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To improve its e-reputation, Optical Center (700 stores in 7 countries, turnover of €1 billion in 2021) joined forces with the customer review management platform Custplace in January 2018.It...

5 January 2023

China. The government distributes vouchers to boost the economy

With the relaxation of the zero Covid-19 policy, more than 50 Chinese cities are distributing vouchers to residents to boost sectors such as catering, retail and tourism.In Zhengzhou, the local...

5 January 2023

Walgreens to deliver abortion pill in U.S. drugstores

Walgreens (turnover of US$133 billion in 2021, up by 7.5% at constant exchange rates) announced sale of abortion pills in U.S. states that allow it, following the new rules published on 3 January...

5 January 2023

Amazon found responsible by the E.U. for Louboutin counterfeits

In 2019, Louboutin filed lawsuits, in Belgium and Luxembourg, against Amazon for advertising counterfeit products. On 21 December 2022, the Court of Justice of the EU (CJEU) issued an advisory...

5 January 2023

Wholesale: Consolidation in India with the acquisition of Metro by Reliance

On 22 December, Reliance Retail announced the acquisition of the Indian subsidiary of Metro AG (2021 sales of US$33.6 billion, up by 20% vs 2021) for US$344 million.This acquisition, which should...

5 January 2023

Jean-Christophe Brindeau, C.F.A.O. Retail: “The Supeco brand is the foundation of Carrefour’s retail project in Africa”

Despite a drop in volumes on a comparable basis in Cameroon, Ivory Coast and Senegal, CFAO Consumer Retail will end the 2022 financial year with sales up by 64%. Committed to a policy of rapid...

4 January 2023

Back Market anticipates an economic crisis and lays off 13% of staff

Faced with a potentially worsening economic situation, Back Market has announced a redundancy plan for 93 staff. In 2023, the start-up is focused on international expansion.

3 January 2023

Algolia : How Harry Rosen more than tripled conversion rate in 3 years

In Canada, the men's fashion chain has been integrating Algolia,Commercetools and Amplience technologies over 3 years. The firm reports a boost for sales conversion and growth of online sales.

2 January 2023

China. Kering and LVMH can hope for growth in 2023

The Chinese restrictive policy to contain Covid-19, the geopolitical context and recent protests in China caused retail sales to plummet in November 2022. Whilst the luxury sector is likely to...

22 December 2022

CSRD: new European directive to fight against greenwashing

In December 2022, the European Commission finalized the adoption of a new directive. This is the Corporate Sustainability Reporting Directive (C.S.R.D.), increasing legal obligations for companies...

22 December 2022

Regulation. Towards better protection of customer data in the U.S.A.

On 13th December, the European Commission published a “draft adequacy decision” on existing U.S.A./ E.U. data protection regulations, or “Data Privacy Framework”. The...

22 December 2022

American tourists drive luxury sales in Europe

Americans, taking advantage of a dollar at the highest level for 20 years, are boosting the European luxury market. According to payment specialist Planet, during the week of Black Friday...

21 December 2022

Discount: Dollar General plans to open 1,000 stores in 2023

Buoyed by inflation, “Dollar stores” are multiplying in the U.S.A., particularly in rural areas. Dollar General (Q3 sales of US$9.5 billion, up by 11%) plans to open 1,050 stores next...

21 December 2022

Quick commerce: Getir soon leader of a consolidating market

As the French quick-commerce market is expected to exceed €250 million in 2022 according to our estimates, the takeover of Gorillas by Getir will create a European leader.

16 December 2022

U.K. Currys credit popularity rises in times of inflation

While the U.K. inflation rate remained high at 10.7% in November 2022 (down by 0.4% compared to October), the household goods retailer Currys (2021 turnover of US$12.2 billion, up by 2%...

16 December 2022

Fewer branches and difficulties at franchised stores: Carrefour’s strategy amid the energy crisis

Eager to protect profitability and to reduce its workforce, Carrefour is reorganizing stores and transforming working environment. Retail mind examines the way ahead.

16 December 2022

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How Upsellr boosts conversion at Les Mousquetaires and targets traditional PIMs

While his start-up shakes up an array of players focused on product data management solutions, Edouard Margain, Co-Founder of Upsellr, shared with us at NRF Europe the results of the data...

19 September 2026

Hanshow makes a breakthrough in the US but stumbles on the economics of smart trolley

While at NRF Europe, Hanshow revealed a major contract with one of the U.S. retail giants to mind Retail, its smart trolley has yet to prove a market match. A hardware-focused strategy that raises...

18 September 2026

Hugues Chanoine (Hygie31 Digital): “The next step is to eliminate filters to move to 100% conversational search”

The Hygie31 retail group, known for the Lafayette Pharmacies, is continuing to transform its websites, driven by Cocooncenter. Thanks to an AI strategy and a fully redesigned IT architecture, it...

10 September 2026

ChatGPT: Bureau Vallée’s recipe to capture back-to-school spending

By launching a conversational chatbot with Algolia and a new module converting school lists into e-commerce carts this summer, Bureau Vallée aims to ease the chore of back-to-school supply list...

10 September 2026

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NRF Europe: 2026 edition records fall in exhibitors and attendance

Between a decline in exhibitor numbers, visitors number and high costs, the outcome of NRF Europe 2026 proves mixed. For its part, the American National Retail Federation, owner of the trade show...

18 September 2026

Seizure of Auchan Retail’s assets in Russia penalises a risky gamble

Via a presidential decree on September 17, Vladimir Putin placed the Russian subsidiaries of Auchan, Leroy Merlin (now Lemana Pro), Nestlé and logistics provider FM Logistic under temporary...

21 September 2026