E-commerce and marketplaces

In the U.S.A., Primark (2022 turnover of €8.9 billion via 408 stores) opened a 17th American store on 20th April in the Walden Galleria mall in Buffalo (New York State). Covering 3,200 sq.m...

17 May 2023

Peter Pernot-Day, Shein: “With our production model, we have an unsold rate of 10%”

The Singaporean ultra-fast fashion retailer, which is due to be listed on the New York Stock Exchange, is estimated as the world’s third largest fashion retailer. While Shein is accused of forced...

16 May 2023

Leroy Merlin arrives in Senegal with Jumia

On March 22, Leroy Merlin signed an agreement with the pure player Jumia to launch into Senegal with 700 products. Since 2019, 1,500 products of the D.I.Y. chain are already distributed by Jumia...

9 May 2023

D.S.A.: Zalando added to platforms subject to stronger regulations

On Monday 25th April, the European Commission published a list of 19 online services, including 17 “very large online platforms (V.L.O.P.s)”, subject to legal obligations under the...

5 May 2023

China : Alibaba and JD.com spin-offs delight investors

On 30th March 2023, JD.com announced a spin-off of property and industrial units from the core business in order to list these on the Hong Kong Stock Exchange. In the listing documents filed on...

4 May 2023

[Amazon results] Focus on A.I. to revive AWS, a declining source of profitability in Q1

Whilst Amazon's e-commerce business is losing momentum (down by 0.1% year-on-year), the AWS cloud service is recording the slowest growth since 2015. To improve profitability, the tech giant is...

4 May 2023

Food retail: 6 charts to understand the financial health of the world’s Top 10 in 2022

Rising costs, inflation, purchasing power. After 2 years of crazy growth boosted by Covid-19, 2022 was a good one in terms of sales, but not profitability. For the 2023 edition of this exclusive...

20 April 2023

Decarbonisation, gaming, communities: the new levers of Chinese e-commerce in 2023

Last year, e-commerce played a crucial role in China, driven by Covid-19 zero policies, but the shopping experience has also been transformed. Mind Retail helps to identify the main innovations in...

29 March 2023

Why Carrefour is outsourcing non-food e-commerce to Rakuten

On 14 March, during the 1-to-1 conference in Monaco, Carrefour (2022 sales of €90.8 billion, up by 8.4% organic excluding petrol) announced the opening of a digital store on the Rakuten...

22 March 2023

Tech in-store: guided tour of the Decathlon Lab for South East Asia

mind Retail invites you, in video and photos, behind the scenes of the Decathlon Lab located in Kallang (Singapore). In this 5,000 sq.m store, the company has opted for a rational technological...

17 March 2023

With 19% of online sales, Target reinvests US$100 million in e-commerce logistics

The supermarket chain has announced that it is investing US$100 million in its e-commerce logistics to build six new order preparation centres by 2026. With this investment, Target is capitalising...

17 March 2023

[Amazon results] Online sales down and US$3bn losses in 2022… How does Amazon stay afloat?

As predicted by the 18,000 layoffs announced last month, Amazon's growth slowed in 2022. While turnover grew by 13% year-on-year, online sales continued to decline and the group's operating profit...

7 February 2023

The American version of Pinduoduo is the most downloaded app in the U.S.

Launched on September 1, 2022, Temu (owned by PDD Holdings, the parent company of Pinduoduo) was the most downloaded app in the USA in November, December and January. Up to the beginning of...

2 February 2023

E-commerce: What digital analytics strategy for 2023?

Nicolas Malo, Founder of Optimal Ways, looks back at the change that will affect e-commerce teams with the end of the Universal Analytics solution (Google Analytics v3) announced for July 2023...

9 January 2023

ManoMano launches a Black Friday for professional clients

The D.I.Y. marketplace ManoMano launched Prodays, a promotional event for professional customers to run from 22nd to 28th November, 2022.

25 November 2022

Confidential. Carrefour hypermarket offer soon available on Uber Eats

After having successfully regained market share and customers for physical stores, Carrefour is investing with Uber Eats to rebuild e-commerce.

17 November 2022

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Refurbished smartphones: why Largo relies on Speeral automation

The start-up founded by the duo behind Teester and Skeepers is accelerating automation of second-hand product flows. The strategy is to use AI to direct products to high-traffic marketplaces such...

9 December 2025

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

Already in POC, Dialog’s conversational agent shows up in the search bar

Buoyed by a €3.8 million seed round closed in mid‑November 2025, French start‑up Dialog, specialised in AI‑based conversational e‑commerce, is accelerating. Initially placed on product pages, this...

4 December 2025

E‑commerce: How Hive customises free‑delivery thresholds using customer data

With 500 e‑merchant clients, including Embryolisse, Hindbag, Airup, Hygée or Jacks Beauty Line, German logistics provider Hive is capitalising on data to raise e‑commerce conversion via a finely...

2 December 2025

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Online Advertising: Leroy Merlin and Auchan at the heart of a political controversy

Since November 17, Leroy Merlin has faced controversy after a report from Sleeping Giants, an activist group against online hate speech. The organisation alerted the Adeo group retailer (GMV 2024...

21 November 2025

How Maison 123 generated €420,000 on WhatsApp in 5 months

Riding on a reduction in Meta’s commercial policy, Wax start‑up specialised in WhatsApp engagement, is gaining ground, capitalising on messaging as a customer acquisition and retention channel in...

3 December 2025

Laurent Hugou (Les Mousquetaires): “With Diebold’s camera system, shrinkage at self-check-out is reduced by a third”

Shift towards an omnichannel payment service provider, roll-out of mobile payment and Diebold’s computer vision solution for self-checkout, impact of one-click payment on online sales, adoption of...

11 December 2025

Retail media: Marionnaud bets on print with Figaro to boost drive-to-store

According to our sources, Marionnaud’s beauty retailer will expand an advertising unit into 3 new countries in 2026 and is launching another retail media lever in the French key market. The goal...

26 November 2025

Carmila join forces with Unlimitail and JCDecaux to equip 252 malls

On December 9, Carrefour and Carmila signed a partnership with Unlimitail and JCDecaux to create a retail media network combining indoor DOOH and outdoor OOH across their sites in France and...

12 December 2025

Walmart parts ways with C.E.O. after 9-month revenue up by 4.4%

On November 14, the world’s largest retailer, Walmart (revenue 2024: US$681 billion, up by 5.6% at constant rates), announced the departure of C.E.O., Doug McMillon. In office since...

21 November 2025