Generative IA

How can omnichannel retailers make the most of AI technologies, whether generative or not? What results can they expect? The mind Retail Day, held in Paris on June 19, offered an opportunity to...

27 June 2024

E-commerce: LVMH and Alibaba combine cloud and AI technologies

On May 22, at Viva Technology, in Paris, LVMH and Alibaba announced a five-year technology partnership to optimise customer experiences and logistics (inventory management, distribution) of the...

24 May 2024

Philippe Muhr, Intersport: “GenAI at the start of the chatbot funnel, helps us better assess consumer’s needs and boosts conversion”

At the 1-to-1 show in Monaco, Philippe Muhr, E-Commerce Director at Intersport, spoke exclusively to mind Retail about his transformation roadmap, and the results of the integration of GenAI into...

14 March 2024

Supply chain: Blue Yonder launches generative AI functionality

As generative AI use cases have been mushrooming in the retail sector, US supply-chain management software publisher Blue Yonder (formerly JDA, with customers including Asda, Walmart and PVH)...

9 January 2024

Castorama launches a chatbot boosted by generative AI

In France, Castorama launched a chatbot that integrates three LLM models, based on Athena, the technological foundation developed by the Kingfisher Group. While customer data remains outside the...

17 November 2023

Cdiscount: +30% conversion thanks to GPT-4

Since July 2023, Cdiscount (80 million products) has been exploring the industrial use of generative AI, particularly for product categorisation. “When a seller creates a product sheet, we...

2 October 2023

Generative AI: Amazon to invest up to US$4 billion in Anthropic

The digital cloud giants are not slowing investments in generative AI, which needs massive computing power to function properly. Following Google and a US$300 million investment in Anthropic in...

26 September 2023

USA: How Walmart and Amazon are embracing generative AI

While companies like Amazon and Apple have reduced access to generative A.I. tools in workplaces, this is not the case for Walmart (net sales of US$314 billion in H1 2023, up by 6.6%). On August...

16 September 2023

Jeremy Lamri, Tomorrow Theory : “There isn’t a single HR topic that won’t be impacted by generative AI”

With ChatGPT’s popularity continuing to grow since its launch in November 2022, Jeremy Lamri, co-author of ‘Travailler à l'ère des AI génératives’* (Editions EMS), explains about how generative...

7 September 2023

Karine Abbou: “Since the arrival of Chat GPT, there’s been an earthquake at Google”

Generative AI was born in the U.S.A. in November 2022. Where do American retailers stand? On the whole, the Americans, like the French, are in the early stages of this process. On the surface...

31 August 2023

Our other services

Research

Conducting customized studies: benchmarks, overviews, personalized newsletters, white label content.

Training courses

Our training courses & masterclasses: short formats for management, executive coaching, and skills development for junior profiles.

Events

Our networking activities: half-day conferences dedicated to industry issues and open to the entire ecosystem.

Our mind news

See all

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

Already in POC, Dialog’s conversational agent shows up in the search bar

Buoyed by a €3.8 million seed round closed in mid‑November 2025, French start‑up Dialog, specialised in AI‑based conversational e‑commerce, is accelerating. Initially placed on product pages, this...

4 December 2025

E‑commerce: How Hive customises free‑delivery thresholds using customer data

With 500 e‑merchant clients, including Embryolisse, Hindbag, Airup, Hygée or Jacks Beauty Line, German logistics provider Hive is capitalising on data to raise e‑commerce conversion via a finely...

2 December 2025

Retail media: Marionnaud bets on print with Figaro to boost drive-to-store

According to our sources, Marionnaud’s beauty retailer will expand an advertising unit into 3 new countries in 2026 and is launching another retail media lever in the French key market. The goal...

26 November 2025

Most viewed articles of the month on mind Retail

What readers clicked on the most last month.

In the category

What readers clicked on the most last month.

Payments: Wallets accelerate in a fragmented market

As retailers seek to streamline shopping journeys, payment fluidity is becoming a key conversion driver. Apple Pay, Google Pay, Samsung Pay, PayPal: wallets enable retailers to reduce delays and...

18 November 2025

Ikea compresses margin in 2025 to stay accessible despite falling revenue

In a context of rising tariffs and lower in-store traffic gains, Ikea closed the financial year with another decline in sales. While volumes increased and e-commerce reached 28% of activity, the...

17 November 2025

Online Advertising: Leroy Merlin and Auchan at the heart of a political controversy

Since November 17, Leroy Merlin has faced controversy after a report from Sleeping Giants, an activist group against online hate speech. The organisation alerted the Adeo group retailer (GMV 2024...

21 November 2025

How RougeGorge brings weather data into CRM strategy

After 4 years of collaboration on personalised emails the lingerie retailer RougeGorge is accelerating with retail tech partner Reelevant, which is expanding within AFM thanks to recent contracts...

10 November 2025

Carrefour: with 4% of the shares Rodolphe Saadé strengthens governance after the Diniz exit

A page is turning at Carrefour. On November 12, 2025 the Brazilian Diniz family (a shareholder since 2014 through its holding Peninsula) sold the 8% stake. At the same time Rodolphe...

13 November 2025

At Roissy 80% of checked Shein items found non-compliant

Following inspections at Roissy Charles de Gaulle airport on Friday November 6, 2025 on 200,000 Shein parcels “8 out of 10 items have proved non-compliant so far”, the French Ministry...

10 November 2025