and the results of the integration of GenAI into...
- Retail
- Retailer and e-commerce
- News
14 March 2024
Supply chain: Blue Yonder launches generative AI functionality
As generative AI use cases have been mushrooming in the retail sector, US supply-chain management software publisher Blue Yonder (formerly JDA, with customers including Asda, Walmart and PVH)...
- Retail
- News brief
9 January 2024
Castorama launches a chatbot boosted by generative AI
In France, Castorama launched a chatbot that integrates three LLM models, based on Athena, the technological foundation developed by the Kingfisher Group. While customer data remains outside the...
- Retail
- Retail tech
- News
17 November 2023
Cdiscount: +30% conversion thanks to GPT-4
Since July 2023, Cdiscount (80 million products) has been exploring the industrial use of generative AI, particularly for product categorisation. “When a seller creates a product sheet, we...
2 October 2023
Generative AI: Amazon to invest up to US$4 billion in Anthropic
The digital cloud giants are not slowing investments in generative AI, which needs massive computing power to function properly. Following Google and a US$300 million investment in Anthropic in...
26 September 2023
USA: How Walmart and Amazon are embracing generative AI
While companies like Amazon and Apple have reduced access to generative A.I. tools in workplaces, this is not the case for Walmart (net sales of US$314 billion in H1 2023, up by 6.6%). On August...
- Retail
- News brief
16 September 2023
Jeremy Lamri, Tomorrow Theory : “There isn’t a single HR topic that won’t be impacted by generative AI”
With ChatGPT’s popularity continuing to grow since its launch in November 2022, Jeremy Lamri, co-author of ‘Travailler à l'ère des AI génératives’* (Editions EMS), explains about how generative...
Karine Abbou: “Since the arrival of Chat GPT, there’s been an earthquake at Google”
Generative AI was born in the U.S.A. in November 2022. Where do American retailers stand? On the whole, the Americans, like the French, are in the early stages of this process. On the surface...
- Retail
- Analysis
- News brief
31 August 2023
Our mind news
While the leader in electronic labels, Vusion exceeded €1.47 billion in revenue in 2025, rival Hanshow is stepping up a global offensive, winning a strategic account in the U.K. and a new POC for...
- Retail
- mind Exclusive
- Retail tech
27 February 2026
Building on a strong foothold in fashion, Scalapay is strengthening in-store penetration targeting players in the healthcare sector. According to our information, the Italian BNPL unicorn has...
- Retail
- mind Exclusive
- Retail tech
25 February 2026
A year after WhatsApp, Google is testing the RCS button in My Business listings for several markets, according to our information. The goal is to offer brands a new marketing lever that can be...
- Retail
- mind Exclusive
- Retail tech
20 February 2026
According to our information, the succession at the head of NRF Europe and SIEC is now finalized. An executive from a major international event company took up her position at Comexposium in...
19 February 2026
Most viewed articles of the month on mind Retail
What readers clicked on the most last month.
What readers clicked on the most last month.
1
Criteo to launch Commerce Go self-service platform in late March 2026
The self-service element of the “Commerce Go” platform should be available by the end of the first quarter, Marc Fischli, Executive Managing Director EMEA at Criteo, told mind Media...
- Retail
- Retail tech
- News
16 February 2026
2
Xavier Grand, Algolia: “The challenge is integrating the chatbot into search without deteriorating the experience”
Driven by generative AI, voice and image, e-commerce search is entering a new era. On the sidelines of AI Day, held on February 10, 2026 in Paris, Xavier Grand, CTO of Algolia, outlines a 2026...
- Retail
- Retail tech
- Analysis
13 February 2026
3
DOOH: Clear Channel Outdoor buyout opens new strategic cycle after 5 years of losses
After accumulating US$1.6 billion in net losses between 2020 and 2024, the American Clear Channel Outdoor is set to change scale. The acquisition by a consortium (led by Mubadala Capital and TWG...
- Retail
- Property and investors
- News
13 February 2026
4
Google is testing the RCS button in Google My Business alongside the WhatsApp button
A year after WhatsApp, Google is testing the RCS button in My Business listings for several markets, according to our information. The goal is to offer brands a new marketing lever that can be...
- Retail
- mind Exclusive
- Retail tech
20 February 2026
5
U.K. : Rezolve AI acquires loyalty specialist Reward for US$230 million
London-based start-up Rezolve AI (founded in 2016 by Daniel Wagner and specializing in online personalisation), has acquired fellow U.K. company Reward, a customer engagement and loyalty...
- Retail
- Retail tech
- News brief
17 February 2026
6
BNPL: Between healthcare and retail, Scalapay accelerates a P.O.S. offensive with two major signings
Building on a strong foothold in fashion, Scalapay is strengthening in-store penetration targeting players in the healthcare sector. According to our information, the Italian BNPL unicorn has...
- Retail
- mind Exclusive
- Retail tech
25 February 2026