UK : Morrisons and Waitrose are trialling connected trolleys to reduce shoplifting Europe Against a backdrop of rising shoplifting across Europe, Morrisons and Waitrose are trialling connected shopping trolleys with Instacart and Shopic. The aim of this digitalisation of a customer journey is to reduce stock loss and secure new revenue opportunities, thanks to the retail media capabilities built into these services.
H&M equips U.K.’s staff with cameras to curb shoplifting and assaults Europe On July 7, 2025, H&M launched a trial in the United Kingdom of body cameras for sales staff, who have been facing an increase in shoplifting and assaults.…
Self-checkout, kiosks: Morrisons and Itsu focus on a more human touch Europe Initially intended to save on staff costs, self-checkouts and order kiosks also caused customer dissatisfaction and smaller baskets. This is the observation made by two British retailers.
