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On June 9, the Italian group Conad (2024 revenue of €21.1 billion, up 4.5% year-on-year after a rise of 8.1% in 2023) announced an investment of €258 million by 2027 in a network of...

17 June 2025

With stablecoins, Walmart, Amazon, and Shopify want to break free from traditional banking channels

In the US, payment disintermediation continues. Walmart (2024 revenue: US$681 billion, including approximately US$100 billion online) and Amazon (2024 revenue: US$638 billion) are considering...

17 June 2025

Financière Agache, a Bernard Arnault’s holding company, exits Lagardère’s capital

It’s the end of a strategic partnership. According to the AMF, Bernard Arnault’s holding company Financière Agache sold the remaining 7.97% stake in the Lagardère group...

17 June 2025

Shabir Vasram, Daphni: “We are seeing valuation anomalies in certain AI cases due to investors’ pressure”

Shabir Vasram is a Partner at venture capital firm Daphni. Focusing on seed to Series A funding, Daphni backed companies such as Back Market, Stockly, Albatross and Prediko, and is rapidly...

12 June 2025

Faced with customs duties, free delivery is on the decline in the U.S.A

In order to offset additional costs associated with customs duties (10% for most countries and 30% for China), U.S. retailers are beginning to tighten delivery policies. Recently, subscription toy...

12 June 2025

Pressured Debenhams signs with Romanian unicorn UiPath to optimise prices

Debt renegotiation, declining sales, margins under pressure: to regain control of a pricing policy, Debenhams is turning to the Romanian automation unicorn and embarking on a shift towards smarter...

12 June 2025

[mind Retail Exclusive] Coop Switzerland boosts sales with an AI chatbot dedicated to DIY

Daniel Hofmann, Brand Manager at Jumbo, shared with mind Retail the results of a conversational AI chatbot, which has been launched for two years. He explains usage figures, the impact on average...

11 June 2025

USA : Dollar General capitalises on tariffs trade tensions

In the U.S.A., the second-largest discount grocer after Aldi reported excellent business results. It seems that the 55% tariff increase on Chinese products has been a godsend for low-cost...

10 June 2025

After supermarkets and fashion, Dior and Cartier are now the target of cyber attacks

As cyber attacks have been mushrooming in Europe's fashion and food sectors, luxury goods are not being spared. Recently, customer data from Dior (LVMH) and Cartier (Richemont) was raided.

6 June 2025

[mind Retail Exclusive] MediaMarkt aims to boost after-sales service performance with AI-enhanced advisors

Behind the scenes of Shoptalk, mind Retail spoke with Henny Steiniger, VP of Customer Experience at MediaMarkt. She revealed her ambitions for the new after-sales chatbot enhanced with generative...

6 June 2025

Portugal: a Glovo delivery rider recognised as an employee by the Supreme Court

In a ruling on May 28, the Supreme Court of Justice of Portugal reclassified the relationship between an independent food delivery rider and the Glovo platform as an employment relationship. The...

6 June 2025

China’s Wanda sells 48 malls in mega deal

In China, real estate developer Dalian Wanda Group (513 Wanda Plaza malls covering 70.9 million sq.m) is selling 48 shopping centres in a US$6.94 billion deal. The buyer is a joint venture led by...

5 June 2025

Menswear brand Snitch raises US$40 million to expand in Asia and the Middle East

In India, men’s label Snitch (2024 sales: US$29.4 million, up 128% in a year, net margin ratio of 1.8% via 60 stores) raised US$40 million in Series B funding on May 27 (investors: 360 ONE...

5 June 2025

[Shoptalk] At Tesco, the ship-from-store model is reaching limits at 30% of online sales per store

On June 2, 2025, at the Shoptalk conference in Barcelona, which mind Retail attended, Oliver Vogt (Tesco) reviewed the implementation of logistics hubs dedicated to e-commerce fulfillment in...

5 June 2025

[mind Retail Day] Data strategy and advertising revenue: Fitness Park’s new trajectory

During the mind Retail Day, the Fitness Park gym chain (350 gyms in Europe) took stock of their advertising monetization strategy. Here are the key figures.

4 June 2025

[mind Retail Day] Sephora, Primark, Tara Jarmon and Zapa: maintaining CSR despite regulatory uncertainty

The current regulatory relaxation, coupled with economic tensions, could raise questions about the relevance of CSR strategies for retailers. At mind Retail Day however, Matthieu Riché (Sephora)...

30 May 2025

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Refurbished smartphones: why Largo relies on Speeral automation

The start-up founded by the duo behind Teester and Skeepers is accelerating automation of second-hand product flows. The strategy is to use AI to direct products to high-traffic marketplaces such...

9 December 2025

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

Already in POC, Dialog’s conversational agent shows up in the search bar

Buoyed by a €3.8 million seed round closed in mid‑November 2025, French start‑up Dialog, specialised in AI‑based conversational e‑commerce, is accelerating. Initially placed on product pages, this...

4 December 2025

E‑commerce: How Hive customises free‑delivery thresholds using customer data

With 500 e‑merchant clients, including Embryolisse, Hindbag, Airup, Hygée or Jacks Beauty Line, German logistics provider Hive is capitalising on data to raise e‑commerce conversion via a finely...

2 December 2025

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Online Advertising: Leroy Merlin and Auchan at the heart of a political controversy

Since November 17, Leroy Merlin has faced controversy after a report from Sleeping Giants, an activist group against online hate speech. The organisation alerted the Adeo group retailer (GMV 2024...

21 November 2025

Payment: a lever for retail innovation

This month, our editorial team highlights how innovation is taking shape around payment. This key stage, enabling turnover to be collected by retailers, is at the heart of numerous pilots and...

28 November 2025

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

How Maison 123 generated €420,000 on WhatsApp in 5 months

Riding on a reduction in Meta’s commercial policy, Wax start‑up specialised in WhatsApp engagement, is gaining ground, capitalising on messaging as a customer acquisition and retention channel in...

3 December 2025

Adobe bets on GEO with the US$1.9 billion acquisition of Semrush

On November 19 the technology leader Adobe (2024 revenue: US$21.5 billion, up by 11% at constant rates) announced the acquisition of SaaS platform Semrush (2024 revenue: US$376.8 million, up by...

21 November 2025

Laurent Hugou (Les Mousquetaires): “With Diebold’s camera system, shrinkage at self-check-out is reduced by a third”

Shift towards an omnichannel payment service provider, roll-out of mobile payment and Diebold’s computer vision solution for self-checkout, impact of one-click payment on online sales, adoption of...

11 December 2025