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How can retailers enhance stores’ operational efficiency, as e-commerce is gaining ground? How should they remodel their functions and organisation, within retail operations that are fully...

20 May 2021

At Pepe Jeans, stores are an integral part of e-commerce services

Mind Retail met Marcella Wartenbergh, C.E.O. of AWWG (formerly Pepe Jeans Group) in a video interview. After a difficult year during which the Web accounted for 21% of the activity, she shares her...

4 May 2021

The US economy grew by 6.4% in Q1

After a G.D.P. decline of -3.3% during 2020, the U.S.A. economy grew by 6.4% in the first quarter of 2021, announced the Commerce Department.

4 May 2021

“Miniso relies on Big Data to create in-store traffic”

The Miniso Chinese retailer (4,500 stores, €10 billion turnover in 2020) built a data-driven model for range management. Mind Retail discussed with Jonathan Siboni, Co-Founder of Miniso in France...

4 May 2021

E-commerce. Affirm and Returnly invent a new customer service territory

In the U.S.A, the Affirm company which specialises in Buy Now Pay Later (B.N.P.L.) is extending their services with the purchase of Returnly. The specialist in deferred payments combines instant...

4 May 2021

Franprix. Which profitability for e-commerce?

Faced with the onslaught of on-demand delivery startups, Franprix (872 stores at the end of December 2020, including 479 franchises) wants to emphasis their e-commerce offensive. A discussion with...

27 April 2021

Online marketplaces now subject to V.A.T.

Initially scheduled for January 1st, 2021, the implementation of the European directive from 2017, related to V.A.T. on e-commerce transactions, will be effective on July 1st. Marketplaces...

27 April 2021

Beauty. Yves Rocher pushes digital boundaries

From partnerships with marketplaces, focus on e-commerce growth, acceleration in social selling to considerations for physical stores, Yves Rocher is reviewing fundamentals. Mind Retail shares the...

16 April 2021

Which retail websites were the most globally visited in 2020 ?

Need help with a strategic issue? mind Research helps you tackle strategic and operational challenges in digital and business model evolution, delivering quick insights to guide your decisions and...

16 April 2021

Arbonne is a digital sales spearhead for Yves Rocher

In 2018, Yves Rocher acquired California-based natural cosmetics company Arbonne International. Although takeover values were not published, this was the largest takeover in the history of the...

16 April 2021

Retail Property. Which business measures should be in commercial leases?

For today’s landlords, traditional K.P.I.’s (such as footfall, occupancy rate, effort rates) are no longer sufficient. Many examine what reliable data and commercial calculations can...

16 April 2021

Retailers and tenants clash over the very notion of turnover

In the United States and in Europe, variable rents are dividing retailers and landlords. It is increasingly difficult to distinguish between online and in-store sales. This involves solving a...

16 April 2021

D.I.Y. competition battle lines are moving in Russia

Whilst digitalisation of the D.I.Y. sector is a major challenge, particularly in the B-to-B sector, the battle lines are moving in the less competitive but potentially profitable markets of...

16 April 2021

Why Sushi Shop company favours own delivery

For Sushi Shop (part of Amrest Group since 2018), the Covid-19 health crisis offered an opportunity. The Japanese-style restaurant chain has been able to absorb the shift in customer demand for...

16 April 2021

FOR LULULEMON AND CALM, WELLNESS BECOMES A MARKETING ARGUMENT

In the United States, retailers are increasingly banking on health and mental well-being as the ultimate remedy in a context of repeated Covid-19 restrictions and widespread depression. Peloton...

16 April 2021

Canada. What is the forecast for post Covid-19 store traffic?

In Canada, current traffic in shopping streets has decreased compared to the period before the health crisis, moving down by up to 30%. “According to current projections across retailers and...

16 April 2021

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Agentic AI: Hymalaia attracts retailers and announces imminent fundraising

According to our sources, the young start-up Hymalaia is continuing development in retail with 4 new retailers currently in POC and an imminent fundraising. We examine the details.

16 December 2025

Refurbished smartphones: why Largo relies on Speeral automation

The start-up founded by the duo behind Teester and Skeepers is accelerating automation of second-hand product flows. The strategy is to use AI to direct products to high-traffic marketplaces such...

9 December 2025

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

Already in POC, Dialog’s conversational agent shows up in the search bar

Buoyed by a €3.8 million seed round closed in mid‑November 2025, French start‑up Dialog, specialised in AI‑based conversational e‑commerce, is accelerating. Initially placed on product pages, this...

4 December 2025

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Laurent Hugou (Les Mousquetaires): “With Diebold’s camera system, shrinkage at self-check-out is reduced by a third”

Shift towards an omnichannel payment service provider, roll-out of mobile payment and Diebold’s computer vision solution for self-checkout, impact of one-click payment on online sales, adoption of...

11 December 2025

How Maison 123 generated €420,000 on WhatsApp in 5 months

Riding on a reduction in Meta’s commercial policy, Wax start‑up specialised in WhatsApp engagement, is gaining ground, capitalising on messaging as a customer acquisition and retention channel in...

3 December 2025

Carmila join forces with Unlimitail and JCDecaux to equip 252 malls

On December 9, Carrefour and Carmila signed a partnership with Unlimitail and JCDecaux to create a retail media network combining indoor DOOH and outdoor OOH across their sites in France and...

12 December 2025

With Grand Frais, Apollo makes a first move into European grocery retail

Through an agreement to acquire 70% of the operator of Grand Frais, the US investment fund Apollo aims to double stores and evolve a model that has so far been entirely focused on physical retail...

19 December 2025

Facing Temu and Shein’s offensive, Amazon cuts merchant fees

Asian marketplaces Shein, Temu and AliExpress, weakened in the U.S.A., are accelerating in Europe with very low, even zero, initial commissions. Amazon, as the global largest e-commerce player...

9 December 2025

Coupang’s C.E.O. resigns after data leak of 33.7 million customers

On December 10, Park Dae-Jun, CEO of South Korean e-commerce retailer Coupang (2024 revenue: US$31.5 billion up by 29%) resigned. The cause was a security breach that exposed the personal...

12 December 2025