E-commerce and marketplaces
[Amazon results] In Q3 2023, Amazon more than tripled net margin on the back of a savings plan and a return to fundamentals
After a post-Covid-19 pandemic slowdown, Amazon's net margin more than tripled in Q3 2023. Over the 9 months of the year, growth was driven by the digital marketplace, AWS and advertising - three...
- Retail
- Retailer and e-commerce
- Analysis
30 October 2023
Zalando: Returns drop by 10% thanks to sizing recommendations
With 30% returns due to incorrect fitting, Zalando is banking on AI to optimise sizing recommendations and enhance an online consumer journey.
- Retail
- Retailer and e-commerce
- News
20 October 2023
China’s Temu (Pinduoduo) accused of espionage
According to the American research company Grizzly Research, Temu, a subsidiary of PDD Holdings (capitalisation: US$130 billion), contains spyware. “It has all the characteristics of the...
4 October 2023
Cdiscount: +30% conversion thanks to GPT-4
Since July 2023, Cdiscount (80 million products) has been exploring the industrial use of generative AI, particularly for product categorisation. “When a seller creates a product sheet, we...
2 October 2023
TikTok: Indonesia is about to ban commerce on social networks
Indonesia, the most populated country in South-East Asia (270 million inhabitants), is taking action to limit the risk of the major social networks, such as TikTok, becoming a monopoly. At a...
27 September 2023
[info mind Retail] A third of Shein’s suppliers will not be audited in 2023
With the results of the French DGCCRF investigation expected this Autumn, and the U.S. SEC continuing a survey regarding allegations of forced labor, Shein provided an update on its industrial...
26 September 2023
Generative AI: Amazon to invest up to US$4 billion in Anthropic
The digital cloud giants are not slowing investments in generative AI, which needs massive computing power to function properly. Following Google and a US$300 million investment in Anthropic in...
26 September 2023
Fashion: Why omnichannel players are gaining in profitability and e-commerce is suffering, in 6 charts
Mind Retail analysed the financial results of the 12 largest fashion retailers between 2019 and 2022, to understand performance in terms of sales and profitability. As a result of the multiple...
- Retail
- Retailer and e-commerce
- Data
25 September 2023
South Africa: Walmart strengthens the team to support digital growth
U.S. giant Walmart is reorganizing the South African business by recruiting Jonathan Collins as Chief Financial Officer, with the aim of boosting online sales.
15 September 2023
TikTok Shop could lose at least US$500 million in the USA in 2023
TikTok Shop, the social network’s e-commerce solution, could lose more than US$500 million in the U.S.A. in 2023, according to an article by The Information published on August 23rd. The...
1 September 2023
Uber posts an operating margin for the first time
In Q2 to June 2023, the profitability of DoorDash and Uber Technologies improved, driven by stronger consumer demand for fast deliveries. DoorDash managed to limit losses in the U.S.A. and Uber...
- Retail
- Retailer and e-commerce
- News
9 August 2023
[Amazon results] Operating margin doubled, driven by e-commerce and the marketplace in Q2 2023
On August 3, 2023, Amazon published results for Q2, showing a return to growth in the e-commerce business. Sales totaled US$134.4 billion vs $121.2 billion a year earlier. This is a 11% growth at...
- Retail
- Retailer and e-commerce
- Data
9 August 2023
India: Walmart reinvests US$1.4 billion in Flipkart
After scaling back operations in the U.K., Brazil and Japan, Walmart is strengthening control over Indian online retailer Flipkart. On July 30, 2023, the firm invested US$1.4 billion, buying the...
4 August 2023
USA : TikTok adds an e-commerce site to compete with Shein and Temu
TikTok (1.17 billion users by June 2023) is opening an e-commerce business in the U.S.A. Ranging from clothing to electronic equipment, the “Made in China” offer is available directly...
3 August 2023
Decathlon slashes private labels to boost performance
Faced with a slowdown in sales and concentration in the sector, Decathlon (turnover of €15.4 billion in 2022, up 12% including 16.8% online) is pulling out the heavy artillery. In mid-July...
- Retail
- Retailer and e-commerce
- News
3 August 2023
DSA: After Zalando, Amazon tries to escape Brussels’ constraints
After Zalando, it is now the turn of Amazon (2022 sales: US$514 billion) to claim the firm has been “unfairly targeted” by the E.U. and the rules laid down to prevent systemic risks...
- Retail
- Retailer and e-commerce
- News
2 August 2023
Our mind news
Against a backdrop of growing pressure on household budgets, the European CCD2 Directive coming into force and a new legal framework for assisted purchasing journeys, Oney is stepping up an...
- Retail
- mind Exclusive
- Retail tech
29 October 2026
Amid an ownership shake-up following its acquisition by Evoriel, shopping centre operator Advantail has signed with Formality to digitise the management of commercial leases and contracts across...
23 October 2026
With an average basket of €3,500 and a payment journey that includes a financial deposit at the time of ordering, Mobilier de France shares with mind Retail its assessment of the rollout of...
- Retail
- mind Exclusive
- Retail tech
15 October 2026
Eager to bring together customer data and improve data accuracy, jewellery and watch retailer Maison A.Constant built its own Single Customer Repository (SCR) using n8n, an orchestration platform...
7 October 2026
Most viewed articles of the month on mind Retail
What readers clicked on the most last month.
What readers clicked on the most last month.
1
Eric Meulien, Al Futtaim: “The next step in our roadmap is to replace the in-store POS system”
Operating in 18 countries and managing brands such as Ikea, Zara and Marks & Spencer, Emirati group Al-Futtaim (2025 revenue: US$9.7 billion, up by 6%) has a unique vantage point from which to...
- Retail
- Retailer and e-commerce
- Analysis
12 October 2026
2
Marketplaces: How Orange and Virgin Australia reinvent their value creation models
Looking to turn their audience into a commercial platform without having to carry the risk of holding stock, new verticals are entering the marketplace space, with new models designed to enhance...
- Retail
- Retailer and e-commerce
- News
8 October 2026
3
How Maison A.Constant built a unified customer database with n8n
Eager to bring together customer data and improve data accuracy, jewellery and watch retailer Maison A.Constant built its own Single Customer Repository (SCR) using n8n, an orchestration platform...
7 October 2026
4
Cashback: Younited secures an exclusive contract with Bouygues Telecom
Following Orange and the launch of a marketplace, Bouygues Telecom is strengthening a customer loyalty strategy by focusing on purchasing power with a new cashback offer. For French fintech...
- Retail
- Retailer and e-commerce
- News
16 October 2026