Retail tech

On September 9, Swedish payment company Klarna, known for buy-now-pay-later (BNPL) solutions, raised US$1.37 billion in an initial public offering on the New York Stock Exchange (NYSE). This...

15 September 2025

Generative AI: according to MIT, 95% of projects do not deliver ROI

According to an MIT study conducted as part of the NANDA project, dedicated to the Internet of AI agents and published in mid-August, 95% of pilot projects carried out by companies and public...

8 September 2025

Solutys expands RFID scope and takes over Rayonnance and Nedap France

A week after the Buylo start-up's funding round, the RFID market has seen a second announcement. In a move towards consolidation, Solutys Group, a traceability solutions integrator, announced a...

8 September 2025

South Africa: Shoprite rolls out smart trolleys, designed in-house by the tech division

In 2 Checkers hypermarkets, the South African giant is testing a smart connected trolley technology developed by ShopriteX, the tech entity of the parent company. Trolleys are equipped with...

28 August 2025

[Mind Retail info] Ouidrop rolls out drive-through robotics at E.Leclerc and prepares for Series A

Mind Retail learned the French start-up, which specialises in robotics technology for grocery drive-throughs, has signed new deals with E.Leclerc supermarkets. The rapidly growing start-up, whose...

26 August 2025

Biometric payment: Handwave raises US$4.2 million and signs with Visa

In the wake of Amazon One, Latvian start-up Handwave aims to democratise biometric payment and authentication using the palm of the hand. The past weeks have seen major announcements by the...

21 August 2025

Online returns: Blue Yonder completes logistics suite with the acquisition of Optoro

Following in the footsteps of Best Buy, DHL and Picnic, Blue Yonder is responding to the rising challenge of online returns. As their operational, environmental and commercial impact increases...

20 August 2025

E-commerce: Graas AI raises $9 million to accelerate deployment of AI agents

On August 11, Graas AI, a Singapore-based start-up specialising in AI agents for e-commerce operations, raised $9 million in a pre-Series B round led by Tin Men Capital. Founded in 2022 with...

13 August 2025

With the acquisition of Mtrix, NielsenIQ strengthens supply chain visibility

On August 6, 2025, NielsenIQ (NIQ), a global consumer intelligence company, announced the acquisition of Mtrix, a Brazilian SaaS provider offering inventory and indirect supply chain visibility...

8 August 2025

Conversational agents: Contentsquare acquires Loris AI to strengthen platform

On July 30, French unicorn Contentsquare, a specialist in online user experience, announced a ninth acquisition with the purchase of Loris AI (amount undisclosed). This California-based start-up...

7 August 2025

After Ebay, Klarna is collaborating with the resale platform Poshmark

Faced with the rise of circular fashion in the USA, where the second-hand market is worth US$51.9 billion, and the Swedish fintech company's ambitions to offer services beyond payment methods...

5 August 2025

Augmodo raises US$37.5 million to transform employees into smart sensors

On July 10, 2025, US start-up Augmodo raised 37.5 million dollars in a Series A round led by TQ Ventures. Specialising in wearable technology for store employees, Augmodo’s badge uses...

5 August 2025

USA: With AI, Google Chrome summarises customer reviews directly on e-commerce sites

On July 28, Google announced a new feature in the desktop version of the Chrome browser in the US : summaries of online customer reviews generated automatically by artificial intelligence. From an...

1 August 2025

Brazil: The success of instant payment system PIX triggers US investigation into unfair competition

In mid-July, the US launched an investigation into PIX, an electronic payment system created by the Central Bank that replaced bank cards and cash. This solution threatens the business of Visa...

30 July 2025

Digital Product Passport: the regulatory weapon forcing the retail industry into a new era

With less than 6 months to go before the delegated Acts come into force, the Digital Product Passport crystallises a dual challenge: shifting from a linear model to a circular economy and enabling...

25 July 2025

[mind Retail Exclusive] Through integration into product sheets, e-commerce retailer Jurassien is transforming generative AI into a personal shopper

The children's furniture website Jurassien is testing AI to guide purchasing decisions, mind Retail learned. The feature, which appears in the product listing, allows users to ask what the LLM...

24 July 2025

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Julien Cailleau, Oney: “With 3 retailers, we are testing the use of Valiuz data to streamline financing approvals”

Against a backdrop of growing pressure on household budgets, the European CCD2 Directive coming into force and a new legal framework for assisted purchasing journeys, Oney is stepping up an...

29 October 2026

Advantail signs with Formality to streamline commercial lease management

Amid an ownership shake-up following its acquisition by Evoriel, shopping centre operator Advantail has signed with Formality to digitise the management of commercial leases and contracts across...

23 October 2026

How Mobilier de France reduced the share of cheque payments from 80% to 50%

With an average basket of €3,500 and a payment journey that includes a financial deposit at the time of ordering, Mobilier de France shares with mind Retail its assessment of the rollout of...

15 October 2026

How Maison A.Constant built a unified customer database with n8n

Eager to bring together customer data and improve data accuracy, jewellery and watch retailer Maison A.Constant built its own Single Customer Repository (SCR) using n8n, an orchestration platform...

7 October 2026

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AI agents: the KPIs that led L’Oréal to scale up across its warehouses

After testing 7 AI agents in its warehouses, L’Oréal is scaling up. Deployed to coordinate picking waves, manage replenishment and handle stocktaking, Manhattan’s agents have helped cut several...

20 October 2026

How Mobilier de France reduced the share of cheque payments from 80% to 50%

With an average basket of €3,500 and a payment journey that includes a financial deposit at the time of ordering, Mobilier de France shares with mind Retail its assessment of the rollout of...

15 October 2026

Julien Cailleau, Oney: “With 3 retailers, we are testing the use of Valiuz data to streamline financing approvals”

Against a backdrop of growing pressure on household budgets, the European CCD2 Directive coming into force and a new legal framework for assisted purchasing journeys, Oney is stepping up an...

29 October 2026

Danone turns to AI to personalise marketing campaigns and test advertising in ChatGPT

AI is being rolled out across some marketing activities, while others remain in a testing phase. If campaign automation and personalisation are among the most advanced applications, visibility in...

16 October 2026