Analysis

Launched in late 2022 as part of the French AGEC law and extended in May 2024, the repair bonus is gaining ground in the furniture sector, mind Retail learned. Ecomaison has announced an imminent...

18 November 2024

EU : Focus on the main regulatory changes for e-commerce in 2025

Standards for large platforms, green claims, right to repair... After DSA and DMA, what are the next regulatory developments for e-commerce in Europe? mind Retail interviewed Juliette Beaulaton...

15 November 2024

[mind Retail Exclusive] Schmidt invents a new range of kitchens using 30% less materials

On November 6, the Schmidt Group (sales 2023: €668 million via 900 stores under the Schmidt, Cuisinella and ID Pro brands) unveiled a new collection of kitchens, central islands, bookcases...

13 November 2024

Retail media : E.Leclerc launches non-food Search with Criteo

To capitalise on customer data and retail media opportunity, grocery retailer E.Leclerc is continuing a collaboration with Criteo. In the run-up to the holiday season, it launched a sponsored...

12 November 2024

[Amazon results] Amazon doubles net margin in 9 months to September and announces record CAPEX for 2024

In Q3 2024, Amazon's sales and profitability exceeded analysts' expectations. The group has managed to maintain the online business and accelerated the strongest P&L contributors, in order to...

7 November 2024

Véronique Discours-Buhot (French Franchise Federation): “We expect a slowdown in franchise openings for 2024”

After a 9% increase in franchised stores last year, the General Delegate of the FFF is anticipating a slowdown in new franchise openings in France in 2024. While BPCE, the leading bank for...

5 November 2024

[mind Retail Exclusive] Kiabi deploys CrushOn Connect second-hand solution in 70 stores

When availability of second-hand products is a growing challenge for retailers, Kiabi signed up with technology publisher CrushOn, mind Retail has learned. The aim is to streamline the sourcing of...

30 October 2024

Auchan Retail to sell Russian stores to Gazprombank

Auchan Retail is in the process of withdrawing from Russia, with the sale of all 232 stores, according to La Lettre. While the company announced that it will remain in Ukraine, it is considering...

30 October 2024

[mind Retail Exclusive] 9 months after the launch of customer calls, Etam’s sales conversion jumped between 4 and 7 points

In France, Etam underwear retailer (2023 sales of €480 million, down by 94% in one year, via 860 stores in 57 countries) launched a new initiative at its 317 French stores. Sales staff...

29 October 2024

[Regulatory] Indonesia, South Africa and Chile join the U.S. in an attempt to curb Shein and Temu

As the European Commission opened formal proceedings against Temu on October 31, global governments are mobilising to defend local economies against Shein, AliExpress and others. While the U.S. is...

25 October 2024

Didier Veloso, GS1: “At Decathlon and L’Oréal, the usages’ growth of QR code scanning is very encouraging”

As traditional barcode is reaching its limits, QR codes are proliferating on home-electrical, fashion and food products. Didier Veloso, Executive President of GS1 France, and Diana de Bernardy...

18 October 2024

Chatbot: between Castorama and ManoMano, the transformation capacity of GenAI can be doubled

Deployed over the past year on DIY websites and marketplaces, the integration of generative AI within chatbots has improved efficiency in pre-sales. Here's a look at the results from Kingfisher...

17 October 2024

Norauto teams up with Klaro to boost staff purchasing power

Since June 2024, Norauto's HR department has been offering all 7,000 French staff use of Klaro, a start-up simplifying access to welfare benefits and local assistance. Staff using the app are now...

11 October 2024

Cécile Margnac, Snowflake: “Data clean room can add great value to retail promotional efficiency”

Need help with a strategic issue? mind Research helps you tackle strategic and operational challenges in digital and business model evolution, delivering quick insights to guide your decisions and...

10 October 2024

Omnichannel, video, photo: online and in-store, customer reviews are re-inventing themselves

As e-commerce returns to growth, online retailers need to optimise customer reviews to stay ahead of the game. We look at the strategies of Amazon, Shein, Temu, Fnac Darty, Decathlon, Picard...

8 October 2024

[mind Retail Exclusive] How Custplace’s AI automates the collection of customer reviews for Darty, Optical Centre and KparK

On October 1, 2024, Custplace, the SaaS platform managing customer and employee reviews, announced the beta test launch of “Inbox IA”. This solution enables customer reviews to be...

1 October 2024

1…4 567 8…11

Our other services

Research

Conducting customized studies: benchmarks, overviews, personalized newsletters, white label content.

Training courses

Our training courses & masterclasses: short formats for management, executive coaching, and skills development for junior profiles.

Events

Our networking activities: half-day conferences dedicated to industry issues and open to the entire ecosystem.

Our mind news

See all

Refurbished smartphones: why Largo relies on Speeral automation

The start-up founded by the duo behind Teester and Skeepers is accelerating automation of second-hand product flows. The strategy is to use AI to direct products to high-traffic marketplaces such...

9 December 2025

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

Already in POC, Dialog’s conversational agent shows up in the search bar

Buoyed by a €3.8 million seed round closed in mid‑November 2025, French start‑up Dialog, specialised in AI‑based conversational e‑commerce, is accelerating. Initially placed on product pages, this...

4 December 2025

E‑commerce: How Hive customises free‑delivery thresholds using customer data

With 500 e‑merchant clients, including Embryolisse, Hindbag, Airup, Hygée or Jacks Beauty Line, German logistics provider Hive is capitalising on data to raise e‑commerce conversion via a finely...

2 December 2025

Most viewed articles of the month on mind Retail

What readers clicked on the most last month.

In the category

What readers clicked on the most last month.

Carmila join forces with Unlimitail and JCDecaux to equip 252 malls

On December 9, Carrefour and Carmila signed a partnership with Unlimitail and JCDecaux to create a retail media network combining indoor DOOH and outdoor OOH across their sites in France and...

12 December 2025

Italian Golden Goose set for Chinese ownership

A year after the French children’s clothing brand Bonpoint was acquired by Chinese group Youngor, Italian luxury brand Golden Goose is next. British fund Permira (already owner of Hugo...

9 December 2025