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CONCEPT OF THE MONTH – Shiseido Beauty Square: When beauty becomes a show
In mid-June, luxury cosmetics brand Shiseido (sales of US$2 billion in Q1 2020 ending March 31, down by 17.1% from the previous year) opened a new concept store in the Harajuku district of Tokyo...
6 July 2020
Nordstrom conquers Covid-19 with smart inventory management
Whilst 378 points of sale of the American department store chain Nordstrom (US$15 billion turnover in 2019, -2.2%) are gradually reopening in the U.S., the company passed the first months of the...
6 July 2020
D.I.Y. acceleates on digital tools
The D.I.Y. group Kingfisher announced a new strategic plan “Powered by Kingfisher” which places e-commerce at the heart of all business activities. This initiative plans to develop...
6 July 2020
Ikea. A zero-waste lifestyle concept store
The furniture giant, which joined the Ellen MacArthur Foundation as a strategic partner in June 2020 and aims to become a circular company by 2030, is unveiling a new concept in Poland. Called...
6 July 2020
Discounters converted to click & collect?
Discount supermarket chains Aldi and Lidl are ready to accelerate home delivery, meeting an increasing demand for online shopping as driven by the Covid-19 crisis.Aldi announced the extension of...
Reinventing basics: Signa Sports and Tendam are looking ahead
The Covid-19 crisis is forcing us to rethink business models in the long term. Two major European retailers, Signa Sports United (present in 17 countries) and Tendam (ex-Cortefiel Group)...
6 July 2020
Fashion: Change or sink?
How will textile retailers reinvent a business to succeed after the Covid-19 crisis? For the time being, bad news is piling up. An example is the announcement of Inditex, the Spanish leader in...
6 July 2020
Keys for Post-lockdown Retail: Adapting to the New Normal
How to adapt to the "New Normal" after a health crisis? Kusmi Tea, Isabel Marant, Boucheron and Celine, answered questions from Michel Koch, editor of GRN, during the ICC@Retail webinar of the...
6 July 2020
Facebook, a sales channel like any other
In the midst of the crisis, Mark Zuckerberg announced the launch of Facebook Shops, a free feature for merchants that allows them to create online stores using Facebook and Instagram...
6 July 2020
Retail. China will overtake the U.S. by 2020
According to eMarketer, China will become the world’s largest retail market sooner than expected, partly due to the health crisis. The e-commerce battle between Alibaba, JD.com and...
6 July 2020
Decathlon deploys “scan and go” with MishiPay
Decathlon (2,193 stores in 54 countries, turnover of €12.4 billion in 2019), is deploying a mobile checkout system in 81 German stores with MishiPay, which was elected ‘Start-Up of the...
6 July 2020
“Virtual try”: success with leading cosmetics companies is real
There is no doubt that the health crisis is disrupting the customer experience across the globe. This is painfully clear for retailers of fashion, beauty and home furnishings. Touching and trying...
6 July 2020
Woop, the secret weapon of Aushopping Drive
Remaining discreetly in the shadow of the Mulliez Galaxy, the start-up Melting Point offers the brands within the Mulliez Family Association (like Auchan, Leroy Merlin, Decathlon, Kiabi and...
6 July 2020
Drive in shopping: a formula for the future?
It seems that customers have integrated click & collect, drive thru stores and curbisde pickup into their shopping processes. Experiments conducted by Aushopping (Ceetrus) in France and CapitaLand...
6 July 2020
Patagonia: departure of Rose Marcario, C.E.O.
Last September, Rose Marcario (as C.E.O.) received the Entrepreneurial Vision Award, on behalf of Patagonia at the United Nations Champions of the Earth Gala. She has now announced that she is...
15 June 2020
A young digital boss at Tag Heuer
Frédéric Arnault, (aged only 25) will be appointed as C.E.O. of Tag Heuer at the beginning of July. The youngest member of the Arnault clan is a graduate of the prestigious French...
15 June 2020
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Most viewed articles of the month on mind Retail
What readers clicked on the most last month.
What readers clicked on the most last month.
1
Hugues Chanoine (Hygie31 Digital): “The next step is to eliminate filters to move to 100% conversational search”
The Hygie31 retail group, known for the Lafayette Pharmacies, is continuing to transform its websites, driven by Cocooncenter. Thanks to an AI strategy and a fully redesigned IT architecture, it...
2
ChatGPT: Bureau Vallée’s recipe to capture back-to-school spending
By launching a conversational chatbot with Algolia and a new module converting school lists into e-commerce carts this summer, Bureau Vallée aims to ease the chore of back-to-school supply list...
3
Walmart finally accepts in-store payments with Apple Pay and Google Pay
Sanctioned by financial markets after a sharp US slowdown in Q2, Walmart is reviewing a checkout strategy. Abandoning a rejection of technological giants, the group is rolling out Apple Pay and...
24 August 2026
4
Why Shein emits twice as much CO2 as Inditex for equivalent revenue
On the occasion of an IPO, Shein revealed a carbon footprint of 25.5 million tonnes of carbon dioxide in 2025, up by 20% compared to a reference year. For an equivalent sales level, the fast...
5
Lidl’s owner continues cloud services offensive
With €2.2 billion in cloud revenue and growth 3 times faster than the rest of the business, Schwarz Group continues a technological shift. Between investments in its own data centres, buyouts in...
1 September 2026