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The world’s retailers rethink post-Covid-19 store portfolios
The Covid-19 crisis accelerated the migration of consumer goods sales to digital platforms. Retailers around the world are responding by closing stores that are no longer profitable amidst falling...
China. The future is in smaller and local community stores
Urbanisation is driving the growth of new-generation convenience stores in China. According to the IGD (Institute of Grocery Distribution), Jonathan Wang, manager of 7FRESH (JD.com group), refers...
- Retail
- News brief
8 September 2020
Will selling by live video in China emerge as a new sales channel?
Will the Chinese trend of live video selling spread to the United States and Europe? With consumers remaining at home, the virus triggered a new live streaming mania for the Chinese market...
- Retail
- News brief
8 September 2020
2025: The Great Leap Forward for Electronic Payments
To counter the spread of a global virus that is both active and unpredictable, contactless technology is a “must have” solution within the Covid-19 crisis. Bringing a bank card close...
- Retail
- News brief
8 September 2020
Meals at home. Retailers join forces with new players to conquer a new channel
From Casino in France (with Deliveroo) to Auchan in Europe (with Glovo), via Aldi in Great Britain (with Deliveroo), food retailers have multiplied partnership agreements with such unicorns of...
- Retail
- News brief
8 September 2020
U.S.A. Renewed mobilisation to find alternatives to plastic bags
In a curious twist of history, Covid-19 led to an increase in the use of plastic bags. Reusable bags were suspected of transmitting a virus. However, disposable, single-use checkout bags was...
- Retail
- News brief
8 September 2020
U.S.A. Best Buy transforms 25% of stores into a ship-from-store hub
The electronics retailer Best Buy, well known for innovation, is reviewing products to integrate a delivery formula for stores that were designed for larger volumes. Currently, 60% of orders...
- Retail
- News brief
8 September 2020
OMNICHANNEL: “Our staff transform the business with us”
Ludovic Holinier was appointed in 2019 to run the Belgian Group Louis Delhaize (turnover €7.925 billion, more than 900 points of sale), after managing Sun Art, the Auchan Group’s subsidiary in...
- Retail
- News
8 September 2020
U.S.A. Levi’s Jeans aims to reduce reliance on reseller network
The distribution of Levi’s Jeans sales has been completely turned upside down by Covid-19. In 2019, the share of resellers and brands reached 56% of sales. By June 30th, 2020, this fell to...
- Retail
- News brief
8 September 2020
Dubai. No return to normal before 2021, says Patrick Chalhoub
The Chalhoub Group, a major player in the luxury goods industry, headquartered in Dubai (United Arab Emirates) and distributing luxury retailers such as Louis Vuitton and Dior, has overcome the...
- Retail
- News brief
8 September 2020
China. Meituan Dianping tests virtual currency
The meals-on-wheels giant from the Tencent Holdings Ltd group is in talks with the People’s Bank of China to test a virtual currency with customers. Meituan Dianping would join start-up Didi...
- Retail
- News brief
8 September 2020
Post-Covid-19: Mobilising teams around the customer experience
During the height of the pandemic, retail staff managed the unexpected: inventory, new health and sanitary regulation and customers. When normal trade returns, it is imperative for retailers to...
“E-learning proved worthwhile during Covid-19 lockdown.”
Dominique Schelcher, C.E.O. of Système U, gave us a preview of his talk on “human beings, the driving force of recovery” at the Retail Project event on September 10th, in an interview.
- Retail
- News
4 September 2020
François Loviton: Carrefour takes orders by “OK Google”
François Loviton the Retail Director at Google since 2015, announced a voice-driven retail partnership (Voice Commerce) with Carrefour. This world-first was announced via Twitter instead of...
- Retail
- News brief
6 July 2020
Starbucks: Kevin Johnson believes in on-the-go coffee services
Lesser known than founder Howard Schultz who made Starbucks a global chain, Kevin Johnson is today the captain of a ship in the middle of a storm. Operating 32,000 stores, Starbucks expects to...
- Retail
- News brief
6 July 2020
Expert view: “Accurate data helps fashion to be more responsible and omnichannel”
A true digital expert (ex-Pixmania, Private Showroom, Stuart), PingKi Houang, FashionCube's multi-channel Director and President of Fashion Data explains how to put "data intelligence at the...
- Retail
- News
6 July 2020
Our mind news
While his start-up shakes up an array of players focused on product data management solutions, Edouard Margain, Co-Founder of Upsellr, shared with us at NRF Europe the results of the data...
- Retail
- mind Exclusive
- Retail tech
19 September 2026
While at NRF Europe, Hanshow revealed a major contract with one of the U.S. retail giants to mind Retail, its smart trolley has yet to prove a market match. A hardware-focused strategy that raises...
- Retail
- mind Exclusive
- Retail tech
18 September 2026
The Hygie31 retail group, known for the Lafayette Pharmacies, is continuing to transform its websites, driven by Cocooncenter. Thanks to an AI strategy and a fully redesigned IT architecture, it...
10 September 2026
By launching a conversational chatbot with Algolia and a new module converting school lists into e-commerce carts this summer, Bureau Vallée aims to ease the chore of back-to-school supply list...
10 September 2026