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One year after the start of the dematerialisation of the loyalty card with Captain Wallet, the first results are encouraging for the fashion retailer. In 8 months, the value of customers who have...

5 April 2023

Inflation : The C.E.O. of Système U points to the behavior of national brands

On 30th March, in an interview with BFMTV, Dominique Schelcher, C.E.O. of the French grocery retailer Système U, criticised the role of major brands in consumer price inflation: “A...

4 April 2023

Cashback: a successful sales option to relieve pressure on spending

Well-established in English-speaking countries, cashback attracted French consumers in 2022. Driven by inflation and households budget constraints, this option is a marketing lever, allowing...

31 March 2023

Fashion: which second-hand models are the most profitable for retailers?

Since 2021, second-hand offers have been multiplying among fashion retailers. In an analysis carried out by mind Retail among some 30 retailers, we see that the models and their associated...

30 March 2023

U.S.A. New C.E.O. for Starbucks in a wave of union pressure

Starbucks (turnover of US$32.23 billion, up 10.9%, net margin of 10.2% of sales) announced that Laxman Narasimhan (aged 55) will take over as the new C.E.O. on 20th March. He moves from C.E.O. of...

29 March 2023

Belgium. Delhaize to franchise integrated supermarkets due to declining profitability

A call for strike action in the entire Belgian retail sector has been made for 17 April. It follows the announcement on 7 March of the project of Ahold Delhaize (turnover 2022 of €87 billion...

29 March 2023

Carrefour Brazil. How e-commerce doubled in Q4 2022 with VTEX

Last June, Carrefour’s Brazilian subsidiary launched an omnichannel integration project with VTEX. “The challenge was to serve web orders faster, offering more convenience and agility...

29 March 2023

Decarbonisation, gaming, communities: the new levers of Chinese e-commerce in 2023

Last year, e-commerce played a crucial role in China, driven by Covid-19 zero policies, but the shopping experience has also been transformed. Mind Retail helps to identify the main innovations in...

29 March 2023

Leroy Merlin wants to give up control in Russia

On 24 March, Adeo announced an intention to “cede control” of 113 Russian Leroy Merlin stores. However, the holding company wants to “keep its hand” in the poker game. The...

28 March 2023

In Dubai, the marketplace Noon is banking on external growth to counter Amazon

In the U.A.E., the marketplace Noon (also selling in Saudi Arabia and Egypt) has finalised the acquisition of the fashion pure-player Namshi (2021 turnover of US$491.6 million) with immediate...

28 March 2023

Couche-Tard consolidates in Europe via a US$3.3 billion buyout

Taking advantage of TotalEnergies' withdrawal from petrol stations, the Canadian company Couche-Tard is filling the space and expanding operations in Germany, the Netherlands, Belgium and...

27 March 2023

Why South Korea has become a springboard for LVMH and Gucci

With luxury purchases of US$325 per capita in 2022, South Koreans are the now the world's largest customers for high-end goods. Whilst luxury sales could fall in the U.S.A. in 2023 due to tensions...

24 March 2023

Fashion : Amiri continues expansion in Dubai and poaches a Burberry executive

Luxury fashion retailer Amiri opened a first store in the U.A.E. in December 2022, which covers 330 sq.m of sales area in the Dubai Mall. It is also the third international store. Its partner in...

24 March 2023

Buy Box, end of wholesale: How to prepare for Amazon’s new distribution strategy

In early March 2023, Amazon announced that it would stop sourcing from wholesalers. At the end of December 2022, the business had agreed to review the "Buy Box" mechanism, a key engine for sales...

24 March 2023

Scotch & Soda local bankruptcy in the Netherlands

On 20 March, Scotch & Soda (274 independent stores and 119 corners) filed for bankruptcy in the Netherlands and the C.E.O. Frederick Lukoff left his post. This, despite “record...

24 March 2023

Fabien Versavau, Rakuten: “With Carrefour, the synergies in terms of retail media are obvious”

Following the announcement of the imminent opening of a Carrefour digital shop on the Rakuten marketplace, Mind Retail met Fabien Versavau, MD of Rakuten France and Executive Officer Rakuten...

22 March 2023

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[Info mind] After signing Fusalp and Ysé, Webyn relies on Gemini to boost the performance of e-commerce A/B testing

Awarded on October 13, 2025 in France, in the category of the Customer Relationship Awards, the start-up specialising in e-commerce A/B testing continues to grow. For mind Retail, C.E.O. and...

23 October 2025

[mind Exclusive] Casino lost lawsuit against Mediaposte

According to information from mind Media, the Casino group failed to take legal action against the advertising print distribution specialist Mediaposte (a subsidiary of La Poste). The food...

21 October 2025

[mind Exclusive] Thanks to a conversational chatbot, La Grande Récré triples e-commerce conversion rates

While AI conversational chatbots have become widespread in e-commerce, La Grande Récré shared with mind Retail the results of the tool launched in summer 2025 with iAdvize: number of queries...

9 October 2025

[mind Exclusive] Prolong signs Mellow Yellow and expands into new verticals

A competitor of Save Your Wardrobe, the start-up Prolong, which focuses on returns, warranty, repair, and after-sales service, announced the signing of Mellow Yellow footwear retailer, a jewellery...

3 October 2025

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Lululemon, Ralph Lauren, Gap and Levi’s enter peak season with high stock levels

Faced with rising customs tariffs affecting US imports, several retailers have built up significant inventories. Over a year, the stocks of Gap, Levi’s, Lululemon, Ralph Lauren and Academy Sports...

27 October 2025

Faced with debt and declining sales, Fossil files for bankruptcy

Competition from Apple and Samsung in the smartwatch segment, collapsing sales, customs tariffs… Cornered with a debt of US$179 million, Fossil has filed several bankruptcy petitions in the U.S.A...

29 October 2025

France and Italy urge Shein to reassess a business model

While Shein continues to spark controversy through partnerships with Pimkie and BHV department stores (SGM), Italy announced plans to introduce a tax on Asian e-commerce platforms. In France, the...

13 October 2025

EU: Omnibus bill stalled in Parliament

On October 22, MEPs rejected by a narrow majority the negotiating mandate that would have allowed trilogue negotiations to begin on the omnibus directive watering down the CSRD and duty of care...

27 October 2025

[mind Exclusive] Casino lost lawsuit against Mediaposte

According to information from mind Media, the Casino group failed to take legal action against the advertising print distribution specialist Mediaposte (a subsidiary of La Poste). The food...

21 October 2025

AI-driven job cuts on the rise in tech sector

As leading tech companies ramp up investment in artificial intelligence (AI) and roll out transformation plans to boost its development, layoffs across the sector are increasing. But are the job...

14 October 2025