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According to DSA data consulted by mind Retail, Shein revved up engines in key EU markets in the first half of 2025, with monthly active users up 14%. This is a notable rebound after 6 sluggish...

5 September 2025

South Africa: Shoprite rolls out smart trolleys, designed in-house by the tech division

In 2 Checkers hypermarkets, the South African giant is testing a smart connected trolley technology developed by ShopriteX, the tech entity of the parent company. Trolleys are equipped with...

28 August 2025

After a poor second quarter, Target is reshuffling the deck: new C.E.O., new priorities to get back on track

The U.S. grocery retailer Target is embarking on a strategic shift after a difficult first semester. With 19.6% of online sales and three-quarters from non-food products, the US's third-largest...

27 August 2025

[Mind Retail info] Ouidrop rolls out drive-through robotics at E.Leclerc and prepares for Series A

Mind Retail learned the French start-up, which specialises in robotics technology for grocery drive-throughs, has signed new deals with E.Leclerc supermarkets. The rapidly growing start-up, whose...

26 August 2025

EU-US customs duties: as luxury goods and beauty products, wines and spirits will be taxed at 15%

Exports of products manufactured in Europe to the U.S.A. are now subject to 15% customs duties. While the aeronautics sector is exempt, this is not the case for wines, spirits, cosmetics and...

26 August 2025

Biometric payment: Handwave raises US$4.2 million and signs with Visa

In the wake of Amazon One, Latvian start-up Handwave aims to democratise biometric payment and authentication using the palm of the hand. The past weeks have seen major announcements by the...

21 August 2025

Danish grocer Salling accelerates VC investments, following in the footsteps of Vinted

Eager to better source retail innovation and accelerate time to market, Danish grocer Salling (2024 turnover: €9.7 billion, up by 2.7%) launched a new fund. Named Salling Seeds and headed by...

21 August 2025

Online returns: Blue Yonder completes logistics suite with the acquisition of Optoro

Following in the footsteps of Best Buy, DHL and Picnic, Blue Yonder is responding to the rising challenge of online returns. As their operational, environmental and commercial impact increases...

20 August 2025

SMCP returns to growth, ending legal battle

On August 11, 2025, SMCP (including Sandro and Maje) announced the end of a legal battle from 2021. Following a ruling by the High Court of Singapore, the 15.5% stake that had been wrongfully...

20 August 2025

Malls : Simon Property accelerates data monetisation with Humana, URW continues arbitrage

As more Americans visited shopping centres in H1 2025, the sector’s leader Simon Property Group is expanding both data and community engagement with a new partnership with Humana. This gives a new...

20 August 2025

E-commerce: Graas AI raises $9 million to accelerate deployment of AI agents

On August 11, Graas AI, a Singapore-based start-up specialising in AI agents for e-commerce operations, raised $9 million in a pre-Series B round led by Tin Men Capital. Founded in 2022 with...

13 August 2025

Customer service: With AI, Saks reduces calls requiring humans by 20%

On August 8, Saks officially launched Sophie, an AI-powered voice and text assistant designed with the U.S. conversational platform NLX and AWS. Since April, customers can ask the AI agent about...

13 August 2025

AI, customs duties… job losses surge in US retail

In the United States, according to a report by labour market specialist Challenger Gray & Christmas (CGC) published on July 31, 2025, retailers cut 80,487 jobs between January and July 2025...

8 August 2025

With the acquisition of Mtrix, NielsenIQ strengthens supply chain visibility

On August 6, 2025, NielsenIQ (NIQ), a global consumer intelligence company, announced the acquisition of Mtrix, a Brazilian SaaS provider offering inventory and indirect supply chain visibility...

8 August 2025

After Jennyfer and Boardriders Europe, Beaumanoir takes over Naf Naf

On August 7, 2025, the commercial court approved Beaumanoir‘s takeover bid for Naf Naf (amount undisclosed). At the helm of Caroll, Bonobo, Cache Cache and Beaumanoir (GMV 2024: €3...

8 August 2025

Conversational agents: Contentsquare acquires Loris AI to strengthen platform

On July 30, French unicorn Contentsquare, a specialist in online user experience, announced a ninth acquisition with the purchase of Loris AI (amount undisclosed). This California-based start-up...

7 August 2025

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Julien Cailleau, Oney: “With 3 retailers, we are testing the use of Valiuz data to streamline financing approvals”

Against a backdrop of growing pressure on household budgets, the European CCD2 Directive coming into force and a new legal framework for assisted purchasing journeys, Oney is stepping up an...

29 October 2026

Advantail signs with Formality to streamline commercial lease management

Amid an ownership shake-up following its acquisition by Evoriel, shopping centre operator Advantail has signed with Formality to digitise the management of commercial leases and contracts across...

23 October 2026

How Mobilier de France reduced the share of cheque payments from 80% to 50%

With an average basket of €3,500 and a payment journey that includes a financial deposit at the time of ordering, Mobilier de France shares with mind Retail its assessment of the rollout of...

15 October 2026

How Maison A.Constant built a unified customer database with n8n

Eager to bring together customer data and improve data accuracy, jewellery and watch retailer Maison A.Constant built its own Single Customer Repository (SCR) using n8n, an orchestration platform...

7 October 2026

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US retailers divided over the rise of autonomous shopping agents

In the US, Gap, Walmart, Best Buy, Amazon and eBay are taking very different approaches to agentic commerce. While TV shopping giants QVC and HSN see these new intermediaries as an opportunity to...

21 October 2026