Retailer and e-commerce

According to DSA data consulted by mind Retail, Shein revved up engines in key EU markets in the first half of 2025, with monthly active users up 14%. This is a notable rebound after 6 sluggish...

5 September 2025

After a poor second quarter, Target is reshuffling the deck: new C.E.O., new priorities to get back on track

The U.S. grocery retailer Target is embarking on a strategic shift after a difficult first semester. With 19.6% of online sales and three-quarters from non-food products, the US's third-largest...

27 August 2025

[Mind Retail info] Ouidrop rolls out drive-through robotics at E.Leclerc and prepares for Series A

Mind Retail learned the French start-up, which specialises in robotics technology for grocery drive-throughs, has signed new deals with E.Leclerc supermarkets. The rapidly growing start-up, whose...

26 August 2025

Danish grocer Salling accelerates VC investments, following in the footsteps of Vinted

Eager to better source retail innovation and accelerate time to market, Danish grocer Salling (2024 turnover: €9.7 billion, up by 2.7%) launched a new fund. Named Salling Seeds and headed by...

21 August 2025

E-commerce: Graas AI raises $9 million to accelerate deployment of AI agents

On August 11, Graas AI, a Singapore-based start-up specialising in AI agents for e-commerce operations, raised $9 million in a pre-Series B round led by Tin Men Capital. Founded in 2022 with...

13 August 2025

Customer service: With AI, Saks reduces calls requiring humans by 20%

On August 8, Saks officially launched Sophie, an AI-powered voice and text assistant designed with the U.S. conversational platform NLX and AWS. Since April, customers can ask the AI agent about...

13 August 2025

After Jennyfer and Boardriders Europe, Beaumanoir takes over Naf Naf

On August 7, 2025, the commercial court approved Beaumanoir‘s takeover bid for Naf Naf (amount undisclosed). At the helm of Caroll, Bonobo, Cache Cache and Beaumanoir (GMV 2024: €3...

8 August 2025

After France, Italy fines Shein €1 million

On August 4, the Italian Competition Authority fined Infinite Styles Services, a subsidiary and manager of Shein‘s websites in Europe, 1 million euros for misleading environmental claims...

5 August 2025

After Ebay, Klarna is collaborating with the resale platform Poshmark

Faced with the rise of circular fashion in the USA, where the second-hand market is worth US$51.9 billion, and the Swedish fintech company's ambitions to offer services beyond payment methods...

5 August 2025

[Amazon results] Between accelerated growth and massive investment in Q2, Amazon seeks balance

On July 31, Amazon published quarterly results in line with Wall Street expectations, with revenue up 13.3% and net profitability up 35%. Looking for early signs of a return on spending, and...

5 August 2025

Jean-Yves Gras, Colissimo: “By October 2025, we will offer photos of packages in mailboxes or at home upon delivery”

In an e-commerce market that is growing in volume but disrupted by the pull of out-of-home consumption, Colissimo is adopting innovative AI digital twin and package tracking technologies. The goal...

4 August 2025

[E-commerce Barometer 2025] France, United Kingdom, Germany… traditional markets return to 2021 peak

In 2024, online product sales doubled (up by 5.4%) in the 6 main Western European markets of the U.K., Germany, France, Italy, the Netherlands, and Switzerland, driven by lower inflation and...

4 August 2025

With the acquisition of Ceconomy, China’s JD.com enters the European e-commerce market

On July 30, China’s leading e-commerce company JD.com announced the acquisition of German electronics specialist Ceconomy (1,030 MediaMarkt and Saturn stores, 50,000 employees). The...

1 August 2025

Delipop bankruptcy: a warning for urban logistics start-ups?

Dissolved on July 30 by the Paris Commercial Court, the start-up Delipop, which pooled pedestrian drive-through pickups for several food retailers such as Carrefour and Intermarché via automated...

1 August 2025

India: Walmart subsidiary Myntra sued for tax fraud

In India, on July 23, the Directorate of Enforcement (ED) filed a complaint against Walmart subsidiary Myntra (2024 market cap: 600 million dollars, up by 15%). The charge alleges a violation of...

31 July 2025

[mind Retail Exclusive] Through integration into product sheets, e-commerce retailer Jurassien is transforming generative AI into a personal shopper

The children's furniture website Jurassien is testing AI to guide purchasing decisions, mind Retail learned. The feature, which appears in the product listing, allows users to ask what the LLM...

24 July 2025

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Aroma-Zone and Najar reveal the behind-the-scenes of a strategic partnership

As the adoption of AI results in increasing cost volatility for companies, mind Retail spoke in Monaco with Christelle Glaszer, Manager of Indirect Purchases at Aroma-Zone natural beauty retailer...

13 March 2026

After-sales service: Prolong aims to become the OS of repair and adds 3 luxury brands

Signing of three high-end clients, launch of a maintenance passport, imminent Seed funding round and cloud migration project in China… At a 1-to-1 conference in Monaco, the Founder of Prolong...

12 March 2026

Regulatory: With 200,000 Digital Product Passports issued, Darty scales up

While the European Commission is set to vote on delegated acts to specify requirements for home appliances, Darty is accelerating a Digital Product Passport (DPP) push by integrating new products...

11 March 2026

Electronic labels: Hanshow accelerates breakthrough and signs with a leading British retailer

While the leader in electronic labels, Vusion exceeded €1.47 billion in revenue in 2025, rival Hanshow is stepping up a global offensive, winning a strategic account in the U.K. and a new POC for...

27 February 2026

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Electronic labels: Hanshow accelerates breakthrough and signs with a leading British retailer

27 February 2026

Conflicts in the Middle East: what impact on the supply chain and European retail?

With US and Israeli strikes on Iran triggering a major crisis on February 28, 2026, retailers already have to face the closure of strategic trade routes, rising freight costs and import...

5 March 2026

Regulatory: With 200,000 Digital Product Passports issued, Darty scales up

While the European Commission is set to vote on delegated acts to specify requirements for home appliances, Darty is accelerating a Digital Product Passport (DPP) push by integrating new products...

11 March 2026

Following a complaint from the FTC, Walmart agrees to pay US$100 million to Spark delivery drivers

On February 26, 2026, Walmart (2025 revenue: US$713.2 billion, up by 5.1% at constant rates) agreed to pay US$100 million in response to allegations of misleading compensation to delivery drivers...

4 March 2026

Agentic commerce : After Stripe, Mirakl partners with JPMorgan Payments

On March 10, 2026, Mirakl and JPMorgan Payments (JPMP) unveiled a partnership to deploy agentic commerce by combining the Mirakl Nexus agentic orchestration platform with the U.S. bank’s...

16 March 2026

Online authentification : Prelude expands a “message free” solution globally

A competitor to Twilio, Vonage and Plivo, the French startup Prelude, which has 75 retail clients, is actively deploying Prelude Zero, an authentication method that requires no message delivery...

13 March 2026