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Alongside the rest of the world, the Covid-19 health crisis damaged incomes and forced working from home in the Middle East. The restrictions led to increased card payments in three sectors...

4 November 2020

Poland: Empik uses digital levers

A true national icon in the previous Communist era under the name of KMPiK (press clubs offering consultation of foreign newspapers), the Empik Group (bookshop, newspapers and multimedia) is a...

4 November 2020

The shop-in-shop vogue is in full swing

Already noticeable before Covid-19, the installation of partnerships (corners of a few square metres or shop-in-shop) by department stores (Le Printemps with Darty) or supermarkets (recently Asda...

4 November 2020

Future of shopping centres: Amazon is not a panacea, warns Barclays Capital

According to investment bank Barclays Capital in a study entitled “The Long-Awaited Reckoning for Retail”, up to 17% of U.S.A. shopping centres may no longer be “viable as...

4 November 2020

Bed Bath & Beyond hunts down stocks and bets on a new concept

According to C.E.O. Marc Tritton (ex-Target) with results for American chain Bed Bath & Beyond (for the second quarter of 2020, closed at the end of August), the firm is ready to return to...

4 November 2020

U.S.A.: Cost of returns after Christmas will rise

E-commerce websites (both pure-player and bricks-and-mortar) are expecting to pass on rising costs of goods return after the festive season. Consumers in 2019 returned US$100 million worth of...

4 November 2020

Do-it-Yourself at home: Lowe’s expands offers

The Do-It-Yourself group (turnover US$72.1 billion, 2,200 stores in 2018) has expanded to offer gym and body-building equipment. The brand has extended the product range to other categories like...

4 November 2020

U.S.A.: The profit focus moving distribution giants to ship-from-store

Delivery (whether to home or in a store car park, if possible, on the same day) is no longer optional but a priority for American retailers since the Covid-19 pandemic. Retailers such as Best Buy...

4 November 2020

Social media versus fashion: Interbrand’s winners and failures

Interbrand published a ranking of the world’s most powerful brands (Best Global Brands) for 2020. This illustrates how all retailer businesses continue to be affected by the Covid-19 crisis...

4 November 2020

Social network selling: are we hooked?

Conversation on WhatsApp, Shopping via Instagram… Consumers were in touch with brands during the Covid-19 on Social Media. As a new channel of influence and loyalty to brands, social media revenue...

4 November 2020

Growing online revenue while reducing direct marketing ad spend

Florian Bessonnat and João Lee, co-founders of Simplex, share their insights about SEO (search engine result optimization) and its challenges and how Simplex helps uncover large untapped revenue...

4 November 2020

Moleskine sets course for Asia with its new C.E.O.

Launched in Milan and now an iconic brand for 114 countries thanks to notebooks, sketchbooks and other stationery and travel accessories, Moleskine does not deny its origins! It is an Italian...

5 October 2020

Sephora recruits an ace of customer experience as General Manager

Sales and profits tripled in the last 10 years under Chris De Lapuente as Sephora’s Managing Director. He is succeeded by Martin Brok, former President Europe, Middle East and Africa at...

5 October 2020

India. Retailer capitalisation increases with Covid-19

In the 2020 Brand Z report by WPP and Kantard for India, Flipkart, 81.87% owned by Walmart and other investors (including Chinese Tencent with 5.34%) ranks 8th with a market capitalisation of...

5 October 2020

Apple innovates in Singapore

The American brand has opened a photogenic store in the Marina Bay Sands in Singapore. It is round, it floats and with 114 windows customers enjoy a 360-degree view of the famous city-state. A...

5 October 2020

Alibaba continues investment in new technology

After e-commerce, the Chinese group Alibaba moves to revolutionise, disrupt and rule mass manufacturing. Nothing less! Alibaba Holding Group (turnover for the financial year ending in March 2020...

5 October 2020

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How Upsellr boosts conversion at Les Mousquetaires and targets traditional PIMs

While his start-up shakes up an array of players focused on product data management solutions, Edouard Margain, Co-Founder of Upsellr, shared with us at NRF Europe the results of the data...

19 September 2026

Hanshow makes a breakthrough in the US but stumbles on the economics of smart trolley

While at NRF Europe, Hanshow revealed a major contract with one of the U.S. retail giants to mind Retail, its smart trolley has yet to prove a market match. A hardware-focused strategy that raises...

18 September 2026

Hugues Chanoine (Hygie31 Digital): “The next step is to eliminate filters to move to 100% conversational search”

The Hygie31 retail group, known for the Lafayette Pharmacies, is continuing to transform its websites, driven by Cocooncenter. Thanks to an AI strategy and a fully redesigned IT architecture, it...

10 September 2026

ChatGPT: Bureau Vallée’s recipe to capture back-to-school spending

By launching a conversational chatbot with Algolia and a new module converting school lists into e-commerce carts this summer, Bureau Vallée aims to ease the chore of back-to-school supply list...

10 September 2026

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Hugues Chanoine (Hygie31 Digital): “The next step is to eliminate filters to move to 100% conversational search”

The Hygie31 retail group, known for the Lafayette Pharmacies, is continuing to transform its websites, driven by Cocooncenter. Thanks to an AI strategy and a fully redesigned IT architecture, it...

10 September 2026

ChatGPT: Bureau Vallée’s recipe to capture back-to-school spending

By launching a conversational chatbot with Algolia and a new module converting school lists into e-commerce carts this summer, Bureau Vallée aims to ease the chore of back-to-school supply list...

10 September 2026

Walmart finally accepts in-store payments with Apple Pay and Google Pay

Sanctioned by financial markets after a sharp US slowdown in Q2, Walmart is reviewing a checkout strategy. Abandoning a rejection of technological giants, the group is rolling out Apple Pay and...

24 August 2026

Why Shein emits twice as much CO2 as Inditex for equivalent revenue

On the occasion of an IPO, Shein revealed a carbon footprint of 25.5 million tonnes of carbon dioxide in 2025, up by 20% compared to a reference year. For an equivalent sales level, the fast...

3 September 2026

Lidl’s owner continues cloud services offensive

With €2.2 billion in cloud revenue and growth 3 times faster than the rest of the business, Schwarz Group continues a technological shift. Between investments in its own data centres, buyouts in...

1 September 2026