Retail tech

On July 16, according to the Financial Times, OpenAI is working with Shopify on a new feature that will allow ChatGPT users to complete purchases directly from the chatbot interface via an...

22 July 2025

[mind Retail Exclusive] Who are the 15% of French people who use AI engines to research online purchases?

While e-commerce traffic is experiencing a significant decline, consulting firm STLAR is highlighting a shift in online shopping habits. According to an exclusive study conducted with Toluna –...

15 July 2025

In the US, traffic from AI search expected to increase by 3,200% during Prime Days

According to Adobe, during Amazon’s Prime Days from July 8 to 11, 2025, traffic to US retailer websites from AI search (ChatGPT, Perplexity, Gemini, etc.) is expected to grow by 3,200%...

11 July 2025

H&M equips U.K.’s staff with cameras to curb shoplifting and assaults

On July 7, 2025, H&M launched a trial in the United Kingdom of body cameras for sales staff, who have been facing an increase in shoplifting and assaults. Stores in Edinburgh, Wood Green and...

8 July 2025

Carrefour and Cooperative U form European buying alliance and eye retail media deal

Carrefour and Cooperative U officially announced on July 7 the launch of Concordis, a joint European purchasing alliance. Based in Brussels, the structure will begin operating for the 2026 trade...

8 July 2025

[mind Retail Exclusive] After the restaurant industry, Passcloud expands an e-marketing wallet with Etam, Viveh and Ni Cosmetic

Passcloud, a French-American start-up specialising in digital wallet marketing, is diversifying towards fashion and beauty retailers, affiliate marketing agencies and travel retail. Co-Founder and...

4 July 2025

[mind Retail Exclusive] Tanguy Pincemin begins a new chapter in his career

Tanguy Pincemin has left Dunnhumby, according to Mind Retail. He joined the British customer data platform specialist in October 2017, where he served as EMEA Media Director, then Sales Director...

3 July 2025

Webyn raises €1.8 million to compete with Contentsquare and AB Tasty

Specialising in e-commerce conversion optimisation, Webyn completed a €2.7 million pre-Series A round on Thursday, July 3, including €1.8 million in equity. C.E.O. and Co-Founder Vincent Oliveira...

3 July 2025

Retail media: why OBI is replacing PromoteIQ with California-based Topsort

To operate a 360° retail media business, Germany's second-largest D.I.Y. retailer has selected San Francisco-based adserver Topsort. In addition to onsite retail media, Topsort will also manage...

2 July 2025

DHL to invest €500 million in the Gulf by 2030

On June 11, Germany’s DHL (2024 revenue €84.19 billion, up by 3% year-on-year) announced a €500 million investment by 2030 in the United Arab Emirates and Saudi Arabia to...

27 June 2025

With a confidential US$3.5 million funding round, PulpoAR expands augmented reality case studies

PulpoAR, a U.S. augmented reality start-up active in e-commerce and beauty stores, is taking a new step forward by positioning on Google search and retail media. This strategic diversification...

26 June 2025

With Scandit, Walmart aims to take in-store assistance to the next level

Intelligent software provider Scandit has just announced a renewal of a strategic partnership with Walmart in the USA. Samuel Mueller, C.E.O. of the Swiss unicorn, talked to mind Retail about the...

26 June 2025

[mind Retail Exclusive] After a quiet fundraising round, Newtone connects generative AI to Shopify, Salsify, and Inriver

Since launch in March 2024, Newtone has been aiming to industrialise content production for the e-commerce sector with generative AI LLM. According to our information, the retail tech company...

24 June 2025

Stand-alone checkout systems: 365 Retail Markets acquires Cantaloupe for US$884 million

In the U.S.A., Cantaloupe (2024 revenue: US$268.8 million, up by 10.2%), a manufacturer of self-checkout systems competing with Diebold Nixdorf, among others, has been acquired by competitor 365...

20 June 2025

Daniel Gebler, Picnic: “Like in the Netherlands, we want to launch a reverse logistics service in France and Germany”

As e-commerce retailer Picnic accelerates its logistics robotization with the opening of a third—and largest—automated processing center in Germany, it is also embracing new models. In the...

19 June 2025

ChatGPT’s audience doubled in 4 months, OpenAI aims for 100% increase in revenue

According to data from Demandsage, ChatGPT’s total audience reached 800 million weekly active visitors in April 2025. By way of comparison, this was 400 million in February 2025 and 300...

18 June 2025

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Julien Cailleau, Oney: “With 3 retailers, we are testing the use of Valiuz data to streamline financing approvals”

Against a backdrop of growing pressure on household budgets, the European CCD2 Directive coming into force and a new legal framework for assisted purchasing journeys, Oney is stepping up an...

29 October 2026

Advantail signs with Formality to streamline commercial lease management

Amid an ownership shake-up following its acquisition by Evoriel, shopping centre operator Advantail has signed with Formality to digitise the management of commercial leases and contracts across...

23 October 2026

How Mobilier de France reduced the share of cheque payments from 80% to 50%

With an average basket of €3,500 and a payment journey that includes a financial deposit at the time of ordering, Mobilier de France shares with mind Retail its assessment of the rollout of...

15 October 2026

How Maison A.Constant built a unified customer database with n8n

Eager to bring together customer data and improve data accuracy, jewellery and watch retailer Maison A.Constant built its own Single Customer Repository (SCR) using n8n, an orchestration platform...

7 October 2026

Most viewed articles of the month on mind Retail

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AI agents: the KPIs that led L’Oréal to scale up across its warehouses

After testing 7 AI agents in its warehouses, L’Oréal is scaling up. Deployed to coordinate picking waves, manage replenishment and handle stocktaking, Manhattan’s agents have helped cut several...

20 October 2026

How Mobilier de France reduced the share of cheque payments from 80% to 50%

With an average basket of €3,500 and a payment journey that includes a financial deposit at the time of ordering, Mobilier de France shares with mind Retail its assessment of the rollout of...

15 October 2026

Julien Cailleau, Oney: “With 3 retailers, we are testing the use of Valiuz data to streamline financing approvals”

Against a backdrop of growing pressure on household budgets, the European CCD2 Directive coming into force and a new legal framework for assisted purchasing journeys, Oney is stepping up an...

29 October 2026

Danone turns to AI to personalise marketing campaigns and test advertising in ChatGPT

AI is being rolled out across some marketing activities, while others remain in a testing phase. If campaign automation and personalisation are among the most advanced applications, visibility in...

16 October 2026