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In Q4 2022, Levi Strauss, Capri (Michael Kors, Versace), VF Corp (Vans, Timberland, Supreme…) were penalised by the “wholesale” network, i.e. sales to department stores and...

24 February 2023

USA. The end of food stamps could affect retail

To support the economy during the Covid-19 pandemic (consumer spending represents about 70% of GDP in the USA), the government launched food stamps in March 2020. Over 3 years, these aids...

23 February 2023

Mango takes on North America with 14 new stores

On 21 February, Mango (2021 sales of €2.23 billion, down by 5.9% vs. 2019) opened a first Canadian store (464 sq.m, Yorkdale Centre, Greater Toronto). The brand plans to open a...

23 February 2023

Galeries Lafayette will reopen the store dedicated to Chinese tourists and sell the BHV flagship

According to mind Retail's information, the Galeries Lafayette group will soon reopen a store on Haussmann Boulevard dedicated to Asian customers and tax-free shopping. At the same time the firm...

21 February 2023

Flying Tiger aims to halve dependence on plastic at similar prices

The low-cost decoration and gadget chain Flying Tiger Copenhagen (858 stores worldwide, 2021 turnover of €510 million up by 8.5%) decided to halve dependence on virgin plastic by 2025 (versus...

21 February 2023

At Amazon, surveillance technology impact workers’ health

According to the UNI Global Union report, the systems used by Amazon to quantify employee productivity also affect their mental health.

17 February 2023

Generative AI : “Applications in the retail sector are unlimited for design, marketing and customer relations teams”

Guillaume Rio, Director of Partnerships and Technology Trends at Pole Prospective BNP Paribas Personal Finance, presents the first applications of generative AI for the retail sector.

17 February 2023

Retail media: Frederic Marty-Debat joins Adeo Group

On February 9, 2023, Frédéric Marty-Debat said he joined Adeo, a subsidiary of the French Mulliez Group, that brings together D.I.Y. home decoration brands such as Leroy Merlin...

16 February 2023

[Confidential] GPT Chat: Yext is working on two features based on the generative A.I. model

The U.S. company is one of the first to reveal integration of GPT 3, the GPT Chat language model, into its natural language chatbot. According to our information, another project is to have a...

15 February 2023

In the U.K., B&Q and Ikea roll out urban formats

B&Q (Kingfisher group, Q3 2022 turnover of US$3.9 billion up by 1.7%) ended a partnership launched in 2020 with Asda, in order to focus on a convenience format. Eight D.I.Y. “shop in...

9 February 2023

Guarantees and insurance: new drivers of conversion and customer satisfaction

5-year warranty on household appliances or telephony, on optical and audio prostheses, "buy back" programmes in fashion, insurance on skis at Decathlon, buyers' warranty on Vinted. Affinity...

9 February 2023

India: Reliance ditches Sephora and launches own beauty brand Tira

Although talks about Reliance Retail taking over Sephora's franchise rights in India have been abandoned, the Indian retailer is moving into beauty with its own omnichannel brand called Tira...

9 February 2023

Naterial, Comptoir des Artisans: Leroy Merlin refines its offer

The Adeo Group (2021 turnover: €32.4 billion, of which 6.6% are online sales) is to launch a Naterial showroom format dedicated to outdoor design. After Spain, Portugal, Uruguay and Georgia...

8 February 2023

China. Starbucks concentrates openings in smaller towns

Despite declining sales, Starbucks continues to heavily invest in China. Last year, Starbucks (2022 turnover of US$32.25 billion, up by 11%) opened 724 stores in the country, mainly in second-tier...

7 February 2023

[Amazon results] Online sales down and US$3bn losses in 2022… How does Amazon stay afloat?

As predicted by the 18,000 layoffs announced last month, Amazon's growth slowed in 2022. While turnover grew by 13% year-on-year, online sales continued to decline and the group's operating profit...

7 February 2023

Japan: automated click & collect for duty free purchases

Since October 2022, the Japanese company Wamazing has been developing automated “click & collect” for duty free purchases thanks to a system of automated lockers in...

6 February 2023

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Romain Mombert, Eurazeo: “Tomorrow, retailers and brands will no longer acquire customers, but AI agents”

In a proliferation of AI start-ups, how can investors distinguish those that bring true innovation and in which they should invest? For what valuation metrics? In retail and payment, what types of...

19 March 2026

Already in POC, Klarna launches long-term credit in Germany, the UK and France

Swedish fintech Klarna is expanding long-term financing in Germany and the UK, with an imminent launch, followed by France, where POCs are already underway with major e-retailers. The BNPL...

18 March 2026

Aroma-Zone and Najar reveal the behind-the-scenes of a strategic partnership

As the adoption of AI results in increasing cost volatility for companies, mind Retail spoke in Monaco with Christelle Glaszer, Manager of Indirect Purchases at Aroma-Zone natural beauty retailer...

13 March 2026

After-sales service: Prolong aims to become the OS of repair and adds 3 luxury brands

Signing of three high-end clients, launch of a maintenance passport, imminent Seed funding round and cloud migration project in China… At a 1-to-1 conference in Monaco, the Founder of Prolong...

12 March 2026

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Electronic labels: Hanshow accelerates breakthrough and signs with a leading British retailer

While the leader in electronic labels, Vusion exceeded €1.47 billion in revenue in 2025, rival Hanshow is stepping up a global offensive, winning a strategic account in the U.K. and a new POC for...

27 February 2026

Conflicts in the Middle East: what impact on the supply chain and European retail?

With US and Israeli strikes on Iran triggering a major crisis on February 28, 2026, retailers already have to face the closure of strategic trade routes, rising freight costs and import...

5 March 2026

Regulatory: With 200,000 Digital Product Passports issued, Darty scales up

While the European Commission is set to vote on delegated acts to specify requirements for home appliances, Darty is accelerating a Digital Product Passport (DPP) push by integrating new products...

11 March 2026

Following a complaint from the FTC, Walmart agrees to pay US$100 million to Spark delivery drivers

On February 26, 2026, Walmart (2025 revenue: US$713.2 billion, up by 5.1% at constant rates) agreed to pay US$100 million in response to allegations of misleading compensation to delivery drivers...

4 March 2026

Aroma-Zone and Najar reveal the behind-the-scenes of a strategic partnership

As the adoption of AI results in increasing cost volatility for companies, mind Retail spoke in Monaco with Christelle Glaszer, Manager of Indirect Purchases at Aroma-Zone natural beauty retailer...

13 March 2026

Agentic commerce : After Stripe, Mirakl partners with JPMorgan Payments

On March 10, 2026, Mirakl and JPMorgan Payments (JPMP) unveiled a partnership to deploy agentic commerce by combining the Mirakl Nexus agentic orchestration platform with the U.S. bank’s...

16 March 2026