All articles
Recycling, environment: Lego invests €400 millions in R&D
Lego, the famous retailer of construction games (turnover 2019 €5.2 billion, 570 stores) is stepping up investments to protect our planet. Anne Besson, Marketing Director of Lego France, Iberia...
- Retail
- News
5 October 2020
Eco-responsible: an expensive imperative but a risky transition
Lockdown has accelerated awareness of dangerous climate change among consumers. How to respond to this concern, to show credibility without being accused of greenwashing, while reinventing one’s...
- Retail
- News
5 October 2020
The world’s retailers rethink post-Covid-19 store portfolios
The Covid-19 crisis accelerated the migration of consumer goods sales to digital platforms. Retailers around the world are responding by closing stores that are no longer profitable amidst falling...
China. The future is in smaller and local community stores
Urbanisation is driving the growth of new-generation convenience stores in China. According to the IGD (Institute of Grocery Distribution), Jonathan Wang, manager of 7FRESH (JD.com group), refers...
- Retail
- News brief
8 September 2020
Will selling by live video in China emerge as a new sales channel?
Will the Chinese trend of live video selling spread to the United States and Europe? With consumers remaining at home, the virus triggered a new live streaming mania for the Chinese market...
- Retail
- News brief
8 September 2020
2025: The Great Leap Forward for Electronic Payments
To counter the spread of a global virus that is both active and unpredictable, contactless technology is a “must have” solution within the Covid-19 crisis. Bringing a bank card close...
- Retail
- News brief
8 September 2020
Meals at home. Retailers join forces with new players to conquer a new channel
From Casino in France (with Deliveroo) to Auchan in Europe (with Glovo), via Aldi in Great Britain (with Deliveroo), food retailers have multiplied partnership agreements with such unicorns of...
- Retail
- News brief
8 September 2020
U.S.A. Renewed mobilisation to find alternatives to plastic bags
In a curious twist of history, Covid-19 led to an increase in the use of plastic bags. Reusable bags were suspected of transmitting a virus. However, disposable, single-use checkout bags was...
- Retail
- News brief
8 September 2020
U.S.A. Best Buy transforms 25% of stores into a ship-from-store hub
The electronics retailer Best Buy, well known for innovation, is reviewing products to integrate a delivery formula for stores that were designed for larger volumes. Currently, 60% of orders...
- Retail
- News brief
8 September 2020
OMNICHANNEL: “Our staff transform the business with us”
Ludovic Holinier was appointed in 2019 to run the Belgian Group Louis Delhaize (turnover €7.925 billion, more than 900 points of sale), after managing Sun Art, the Auchan Group’s subsidiary in...
- Retail
- News
8 September 2020
U.S.A. Levi’s Jeans aims to reduce reliance on reseller network
The distribution of Levi’s Jeans sales has been completely turned upside down by Covid-19. In 2019, the share of resellers and brands reached 56% of sales. By June 30th, 2020, this fell to...
- Retail
- News brief
8 September 2020
Dubai. No return to normal before 2021, says Patrick Chalhoub
The Chalhoub Group, a major player in the luxury goods industry, headquartered in Dubai (United Arab Emirates) and distributing luxury retailers such as Louis Vuitton and Dior, has overcome the...
- Retail
- News brief
8 September 2020
China. Meituan Dianping tests virtual currency
The meals-on-wheels giant from the Tencent Holdings Ltd group is in talks with the People’s Bank of China to test a virtual currency with customers. Meituan Dianping would join start-up Didi...
- Retail
- News brief
8 September 2020
Post-Covid-19: Mobilising teams around the customer experience
During the height of the pandemic, retail staff managed the unexpected: inventory, new health and sanitary regulation and customers. When normal trade returns, it is imperative for retailers to...
“E-learning proved worthwhile during Covid-19 lockdown.”
Dominique Schelcher, C.E.O. of Système U, gave us a preview of his talk on “human beings, the driving force of recovery” at the Retail Project event on September 10th, in an interview.
- Retail
- News
4 September 2020
François Loviton: Carrefour takes orders by “OK Google”
François Loviton the Retail Director at Google since 2015, announced a voice-driven retail partnership (Voice Commerce) with Carrefour. This world-first was announced via Twitter instead of...
- Retail
- News brief
6 July 2020
Our mind news
Against a backdrop of growing pressure on household budgets, the European CCD2 Directive coming into force and a new legal framework for assisted purchasing journeys, Oney is stepping up an...
- Retail
- mind Exclusive
- Retail tech
29 October 2026
Amid an ownership shake-up following its acquisition by Evoriel, shopping centre operator Advantail has signed with Formality to digitise the management of commercial leases and contracts across...
23 October 2026
With an average basket of €3,500 and a payment journey that includes a financial deposit at the time of ordering, Mobilier de France shares with mind Retail its assessment of the rollout of...
- Retail
- mind Exclusive
- Retail tech
15 October 2026
Eager to bring together customer data and improve data accuracy, jewellery and watch retailer Maison A.Constant built its own Single Customer Repository (SCR) using n8n, an orchestration platform...
7 October 2026
Most viewed articles of the month on mind Retail
What readers clicked on the most last month.
What readers clicked on the most last month.
1
Eric Meulien, Al Futtaim: “The next step in our roadmap is to replace the in-store POS system”
Operating in 18 countries and managing brands such as Ikea, Zara and Marks & Spencer, Emirati group Al-Futtaim (2025 revenue: US$9.7 billion, up by 6%) has a unique vantage point from which to...
- Retail
- Retailer and e-commerce
- Analysis
12 October 2026
2
Marketplaces: How Orange and Virgin Australia reinvent their value creation models
Looking to turn their audience into a commercial platform without having to carry the risk of holding stock, new verticals are entering the marketplace space, with new models designed to enhance...
- Retail
- Retailer and e-commerce
- News
8 October 2026
3
How Maison A.Constant built a unified customer database with n8n
Eager to bring together customer data and improve data accuracy, jewellery and watch retailer Maison A.Constant built its own Single Customer Repository (SCR) using n8n, an orchestration platform...
7 October 2026
4
Cashback: Younited secures an exclusive contract with Bouygues Telecom
Following Orange and the launch of a marketplace, Bouygues Telecom is strengthening a customer loyalty strategy by focusing on purchasing power with a new cashback offer. For French fintech...
- Retail
- Retailer and e-commerce
- News
16 October 2026