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In 2024, The Home Depot is continuing B2B investments. After acquiring B2B distributors HD Supply Holdings (2020) and Construction Resources (planned for 2024), the chain plans to add 4...

19 March 2024

Dollar Tree reevaluates its portfolio and targets higher income consumers

On 13 March, discounter Dollar Tree (US$ 30.6 billion turnover in 2023, up 8%) announced closure of 6% of stores (1,000 units out of 16,774). The operator of Family Dollar (acquired in 2015 for...

19 March 2024

IDKids streamlines the store network and will be laying off 14% of staff

After closing 44 Catimini stores in 2023, the IDKids group is to cut two banners and lay off 14% of its workforce. According to our sources, one Board member already left the company.

18 March 2024

[mind Retail Exclusive] After 3 months of a pilot, what are the results of Castorama’s chatbot powered with GenAI?

As part of the 1to1Monaco event, Romain Roulleau, Marketing, Digital and Customer Director at Castorama, spoke to mind Retail about the results of the Hello Casto chatbot. He also detailed...

14 March 2024

Philippe Muhr, Intersport: “GenAI at the start of the chatbot funnel, helps us better assess consumer’s needs and boosts conversion”

At the 1-to-1 show in Monaco, Philippe Muhr, E-Commerce Director at Intersport, spoke exclusively to mind Retail about his transformation roadmap, and the results of the integration of GenAI into...

14 March 2024

Strategic expansion in the Middle East for The Conran Shop

The Conran Shop (sales of €30.75 million in the FY to March 2022, up by 65%) is moving part of the business to the Middle East. The home furnishings retailer (13 stores in 4 countries in...

14 March 2024

Ukraine: After Pandora, Yves Rocher and H&M, Zara resumes partial operations

Pandora and Yves Rocher re-opened in Ukraine after suspension at the start of the war, followed by Sweden’s Hennes & Mauritz (H&M) with 7 of 8 stores in Ukraine for Kyiv and Lviv...

13 March 2024

Troubled Maisons du Monde relies on Google’s AI to keep e-commerce afloat

Maisons du Monde is unveiling a recovery plan, that focused on a new franchising model. Meanwhile, it is taking stock of how to use AI to improve performance, including digital acquisition...

13 March 2024

[mind Retail Exclusive] Carrefour disengages from Africa

According to our sources, Carrefour is progressively withdrawing from Africa, which began in 2013 with the creation of a joint venture between CFAO (55%) and itself (45%). In...

8 March 2024

Retail tech: What are the best-performing vendor technologies?

As retailers struggle to retain staff amidst more volatile demands from consumers, tech platforms refining vendor businesses are innovating in all areas. These include task planning, messaging...

7 March 2024

[confidential] Skello relies on Open-Ai to speed up the creation of sales schedules

From March onwards, Skello, which specialises in scheduling tools for in-store team members, will be integrating a generative AI function. After launching quarter-hourly planning in the summer of...

7 March 2024

After Kiabi, Primark prepares to enter India

Primark and Kiabi, two European giants in the low-price fashion sector, are looking to expand into the Indian fashion market. mind Retail takes a look at their respective strategies.

7 March 2024

Alshaya closes nearly half of stores in Egypt’s troubled economy

After 18 years in Egypt, Kuwaiti operator Alshaya decided at the start of 2024 to cut more than 40% of its local business, closing 60 of 145 local stores in the coming weeks. The lay-off plan...

7 March 2024

Regulatory : Vietnam wants to revitalise shopping streets

Five years after the creation of the CPTPP trade agreement with the U.K., Canada, Japan, Malaysia, Vietnam, Singapore, Brunei, Australia, New Zealand, Chile, Mexico and Peru, Vietnam is...

6 March 2024

Lulu Group to build a major mall of 288,000 sq.m in Ahmedabad

In 2024, Abu Dhabi-based retailer Lulu Group (global annual turnover of US$7.3 billion in 2023) plans to build one of India’s largest malls. Located in Ahmedabad it will cover 288,000 sq.m...

5 March 2024

Aramco strengthens in South America with the takeover of Esmax

On 1 March 2024, Saudi Arabian oil company Aramco (valued at US$7.62 billion) acquired Chile’s Esmax Distribucion SPA from the Southern Cross Group (100% buyout, amount not disclosed). The...

5 March 2024

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Agentic AI: Hymalaia attracts retailers and announces imminent fundraising

According to our sources, the young start-up Hymalaia is continuing development in retail with 4 new retailers currently in POC and an imminent fundraising. We examine the details.

16 December 2025

Refurbished smartphones: why Largo relies on Speeral automation

The start-up founded by the duo behind Teester and Skeepers is accelerating automation of second-hand product flows. The strategy is to use AI to direct products to high-traffic marketplaces such...

9 December 2025

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

Already in POC, Dialog’s conversational agent shows up in the search bar

Buoyed by a €3.8 million seed round closed in mid‑November 2025, French start‑up Dialog, specialised in AI‑based conversational e‑commerce, is accelerating. Initially placed on product pages, this...

4 December 2025

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Payment: a lever for retail innovation

This month, our editorial team highlights how innovation is taking shape around payment. This key stage, enabling turnover to be collected by retailers, is at the heart of numerous pilots and...

28 November 2025

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

Laurent Hugou (Les Mousquetaires): “With Diebold’s camera system, shrinkage at self-check-out is reduced by a third”

Shift towards an omnichannel payment service provider, roll-out of mobile payment and Diebold’s computer vision solution for self-checkout, impact of one-click payment on online sales, adoption of...

11 December 2025

How Maison 123 generated €420,000 on WhatsApp in 5 months

Riding on a reduction in Meta’s commercial policy, Wax start‑up specialised in WhatsApp engagement, is gaining ground, capitalising on messaging as a customer acquisition and retention channel in...

3 December 2025

Retail media: Marionnaud bets on print with Figaro to boost drive-to-store

According to our sources, Marionnaud’s beauty retailer will expand an advertising unit into 3 new countries in 2026 and is launching another retail media lever in the French key market. The goal...

26 November 2025

Personalised pricing: Europe keeps a low profile while New York forces retailers to be transparent

In the State of New York, unprecedented legislation has come into force requiring retailers using personalised pricing algorithms to inform consumers. While the NRF is seeking to counter its...

12 December 2025