E-commerce and marketplaces

On May 21, 2024, US fund Summit Partners (RELEX, Akeneo, Klaviyo, Optimove, Later and Mi9 Retail) announced a US$72 million investment in French OMS provider OneStock (100 clients including Yves...

31 May 2024

Mirakl launches 24-hour vendor onboarding with Mistral AI and OpenAI

On May 28, Mirakl (ARR of US$160 million in 2023, up by 20%) announced the beta launch of Catalog Transformer. The solution is based on Mirakl algorithms (Artificial Mirakl Intelligence) and LLM...

28 May 2024

E-commerce: LVMH and Alibaba combine cloud and AI technologies

On May 22, at Viva Technology, in Paris, LVMH and Alibaba announced a five-year technology partnership to optimise customer experiences and logistics (inventory management, distribution) of the...

24 May 2024

[mind Retail Exclusive] Lacoste signs with StrutFit to reduce online returns

On May 23, at Viva Technology in Paris, mind Retail learned of Lacoste‘s signing with New Zealand’s StrutFit in March 2024. StrutFit‘s tech solution, based on computer vision and...

24 May 2024

Despite escapades, Temu’s owner triples Q1 profit

On May 22, China’s Pinduoduo (founded in 2015), parent company of the controversial Temu, announced quarterly results. Sales rose 131% to €11 billion, while net profit (€3.57...

24 May 2024

Google, Meta: How Leroy Merlin boosts digital acquisition in South Africa

For the past 18 months, Leroy Merlin South Africa has been working with Impulse Analytics, a consultancy specialising in digital acquisition, to boost online presence and online sales. Vincent...

23 May 2024

[mind Retail Exclusive] OBI chooses VTEX to better equip franchisees in e-commerce

Mind Retail learned that Obi has changed OMS and e-commerce platform partner. This should enable Germany's second largest DIY retailer, which is conducting a shift towards franchising, to...

23 May 2024

USA: Why the Maurices label migrated POS to Oracle’s cloud solution

Putting omnichannel customers at the center, reducing infrastructure costs, facilitating the integration of CRM programs and promotions were priorities of the Maurices fashion retailer when it...

22 May 2024

17 consumer associations take Temu to task for non-compliance with the DSA

Six months after AliExpress was ordered by Brussels to clarify business practices, Temu (a subsidiary of PDD Holdings) is now accused of violating the DSA. On May 16, 17 European consumer...

16 May 2024

Wayfair bets on omnichannel with a first U.S. flagship

Despite an 8.4% decline of the U.S. furniture market in 2023, Wayfair‘s annual sales remained stable in the U.S. domestic market, growing by 0.2% to US$10.4 billion. The DNVB, whose market...

7 May 2024

[Case study] With Hanshow, Leroy Merlin cuts picking time by 17% for 2-hour pick-up

On February 28, at EuroCIS, Leroy Merlin and Hanshow received the Reta Awards 2024 for best in-store retail solution and best supplier respectively. mind Retail reports on the deployment of...

2 May 2024

[mind Retail Exclusive] With its app, Mondial Relay enhances locker capacity

To optimize maximum capacity of lockers, Mondial Relay (a subsidiary of Polish Group Inpost) relies on the app, launched in Poland and also in France in October 2022. “Downloading our app...

25 April 2024

Jean-Louis Borde, Gemo: “We are going to launch a rental service for our baby range”

Fashion retailer Gemo, part of the Eram group, adapted logistic tools to embrace a circularity journey for rental services. Jean-Louis Borde, Supply-Chain Director, explained adoption of the new...

15 April 2024

Fashion: U.S.A. second-hand clothing is struggling to make profits

In the U.S.A., second-hand marketplaces are not making profits. Clothing resale platform ThredUp (sales of US$322 million in 2023, up 12%) continues to post substantial losses (US$71.2 million in...

2 April 2024

Philippe Muhr, Intersport: “GenAI at the start of the chatbot funnel, helps us better assess consumer’s needs and boosts conversion”

At the 1-to-1 show in Monaco, Philippe Muhr, E-Commerce Director at Intersport, spoke exclusively to mind Retail about his transformation roadmap, and the results of the integration of GenAI into...

14 March 2024

Troubled Maisons du Monde relies on Google’s AI to keep e-commerce afloat

Maisons du Monde is unveiling a recovery plan, that focused on a new franchising model. Meanwhile, it is taking stock of how to use AI to improve performance, including digital acquisition...

13 March 2024

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Featured image of the article [mind Exclusive] After signing Fusalp and Ysé, Webyn relies on Gemini to boost the performance of e-commerce A/B testing

[mind Exclusive] After signing Fusalp and Ysé, Webyn relies on Gemini to boost the performance of e-commerce A/B testing

Awarded on October 13, 2025, in the category of the Customer Relationship Awards, the start-up specialising in e-commerce A/B testing continues to grow. For mind Retail, C.E.O. and Co-Founder...

23 October 2025

[mind Exclusive] Casino lost lawsuit against Mediaposte

According to information from mind Media, the Casino group failed to take legal action against the advertising print distribution specialist Mediaposte (a subsidiary of La Poste). The food...

21 October 2025

[mind Exclusive] Thanks to a conversational chatbot, La Grande Récré triples e-commerce conversion rates

While AI conversational chatbots have become widespread in e-commerce, La Grande Récré shared with mind Retail the results of the tool launched in summer 2025 with iAdvize: number of queries...

9 October 2025

[mind Exclusive] Prolong signs Mellow Yellow and expands into new verticals

A competitor of Save Your Wardrobe, the start-up Prolong, which focuses on returns, warranty, repair, and after-sales service, announced the signing of Mellow Yellow footwear retailer, a jewellery...

3 October 2025

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Lululemon, Ralph Lauren, Gap and Levi’s enter peak season with high stock levels

Faced with rising customs tariffs affecting US imports, several retailers have built up significant inventories. Over a year, the stocks of Gap, Levi’s, Lululemon, Ralph Lauren and Academy Sports...

27 October 2025

Faced with debt and declining sales, Fossil files for bankruptcy

Competition from Apple and Samsung in the smartwatch segment, collapsing sales, customs tariffs… Cornered with a debt of US$179 million, Fossil has filed several bankruptcy petitions in the U.S.A...

29 October 2025

AI search engines: how advertising is entering the conversation

While many retailers spend 80% of their acquisition budget on Google Shopping, monetisation tests are accelerating on ChatGPT, Perplexity, and Gemini. How much of the budget will they absorb...

23 October 2025

[mind Exclusive] After signing Fusalp and Ysé, Webyn relies on Gemini to boost the performance of e-commerce A/B testing

Awarded on October 13, 2025, in the category of the Customer Relationship Awards, the start-up specialising in e-commerce A/B testing continues to grow. For mind Retail, C.E.O. and Co-Founder...

23 October 2025

Verizon, Starbucks, DoorDash and Grubhub impacted by AWS outage

On October 20, 2025, the Amazon Web Services cloud (Amazon Q2 2025 revenue: 168 billion dollars, up by 13.3%) was down for several hours before returning to normal. Numerous websites and...

27 October 2025

Antoine Jouteau, Leboncoin : “We are launching our first warranty offer for multimedia products”

As Leboncoin prepares to celebrate a 20th anniversary in 2026, mind Retail interviewed Antoine Jouteau, the outgoing Chief Executive Officer. As Jacob Aqraou, Executive Chairman of the Board of...

13 October 2025