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Massimo Dell’Acqua (aged 51) takes over as C.E.O. of Euronics Italia (turnover of €2.4 billion in 2019). Dell’Acqua is a very experienced expert of retail and digital...

9 December 2020

Simon Property. Brick & mortar serving e-commerce returns

As the Christmas holiday approaches within a context of increasing online orders, the American property company Simon Property and Narvar, a major player in customer engagement on the Internet...

9 December 2020

Under the leadership of Niel – Bressler, URW may soon exit from the U.S.

After buying Westfield in 2018 for €20.4 billion, URW could change its strategic direction, at a time when Mr Cuvillier is leaving his position as President. Léon Bressler, former boss...

9 December 2020

Second hand. An eBay drive-through to authenticate luxury items

In the U.S.A., eBay offers an experience that is original to say the least: an authentication service for luxury goods in drive-through mode. The principle is simple, people bring the item they...

9 December 2020

Etsy. Behind the scenes of insolent growth

Handmade, adaptable and without intermediaries. The Etsy.com marketplace (a subsidiary of Zacks Internet), which enables the purchase and sale of hand-made and vintage items by small individual...

9 December 2020

Supply-chain. Relocate…how near or how far?

Will supply-chains really change after Covid-19 to become both shorter and more fluid? According to a study by Alvarez & Marsal carried out in Europe among 30 major retailers and 3,000...

9 December 2020

Walmart is shuffling cards between e-commerce and international business

The world’s leading retailer, engaged in a hand-to-hand struggle with Amazon, continues to reduce an international presence to focus on e-commerce. In just a few weeks, it has sold three...

9 December 2020

Georgia is due to welcome a first outlet centre

The construction of this centre, located at the south-east of the capital Tbilisi, will begin in the first quarter of 2021 with the opening of phase 1 (12,500 sq.m. GLA and 70 stores) scheduled...

9 December 2020

Vietnam. Retail sales rebound amidst a drop in tourist traffic

According to the General Statistics Office (GSO), Vietnam retail sales and consumer-services (including services for industries such as travel and accommodation) revenues have increased slightly...

9 December 2020

Malaysia. 50% of malls for catering / leisure

According to HC Chan, C.E.O. of the Malaysian property company Sunway Malls, “despite the pandemic, we signed up 200 new retailers this year. Among these new entrants, 35% are restaurant...

9 December 2020

WhatsApp rolls out payment system in India

The 400 million Indian users of WhatsApp (Facebook Group), will soon be able to pay for purchases or send money to each other via the mobile application as simply as they exchange text messages...

9 December 2020

Automotive. The time is ripe for recovery in China

In the automotive sector, Chinese demand is compensating for weaker international results. Ford Motor saw Chinese sales jump by 22% in the 3rd quarter but fall by 5% overall. At Daimler AG, sales...

9 December 2020

China. How to capture the local demand for luxury?

In China, the world’s leading luxury market, many retailers (fashion, beauty, etc.) are speeding up business. With international travel restrictions, Chinese customers now buy locally. In...

9 December 2020

Rain Compact Store, the Concept of the Month

Minimum sales area, very limited products and no inventory. In Copenhagen, the Norwegian outdoor clothing brand Norwegian Rain opened its first 20 sq.m. store in November, offering only 6 models...

9 December 2020

Orchestra. “We have recalibrated the ship from store to improve profitability.”

Exclusively for Global Retail News, Pierre Mestre, who took over the Orchestra childcare chain, explains why he changed his mind about delivery from stores.

9 December 2020

Do-it-yourself. Feedback from world giants

In Europe as in the U.S.A., there are lessons to be learnt in the D.I.Y. industry. This sector is benefiting from unprecedented spending deferrals - holidays, leisure activities and new car...

9 December 2020

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La start-up Phenix prend en charge les invendus de produits cosmétiques du groupe Pierre Fabre

With Phenix, Pierre Fabre revalued 7.7 million unsold items in 4 years

Since 2021, Phenix has been responsible for revaluing unsold cosmetic products from the pharmaceutical group Pierre Fabre. Francis Lemontey, CSR Manager at Pierre Fabre, looks back on this...

4 November 2025

[Info mind] After signing Fusalp and Ysé, Webyn relies on Gemini to boost the performance of e-commerce A/B testing

Awarded on October 13, 2025 in France, in the category of the Customer Relationship Awards, the start-up specialising in e-commerce A/B testing continues to grow. For mind Retail, C.E.O. and...

23 October 2025

[mind Exclusive] Casino lost lawsuit against Mediaposte

According to information from mind Media, the Casino group failed to take legal action against the advertising print distribution specialist Mediaposte (a subsidiary of La Poste). The food...

21 October 2025

[mind Exclusive] Thanks to a conversational chatbot, La Grande Récré triples e-commerce conversion rates

While AI conversational chatbots have become widespread in e-commerce, La Grande Récré shared with mind Retail the results of the tool launched in summer 2025 with iAdvize: number of queries...

9 October 2025

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Shoprite adopts Yoobic solution for 3,600 stores and 160,000 employees

As announced in April in mind Retail, the African grocery retailer Shoprite has confirmed the rollout of the Yoobic application to optimise staff task management and anomaly detection in stores...

29 October 2025

TikTok Shop and Temu strengthen logistics networks by signing with Royal Mail and La Poste

To accelerate European markets, TikTok Shop and Temu signed agreements with the leading postal operators in France and the United Kingdom. Here is a look at these strategic partnerships.

20 October 2025

[Info mind] After signing Fusalp and Ysé, Webyn relies on Gemini to boost the performance of e-commerce A/B testing

Awarded on October 13, 2025 in France, in the category of the Customer Relationship Awards, the start-up specialising in e-commerce A/B testing continues to grow. For mind Retail, C.E.O. and...

23 October 2025

Verizon, Starbucks, DoorDash, and Grubhub impacted by AWS outage

On October 20, 2025, the Amazon Web Services cloud (Amazon Q2 2025 revenue: US$168 billion, up by 13.3%) was down for several hours before returning to normal. Numerous websites and applications...

23 October 2025

Cyberattack: Muji, Loft and Sogo & Seibu e-commerce sites down in Japan

Since October 19, Japanese logistics company Askul (2024 revenue: 3.3 billion dollars, up by 2% year-on-year) has been the victim of a cyberattack, preventing it from managing e-commerce orders...

27 October 2025

Retail Media: Loblaw aims to accelerate in-store with Stratacache

During Advertising Week in New York, the Canadian food retailer Loblaw (2024 turnover: 44.8 billion dollars, up by 2.5% year-on-year) announced on October 8, that it would strengthen a network of...

20 October 2025