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Lush, the cosmetics retailer whose fiscal year ends in June 2022, decided to leave social media six months ago. Chloé Chazot, Communications Manager for France, Belgium and Luxembourg, takes a...

30 May 2022

Cofidis launches Pay Later in stores

…Beyond e-commerce, deferred or split payments are gaining ground in stores. Credit specialist Cofidis (CM-CIC banking group) announced the launch of a “Pay Later” payment...

30 May 2022

65% of polish people approve of boycotting brands operating in Russia

According to Inquiry, a Warsaw-based research company, the attack on Ukraine was both a shock and a great challenge. The Polish people have committed all possible resources to help Ukrainians in...

30 May 2022

Retail Media: Ulta Beauty enters the race

…The attraction of beauty retailers to turn data into sales started in Germany with Douglas and the cosmetics pure-player Flaconi. After two years of tests, the leading American cosmetics...

27 May 2022

Alibaba and WeChat push the digital Yuan

At Alipay and WeChat Pay, the Digital Yuan, a central retail banking digital currency that originated in 2014, is now in the roll-out stage.

20 May 2022

Deliveroo and Hero: arm wrestle over delivery workers’ pay in the Emirates

//In the UAE, Talabat’s delivery drivers (a subsidiary of the German group Delivery Hero) have refused, for the second time in a month, to deliver meals in the city of Dubai. They are...

20 May 2022

Tesco tests flexible office rental in its supermarkets

In South London, an in-store flexible workspace is expected to open over the next few weeks at Tesco’s New Malden supermarket.

20 May 2022

Reebok, McDonald’s and Shell sell Russian assets for good

Faced with threats of seizure and nationalization of their assets (including brands), some retailers have decided to close down in Russia. In mid-May, Shell sold its fleet of 411 service stations...

20 May 2022

Customer relations and loyalty: what are the new CRM levers?

Retailers are facing more restricted customer data, increased need for personalisation and customization plus rising costs of digital projects like SEO, customer acquisition and advertising. In...

16 May 2022

PayPal is moving towards mobile payment in stores

The online payment platform PayPal (turnover of US$25.6 billion in 2021, up by 18%) wants to transform smartphones into payment terminals – thanks to a simple application. It announced the...

12 May 2022

Adidas expects a difficult year in China

In Q1 2022, Adidas‘ sales in China fell by 35% year-on-year, at constant exchange rate. The company’s total activity remained steady with sales of €5.3 billion. This was up by...

12 May 2022

Ikea allocates €3 billion for digital stores

With online sales accounting for 30% of business, the Ingka Group is investing heavily to move stores to omnichannel. The automated click & collect pilot in Paris may serve as an inspiration...

10 May 2022

Social Commerce. Amazon buys Glowroad to strengthen in India

In India as in the U.S.A., Amazon's ambitions in social commerce are high. By taking over the Glowroad platform, it follows the same strategy as Walmart, which launched a social commerce system.

9 May 2022

Brazil. Food retailers want to create a common marketplace

Brazil’s largest retail association ABRAS, which hosts 1,200 grocery retailers managing 90,000 stores, wants to create a common digital marketplace. Out of 1,200 members, around 100 have...

9 May 2022

Cegid signs with Tiffany & Co

;;;Tiffany & Co (a subsidiary of the LVMH group for one year) signed with Cegid to adopt the Cegid Retail unified commerce technology platform Cegid Retail Y2.

6 May 2022

Digital marketing: Wethenew partners with Adsteroid

Eager to accelerate growth, the pure-player of limited edition sneakers Wethenew, signed up with Adsteroid, a specialist in performance advertising. The DNVB, which is about to make inroads in...

5 May 2022

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[Info mind] After signing Fusalp and Ysé, Webyn relies on Gemini to boost the performance of e-commerce A/B testing

Awarded on October 13, 2025 in France, in the category of the Customer Relationship Awards, the start-up specialising in e-commerce A/B testing continues to grow. For mind Retail, C.E.O. and...

23 October 2025

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21 October 2025

[mind Exclusive] Thanks to a conversational chatbot, La Grande Récré triples e-commerce conversion rates

While AI conversational chatbots have become widespread in e-commerce, La Grande Récré shared with mind Retail the results of the tool launched in summer 2025 with iAdvize: number of queries...

9 October 2025

[mind Exclusive] Prolong signs Mellow Yellow and expands into new verticals

A competitor of Save Your Wardrobe, the start-up Prolong, which focuses on returns, warranty, repair, and after-sales service, announced the signing of Mellow Yellow footwear retailer, a jewellery...

3 October 2025

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With turnover down by 5.3% over 9 months, URW announces departure of Jean-Marie Tritant

In parallel with the release of 2025 3rd quarter results showing decreasing sales, Unibail-Rodamco-Westfield is initiating a major governance change. Chairman Jean-Marie Tritant, will step down at...

27 October 2025