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Britain’s Marks & Spencer (annual turnover to the end of March 2024: €15.2 billion, up 9.4%) has been suffering from a ransomware-type cyber attack since April 21, 2025. According...

4 May 2025

Mollie and Qonto join forces to simplify online checkout

After signing an agreement with Alma to offer payment in 3 or 4 instalments, the Dutch payment service provider Mollie (250,000 customers) is taking link-based payment a step further via an...

2 May 2025

African retail: why OmniRetail's US$20 million round is more than just a funding round

OmniRetail, the Lagos-based start-up editing e-commerce platform designed for small retailers (GMV of US$810 million in 2024, up by 40%) raised US$20 million at the end of April 2025. A B2B...

2 May 2025

Customer satisfaction: Actionable enhances product with an AI Data Analyst assistant

Just a year after launch, tech start-up Actionable, which specialises in predicting customer satisfaction, is picking up speed. With a product launch, ISO 27001 certification, an award at...

30 April 2025

Vinted triples net margin in a year and launches investment fund

Profitable for the second year running, Vinted is accelerating expansion in Europe, expanding logistics offering and venturing into venture capital with a fund dedicated to re-commerce.

30 April 2025

ChatGPT transitions from a search engine to an e-commerce platform

While denying any affiliation practices, OpenAI is launching a new shopping experience directly within ChatGPT. A search engine connected to the web since October 2024, the platform now includes...

29 April 2025

Carrefour gets green light for 100% takeover of Brazilian subsidiary

On April 25, Carrefour (2024 revenue of €87.27 billion, up 5.3% at constant exchange rates) obtained approval from the minority shareholders of the Brazilian subsidiary for the 100%...

29 April 2025

Malaysia: discount retailer Eco-Shop valued at US$1.6 billion for I.P.O.

In Malaysia, discount retailer Eco-Shop is preparing to raise US$238.4 million ahead of an Initial Public Offering, scheduled for May 23, 2025. The Malaysian retailer (annual revenue at the end of...

29 April 2025

Reelevant raises €6 million in Series A

The start-up specialising in marketing message personalisation won 20 clients last year, with contracts worth over €300,000. This funding of less than €4 million in equity will be invested in...

29 April 2025

Omnibus package: What practical adjustments should retailers make to CSR obligations?

In mid-April, the EU Council reshuffled the deck on the implementation of extra-financial reporting and the duty of care. A major postponement was agreed and a compromise on substantive changes to...

25 April 2025

‘Yes Advertising’: why it is over

By deciding to stick with the old Stop Ad system, the French government is avoiding legislation in a market that has already regulated itself. Nicolas Ruchon, Director of WellPack, and Henri-Noël...

24 April 2025

Ireland: TikTok Shop captured 5% of the beauty market in just 3 months

Threatened with a loss of control in the U.S.A., TikTok is accelerating in Europe. With a remarkable breakthrough in the U.K., where the online store is already the 2nd largest cosmetics...

24 April 2025

Hokodo raises €10 million from investors

On April 23, Hokodo, the deferred payment platform for B2B clients, announced a €10 million capital increase. The deal was co-led by existing investors, Korelya Capital and Opera Tech...

24 April 2025

Customs duties: Shein and Temu raise prices

In the United States, in response to Donald Trump’s decision to raise customs duties to 145% on Chinese imports and end the de minimis rule from May 2, Asian e-commerce giants Shein and Temu...

18 April 2025

Ebay chooses Checkout.com to process payments

On April 16, US e-commerce giant Ebay announced selection of Checkout.com as payment provider for the marketplace. At the end of December 2024, Ebay (2024 revenue of US$10.28 billion, up by 2% at...

18 April 2025

[Food Retail Barometer 2024] The financial health of the world’s 10 largest food retailers in 7 charts

Now in a fourth edition, our annual barometer presents the financial performance of the world's 10 largest food retailers from 2017 to 2024: Walmart, Costco, Kroger, Seven & I, Target...

17 April 2025

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Refurbished smartphones: why Largo relies on Speeral automation

The start-up founded by the duo behind Teester and Skeepers is accelerating automation of second-hand product flows. The strategy is to use AI to direct products to high-traffic marketplaces such...

9 December 2025

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

Already in POC, Dialog’s conversational agent shows up in the search bar

Buoyed by a €3.8 million seed round closed in mid‑November 2025, French start‑up Dialog, specialised in AI‑based conversational e‑commerce, is accelerating. Initially placed on product pages, this...

4 December 2025

E‑commerce: How Hive customises free‑delivery thresholds using customer data

With 500 e‑merchant clients, including Embryolisse, Hindbag, Airup, Hygée or Jacks Beauty Line, German logistics provider Hive is capitalising on data to raise e‑commerce conversion via a finely...

2 December 2025

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How Maison 123 generated €420,000 on WhatsApp in 5 months

Riding on a reduction in Meta’s commercial policy, Wax start‑up specialised in WhatsApp engagement, is gaining ground, capitalising on messaging as a customer acquisition and retention channel in...

3 December 2025

Laurent Hugou (Les Mousquetaires): “With Diebold’s camera system, shrinkage at self-check-out is reduced by a third”

Shift towards an omnichannel payment service provider, roll-out of mobile payment and Diebold’s computer vision solution for self-checkout, impact of one-click payment on online sales, adoption of...

11 December 2025

Retail media: Marionnaud bets on print with Figaro to boost drive-to-store

According to our sources, Marionnaud’s beauty retailer will expand an advertising unit into 3 new countries in 2026 and is launching another retail media lever in the French key market. The goal...

26 November 2025

Carmila join forces with Unlimitail and JCDecaux to equip 252 malls

On December 9, Carrefour and Carmila signed a partnership with Unlimitail and JCDecaux to create a retail media network combining indoor DOOH and outdoor OOH across their sites in France and...

12 December 2025

Deborah Van Dessel (Lagardère Travel Retail): “We are testing AI tools and prompts for store layout”

Between global governance, local ambassador clubs and deployments at scale, Lagardère Travel Retail identified major operational gains thanks to AI, while other use cases reveal the current limits...

25 November 2025

Coupang’s C.E.O. resigns after data leak of 33.7 million customers

On December 10, Park Dae-Jun, CEO of South Korean e-commerce retailer Coupang (2024 revenue: US$31.5 billion up by 29%) resigned. The cause was a security breach that exposed the personal...

12 December 2025