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Google is testing the RCS button in Google My Business alongside the WhatsApp button
A year after WhatsApp, Google is testing the RCS button in My Business listings for several markets, according to our information. The goal is to offer brands a new marketing lever that can be...
  • Retail
  • mind Exclusive
  • Retail tech
20 February 2026
How far can WhatsApp and RCS take conversion and customer loyalty?
Faced with rising acquisition costs and ROI requirements, WhatsApp and RCS are becoming strategic marketing levers for brands. Between feedback from But, Picard, La Petite Mendigote, Clarins, and...
  • Retail
  • Retail tech
  • Analysis
18 February 2026
With Walmart, Ulta Beauty, Zalando and Carrefour, Google launches an agentic commerce protocol
Following the launch of payments in Copilot, Google is preparing to join OpenAI and Microsoft, but with a more integrated version focused on its own payment method, Google Pay. These moves...
  • Retail
  • Retail tech
  • News
13 January 2026
Regulatory: Pakistan tightens taxation on foreign platforms
On July 1, the Pakistani government imposed new taxes on foreign platforms operating online without a physical presence in the country. This reform, part of the Digital Presence Proceeds Tax Act...
  • Retail
  • Retailer and e-commerce
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23 July 2025
Google embarks on international expansion with 2 stores in India
Google (Alphabet Inc: 2024 revenue of US$350 billion, up 15% at constant exchange rates, net margin ratio of 28.6%) plans to open first stores in India, according to Reuters on February, 20. The...
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  • Retailer and e-commerce
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25 February 2025
USA : WhatsApp and SMS are integrated into Google Maps
After a test in Latin America in June 2024, Google is rolling out WhatsApp (Meta group) and SMS in Google Business Profile cards in the U.S.A. “Users can interact directly with brands at any...
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27 January 2025
With Gemini’s AI, Google stands up to OpenAI and wants to conquer India
Google (Alphabet Inc., revenue of US$165.3 billion in H1 to June 2024, net margin at 28.6% of sales) has announced a roadmap for India, including voice processing of its AI-powered assistant...
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  • Retailer and e-commerce
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10 October 2024
Puma uses Google AI to personalise online product sheets by country
German brand Puma (sales of €4.2 billion in the half-year to June 2024, down 2.1% at constant exchange rates) announced on September 24 the use of Google Cloud’s GenAI on its websites...
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1 October 2024
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Featured image of the article Aroma-Zone and Najar reveal the behind-the-scenes of a strategic partnership
Aroma-Zone and Najar reveal the behind-the-scenes of a strategic partnership
As the adoption of AI results in increasing cost volatility for companies, mind Retail spoke in Monaco with Christelle Glaszer, Manager of Indirect Purchases at Aroma-Zone natural beauty retailer...
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13 March 2026
Featured image of the article After-sales service: Prolong aims to become the OS of repair and adds 3 luxury brands
After-sales service: Prolong aims to become the OS of repair and adds 3 luxury brands
Signing of three high-end clients, launch of a maintenance passport, imminent Seed funding round and cloud migration project in China… At a 1-to-1 conference in Monaco, the Founder of Prolong...
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12 March 2026
Featured image of the article Regulatory: With 200,000 Digital Product Passports issued, Darty scales up
Regulatory: With 200,000 Digital Product Passports issued, Darty scales up
While the European Commission is set to vote on delegated acts to specify requirements for home appliances, Darty is accelerating a Digital Product Passport (DPP) push by integrating new products...
  • Retail
  • mind Exclusive
  • Retail tech
11 March 2026
Featured image of the article Electronic labels: Hanshow accelerates breakthrough and signs with a leading British retailer
Electronic labels: Hanshow accelerates breakthrough and signs with a leading British retailer
While the leader in electronic labels, Vusion exceeded €1.47 billion in revenue in 2025, rival Hanshow is stepping up a global offensive, winning a strategic account in the U.K. and a new POC for...
  • Retail
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27 February 2026
Most viewed articles of the month on mind Retail
What readers clicked on the most last month.
What readers clicked on the most last month.
1
Electronic labels: Hanshow accelerates breakthrough and signs with a leading British retailer
While the leader in electronic labels, Vusion exceeded €1.47 billion in revenue in 2025, rival Hanshow is stepping up a global offensive, winning a strategic account in the U.K. and a new POC for...
  • Retail
  • mind Exclusive
  • Retail tech
27 February 2026
2
Conflicts in the Middle East: what impact on the supply chain and European retail?
With US and Israeli strikes on Iran triggering a major crisis on February 28, 2026, retailers already have to face the closure of strategic trade routes, rising freight costs and import...
  • Retail
  • Economy and regulators
  • News
5 March 2026
3
Regulatory: With 200,000 Digital Product Passports issued, Darty scales up
While the European Commission is set to vote on delegated acts to specify requirements for home appliances, Darty is accelerating a Digital Product Passport (DPP) push by integrating new products...
  • Retail
  • mind Exclusive
  • Retail tech
11 March 2026
4
Following a complaint from the FTC, Walmart agrees to pay US$100 million to Spark delivery drivers
On February 26, 2026, Walmart (2025 revenue: US$713.2 billion, up by 5.1% at constant rates) agreed to pay US$100 million in response to allegations of misleading compensation to delivery drivers...
  • Retail
  • Economy and regulators
  • News
4 March 2026
5
Agentic commerce : After Stripe, Mirakl partners with JPMorgan Payments
On March 10, 2026, Mirakl and JPMorgan Payments (JPMP) unveiled a partnership to deploy agentic commerce by combining the Mirakl Nexus agentic orchestration platform with the U.S. bank’s...
  • Retail
  • Retail tech
  • News
16 March 2026
6
Online authentification : Prelude expands a “message free” solution globally 
A competitor to Twilio, Vonage and Plivo, the French startup Prelude, which has 75 retail clients, is actively deploying Prelude Zero, an authentication method that requires no message delivery...
  • Retail
  • Retail tech
  • Analysis
13 March 2026
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