Retailer and e-commerce

In India, men’s label Snitch (2024 sales: US$29.4 million, up 128% in a year, net margin ratio of 1.8% via 60 stores) raised US$40 million in Series B funding on May 27 (investors: 360 ONE...

5 June 2025

[Shoptalk] At Tesco, the ship-from-store model is reaching limits at 30% of online sales per store

On June 2, 2025, at the Shoptalk conference in Barcelona, which mind Retail attended, Oliver Vogt (Tesco) reviewed the implementation of logistics hubs dedicated to e-commerce fulfillment in...

5 June 2025

[mind Retail Day] Data strategy and advertising revenue: Fitness Park’s new trajectory

During the mind Retail Day, the Fitness Park gym chain (350 gyms in Europe) took stock of their advertising monetization strategy. Here are the key figures.

4 June 2025

[mind Retail Day] Sephora, Primark, Tara Jarmon and Zapa: maintaining CSR despite regulatory uncertainty

The current regulatory relaxation, coupled with economic tensions, could raise questions about the relevance of CSR strategies for retailers. At mind Retail Day however, Matthieu Riché (Sephora)...

30 May 2025

[mind Retail Day] Marketplace scaling: growth drivers according to Castorama, Fnac-Darty and La Redoute

For Séverine Geoffroy (Castorama), Emilie Arnaud (Fnac-Darty), Pauline Tolila (Younited) and Edouard Roussel (La Redoute), the marketplace offers a structuring growth lever with an array of...

28 May 2025

EU adopts environmental labelling for B2B, France pushes for a consumer-facing version

While Brussels has just approved the methodological framework for eco-score in the fashion industry, France is taking the lead with a more ambitious version directly aimed at consumers. Already in...

23 May 2025

[mind Retail exclusive] How second-hand goods are set to grow at Tara Jarmon and Zapa

Behind the scenes at the mind Retail Day conference in Paris on May 21, Laura Marquant, Managing Director of Tara Jarmon and Zapa, exclusively unveiled her circular roadmap. Accelerating...

23 May 2025

Shein audience: a deceptive stability in a two-speed Europe

According to the latest audience report, Shein has managed to stabilise the active user base in Europe over the last 6 months. Driven by the marketplace, 4 countries account for 65% of monthly...

22 May 2025

[mind Retail Day] La Redoute announces the opening of a marketplace in Belgium in 2026

At mind Retail Day’s event, Edouard Roussel, Director of Partnerships for La Redoute, announced the launch of a Belgian marketplace. He also detailed the French marketplace's growth levers. We...

22 May 2025

Dick’s acquires Foot Locker for US$2.4 billion

After JD Sports and Courir in November 2024, a consolidation trend continues. On May 15, Dick’s (sales 2024: US$13.4 billion, up by 3.5% year-on-year, net margin ratio 8.7%) announced the...

22 May 2025

Qashflo, the financing solution dedicated to marketplaces sellers, ceases operations

Qashflo, an accelerated payment solution for 3P sellers on European marketplaces, is closing. Despite a positive recovery, the company has not secured sufficient shareholder equity to ensure the...

20 May 2025

SAP joins Amazon, Walmart and Salesforce in scaling back its diversity programme

Following Donald Trump's executive order to abolish diversity policies, SAP, the German business management software leader, has announced that it is scrapping its target of 40% women in its...

16 May 2025

B2B: Albertsons launches e-commerce platform for trade professionals

As merger plans with Kroger, the U.S.’s third-largest food retailer, fell through, Albertsons (2024 revenue: US$80 billion, up by 2% year-on-year) announced on May 6 an e-commerce platform...

16 May 2025

Paolo de Cesare takes over as Chairman of Grandi Stazioni

Paolo de Cesare was appointed Non-Executive Chairman of Grandi Stazioni at the end of April 2025. Former Chairman and C.E.O. of Printemps Group (2007–2020) and then C.E.O. of luxury...

15 May 2025

China : amid slowing beauty sales, SaSa slashes offline stores

On April 15, Chinese beauty retailer SaSa (revenue of US$560 million in the last fiscal year to March 2024, net margin ratio of 5% through 183 stores) published results for the quarter to March...

14 May 2025

To capture the potential of Indian beauty, Chanel seals a key partnership with Nykaa

In India, the premium beauty market is whetting appetites. Under the leadership of Chanel’s CDO, Renaud Batteux, the luxury group (sales of US$19.7 billion in 2023 up 16%, net margin ratio...

13 May 2025

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Refurbished smartphones: why Largo relies on Speeral automation

The start-up founded by the duo behind Teester and Skeepers is accelerating automation of second-hand product flows. The strategy is to use AI to direct products to high-traffic marketplaces such...

9 December 2025

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

Already in POC, Dialog’s conversational agent shows up in the search bar

Buoyed by a €3.8 million seed round closed in mid‑November 2025, French start‑up Dialog, specialised in AI‑based conversational e‑commerce, is accelerating. Initially placed on product pages, this...

4 December 2025

E‑commerce: How Hive customises free‑delivery thresholds using customer data

With 500 e‑merchant clients, including Embryolisse, Hindbag, Airup, Hygée or Jacks Beauty Line, German logistics provider Hive is capitalising on data to raise e‑commerce conversion via a finely...

2 December 2025

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How Maison 123 generated €420,000 on WhatsApp in 5 months

Riding on a reduction in Meta’s commercial policy, Wax start‑up specialised in WhatsApp engagement, is gaining ground, capitalising on messaging as a customer acquisition and retention channel in...

3 December 2025

Laurent Hugou (Les Mousquetaires): “With Diebold’s camera system, shrinkage at self-check-out is reduced by a third”

Shift towards an omnichannel payment service provider, roll-out of mobile payment and Diebold’s computer vision solution for self-checkout, impact of one-click payment on online sales, adoption of...

11 December 2025

Retail media: Marionnaud bets on print with Figaro to boost drive-to-store

According to our sources, Marionnaud’s beauty retailer will expand an advertising unit into 3 new countries in 2026 and is launching another retail media lever in the French key market. The goal...

26 November 2025

Carmila join forces with Unlimitail and JCDecaux to equip 252 malls

On December 9, Carrefour and Carmila signed a partnership with Unlimitail and JCDecaux to create a retail media network combining indoor DOOH and outdoor OOH across their sites in France and...

12 December 2025

Deborah Van Dessel (Lagardère Travel Retail): “We are testing AI tools and prompts for store layout”

Between global governance, local ambassador clubs and deployments at scale, Lagardère Travel Retail identified major operational gains thanks to AI, while other use cases reveal the current limits...

25 November 2025

Coupang’s C.E.O. resigns after data leak of 33.7 million customers

On December 10, Park Dae-Jun, CEO of South Korean e-commerce retailer Coupang (2024 revenue: US$31.5 billion up by 29%) resigned. The cause was a security breach that exposed the personal...

12 December 2025