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As Victoria’s Secret (Q4 2021 sales of US$1.4 billion, up 3.7%) attempts to reinvent itself to regain market share, the brand is taking more steps toward social inclusion.

3 March 2022

Sephora creates a Global Digital Director

As a subsidiary of the luxury group LVMH, Sephora is on track. Digital transformation will support 17 online sales sites (accessible in 10 languages), engagement of customers via social networks...

3 March 2022

Blackstone invests in urban logistics in Europe

As demand for urban warehouses accelerates, Mileway, a Dutch logistics company owned by Blackstone, reaches a US$24 billion valuation.

24 February 2022

Subway plans 700 new restaurants in Thailand

With 37,500 restaurants by the end of 2021 (including 20,000 in the U.S.), Subway plans to open 700 restaurants in Thailand by 2032, in partnership with local franchisor About Passion.

24 February 2022

Metavers: Brands must adopt the codes of this new digital media

What business opportunities are associated with the notion of metavers, these collaborative spaces made possible by 3D? Will avatars, these customers in pixel version, shop in virtual stores...

24 February 2022

Uber: meal and grocery delivery outpaces personal transportation

For Uber, the 2021 financial results confirm the decline of the historical business of private passenger cars and the growth of Uber Eats.

24 February 2022

Etam opts for a multimodal supply chain with KBRW

Use Case. To optimise stock rotation, the Etam Group (1,400 points of sale, 3 warehouses in 59 countries) completed 2 years of OMS, which manages inventory of 4 brands on a single platform...

24 February 2022

CBRE “Property companies are lining up to avoid changing a commercial lease”

For the past 2 years, Covid-19 has heavily impacted the value of commercial property. For the 10 largest countries in Western Europe, commercial rents fell sharply. Here is a summary in figures...

23 February 2022

Walmart targets US$100 billion in online sales by 2022

Walmart, the world's leading retailer, published annual financial results and notes that 2020 and 2021 have been a complex year. Their results show a sustained turnover growth and large expansion...

23 February 2022

UK. Substitutions are a problem at Aldi

The British consumer association Which? voted Aldi as the worst retailer for online order substitutions. According to the survey, 49% of Aldi customers received a substitute item in their last Web...

22 February 2022

Change management and franchising. Fitness Park relies on Yoobic

Fitness Park (turnover of €200 million in 2019, 250 sports clubs in France, Spain and Portugal) plans to open 50 new stores this year, including 15 in Spain.

22 February 2022

Qatar welcomes first international Printemps store

On February 17th, the Printemps Group (15 department stores and 9 Citadiums) announced a long-postponed opening of a first international department store in September 2022 in Doha.

22 February 2022

Lise Charmel : “Any cyber risk is even greater today because there is no longer full insurance cover”

Lingerie retailer Lise Charmel, highly active in Russia and Eastern Europe, reported a massive cyberattack two years ago. For the company, whose annual turnover reached €60 million in 2018 as the...

18 February 2022

Machine Learning. Amazon reduces packaging waste

Amazon (sales of US$469.8 billion in 2021, up by 22% from 2020) has declared battle against “vacuum logistics”. This is a real ecological and economic scourge of e-commerce, with...

18 February 2022

Shein strengthens a presence in Singapore

On February 16, Reuters reported that Shein (valued at US$50 billion in 2021) is planning more staff and expanding in Singapore, where the Chinese pure player moved headquarters.

18 February 2022

Austria. Skiing becomes a climate issue

The popularity of skiing is in free fall in Austria, where ski resorts welcomed 52.8 million visitors in 2019 including 66% of foreigners. But in 2022, Covid-19 is forcing visitors to change...

18 February 2022

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Agentic AI: Hymalaia attracts retailers and announces imminent fundraising

According to our sources, the young start-up Hymalaia is continuing development in retail with 4 new retailers currently in POC and an imminent fundraising. We examine the details.

16 December 2025

Refurbished smartphones: why Largo relies on Speeral automation

The start-up founded by the duo behind Teester and Skeepers is accelerating automation of second-hand product flows. The strategy is to use AI to direct products to high-traffic marketplaces such...

9 December 2025

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

Already in POC, Dialog’s conversational agent shows up in the search bar

Buoyed by a €3.8 million seed round closed in mid‑November 2025, French start‑up Dialog, specialised in AI‑based conversational e‑commerce, is accelerating. Initially placed on product pages, this...

4 December 2025

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Personalised pricing: Europe keeps a low profile while New York forces retailers to be transparent

In the State of New York, unprecedented legislation has come into force requiring retailers using personalised pricing algorithms to inform consumers. While the NRF is seeking to counter its...

12 December 2025

Price-fixing investigation: Swatch and Citizen under scrutiny in Italy

On December 9, 2025, Swiss watch groups Swatch (Tissot, Mido and Hamilton) and Japanese Citizen (Bulova, Vagary, Frédérique Constant and Alpina) were placed under investigation by...

11 December 2025

In the U.S.A., retail job cuts rise 139% in a year

According to Challenger, Gray & Christmas, a company specialising in employment trend analysis, in the U.S.A., 2025 has been tough for retail employment. The sector recorded 91,954 job cuts...

9 December 2025

Italy: three executives from luxury goods group Tod’s investigated over worker exploitation

After placing Loro Piana (LVMH), Armani, Dior and Valentino under judicial administration, the Milan public prosecutor's office is now targeting Tod's. Three of its executives are under...

28 November 2025

Customs duties: Costco sues the Trump administration

On November 28, Costco (net sales of US$267 billion in the fiscal year ending August 31, 2025 , up by 8.1% after 6% in 2024) sued the Trump administration, judging the tariff surcharges imposed...

5 December 2025

Australia bans access to social networks for under‑16s

As part of the adoption of the Online Safety law Social Media Minimum Age, voted on 28 November 2025, minors aged under 16 will no longer be able to access social networks in Australia from...

2 December 2025