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In France, Castorama launched a chatbot that integrates three LLM models, based on Athena, the technological foundation developed by the Kingfisher Group. While customer data remains outside the...

17 November 2023

Tap To Pay: Apple shakes up the offline POS market

Following Google for Android, Apple's Tap to Pay functionality (already live in the U.S.A., Australia, the U.K. and the Netherlands) is now coming to France. By transforming salespeople's iPhones...

16 November 2023

[info mind Retail] Marco Sacco-Stevanella, ManoMano: “After launching free returns for B2B clients in France, the next step will be an international launch”

As D.I.Y. volumes are shrinking, ManoMano wants to capitalise on B2B customers. From 100% free returns for professionals, launched at the end of September in France to new payment options, Marco...

14 November 2023

According to the World Bank, an oil barrel could exceed US$150

As a consequence of the war between Israel and Hamas, the price of a barrel of oil could exceed US$150, warned the World Bank on October 30th, 2023. The institution also unveiled an optimistic...

8 November 2023

Bangladesh: pay rise by 56 % after unprecedented strike by clothing workers

Ten years after the collapse of the Rana Plaza factory, the Bangladesh government announced on November 7th, 2023 an increase of 56% of the minimum wage in the textile sector. From US$75 per month...

8 November 2023

DSA: Brussels orders AliExpress to clarify anti-counterfeiting actions

On November 6th, the European Parliament ordered AliExpress (unique visitors per month : 12.88 million in France, according to Mediametrie) to provide information on anti-counterfeiting measures...

7 November 2023

The Body Shop soon to be taken over by the Eurelius fund

After selling Aesop to L'Oréal, Brazilian giant Natura &Co was committed to selling The Body Shop. The investment company Aurelius has reportedly shown an interest.

7 November 2023

In India, Sephora becomes part of Reliance Retail

In Q1 2023, Reliance Retail Ventures abandoned talks to obtain the exclusive rights to operate Sephora’s business in India. However, in November, the country’s retail giant finally won...

7 November 2023

B2B : Amazon launches a BNPL offer for professional customers with Affirm

Amazon is about to offer a fractional payment option on Amazon Business, the e-commerce platform for professional clients, CNBC revealed. The U.S. retail giant, which has just published good Q3...

7 November 2023

Pauline Gubert, Babymoov: “Our business of re-conditioned products will grow from 3,000 to 20,000 units in two years”

Home appliances manufacturer Babymoov (food processors, baby monitors) has formalised a partnership with CircularX (a subsidiary of Recommerce Group) in order to expanding the range of second-hand...

3 November 2023

E-commerce: Omnicom acquires Flywheel Digital for US$835 million

On October 30th, the U.S. communications group Omnicom (owner of BBDO, OMD and TBWA) announced a takeover of Flywheel, the e-commerce subsidiary of the British group Ascential, for US$835 million...

3 November 2023

Travel retail: L’Oréal penalised by Beijing’s crackdown on illicit retailers

According to published Q3 results in mid-October 2023, L’Oréal reported sales of €10 billion in the quarter to September 30, up by 4.5% in total and by 11% on a comparable basis...

2 November 2023

China: home appliances record a third consecutive month of drop, furniture at a standstill

In China, the property crisis has been impacting all sectors of the economy. According to the National Bureau of Statistics, two retail verticals have been particularly hard hit since June...

2 November 2023

[Ikea results] Ikea on track for €50 billion sales in 2024

Despite a declining Web traffic, digital transactions accounted for more than 25% of Ikea's business in 2023. The world's largest furniture retailer maintained growth momentum to aim for a €50...

2 November 2023

Zero-carbon stores: a new controversial claim for Amazon

Having abandoned goal of achieving 50% “zero-carbon” shipments by 2030, zero-carbon is making a comeback in Amazon’s media communications. In Seattle, an Amazon Fresh store (3250...

31 October 2023

UK : After Missguided, will Shein acquire TopShop?

Shein continues a strategic shift towards a marketplace business, already launched in the U.S.A. Brazil and now due in Europe. It has just acquired Missguided and may add Topshop in its portfolio.

31 October 2023

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[Info mind] After signing Fusalp and Ysé, Webyn relies on Gemini to boost the performance of e-commerce A/B testing

Awarded on October 13, 2025 in France, in the category of the Customer Relationship Awards, the start-up specialising in e-commerce A/B testing continues to grow. For mind Retail, C.E.O. and...

23 October 2025

[mind Exclusive] Casino lost lawsuit against Mediaposte

According to information from mind Media, the Casino group failed to take legal action against the advertising print distribution specialist Mediaposte (a subsidiary of La Poste). The food...

21 October 2025

[mind Exclusive] Thanks to a conversational chatbot, La Grande Récré triples e-commerce conversion rates

While AI conversational chatbots have become widespread in e-commerce, La Grande Récré shared with mind Retail the results of the tool launched in summer 2025 with iAdvize: number of queries...

9 October 2025

[mind Exclusive] Prolong signs Mellow Yellow and expands into new verticals

A competitor of Save Your Wardrobe, the start-up Prolong, which focuses on returns, warranty, repair, and after-sales service, announced the signing of Mellow Yellow footwear retailer, a jewellery...

3 October 2025

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Faced with debt and declining sales, Fossil files for bankruptcy

Competition from Apple and Samsung in the smartwatch segment, collapsing sales, customs tariffs… Cornered with a debt of US$179 million, Fossil has filed several bankruptcy petitions in the U.S.A...

29 October 2025

Lululemon, Ralph Lauren, Gap and Levi’s enter peak season with high stock levels

Faced with rising customs tariffs affecting US imports, several retailers have built up significant inventories. Over a year, the stocks of Gap, Levi’s, Lululemon, Ralph Lauren and Academy Sports...

27 October 2025

AI search engines: how advertising is entering the conversation

While many retailers spend 80% of their acquisition budget on Google Shopping, monetisation tests are accelerating on ChatGPT, Perplexity, and Gemini. How much of the budget will they absorb...

23 October 2025

Verizon, Starbucks, DoorDash, and Grubhub impacted by AWS outage

On October 20, 2025, the Amazon Web Services cloud (Amazon Q2 2025 revenue: US$168 billion, up by 13.3%) was down for several hours before returning to normal. Numerous websites and applications...

23 October 2025

TikTok Shop and Temu strengthen logistics networks by signing with Royal Mail and La Poste

To accelerate European markets, TikTok Shop and Temu signed agreements with the leading postal operators in France and the United Kingdom. Here is a look at these strategic partnerships.

20 October 2025

Antoine Jouteau, Leboncoin : “We are launching our first warranty offer for multimedia products”

As Leboncoin prepares to celebrate a 20th anniversary in 2026, mind Retail interviewed Antoine Jouteau, the outgoing Chief Executive Officer. As Jacob Aqraou, Executive Chairman of the Board of...

13 October 2025