Analysis

In-store operational teams will be able to manage retail media campaigns That’s the promise of the partnership announced on September 18, 2024, between omnichannel retail media specialist...

26 September 2024

[case study] With Smartway’s AI, Auchan Retail targets a food breakage rate of 0.75%

At Paris Retail Week, and while Smartway has just received €1.4 million in funding as part of the i-Nov innovation competition under Plan France 2030, Martine Demaret, Program Manager Officer at...

23 September 2024

[mind Retail Exclusive] Veesual signs up Lululemon and Adore Me

According to our information, start-up Veesual added Lululemon and Adore Me to its portfolio. These companies will be testing the AI-powered virtual fitting solution.

19 September 2024

Pierre Chassigneux, b.connect: ‘Around 20% of e-commerce baskets are abandoned due to authentication issues’

Recruiting major e-retailers in France, defining the right business model, opening up to other banking partners... The b.connect authentication solution, supported by 5 French banks, is due to be...

18 September 2024

[mind Retail Exclusive] Buoyed by the success of Daumesnil, a 2nd Ikea design studio is announced in Paris

At the inauguration of a first Ikea store in Paris within its own shopping centre, C.E.O. Jesper Brodin confirmed his retail and CSR priorities for 2025. With more than 10,000 appointments per...

16 September 2024

[mind Retail Exclusive] Darty signs up with Custplace for long-term customer reviews

Three and a half months after launching "long-term reviews" in partnership with Custplace, Fnac Darty is taking stock. The initiative enabled Darty home electrical retailer to collect an average...

12 September 2024

Despite stable inflation, European retail has not recovered in the 1st half of the year

In the Eurozone, the HICP (Harmonised Index of Consumer Prices) rose by 2.5% in June 2024 (annual change), a level that has been broadly stable since January. In the food sector in particular...

3 September 2024

In one year, 50% of UK TikTok users have bought on TikTok Shop

In both the UK and the USA, TikTok Shop is gaining market share in the fashion and beauty categories. In the first half of 2024, the TikTok e-commerce service became the 10th-largest e-tailer in...

29 August 2024

[mind Retail Exclusive] Blissim transfers thousands of customer reviews to the Sephora website

Since June 1, 2024, subscription beauty box specialist Blissim (1.2 million customers in France, 2023 turnover of around €50 million) has been capitalising on customer reviews. Previously...

28 August 2024

How Enhancy, with a model of automation and AI, wants to industrialise the second-hand sector

Optical Character Recognition, automated photo retouching and pricing... Enhancy, a SaaS company specialising in optimising the online resale of 2nd hand products (household appliances and...

27 August 2024

[Amazon Results] Despite solid profitability in Q2, Amazon’s higher investments and U.S.A. pre-election worries unsettle financial markets

Despite fierce competition from Temu and Shein, Amazon reported a solid margin in Q2, driven by the acceleration of AWS and the digital marketplace. Whereas staff lay-off plans have been put on...

2 August 2024

Inflation, retail sales, unemployment: 7 charts to understand the health of retail in Europe and the U.S.A. in H1 2024

mind Retail presents a review of macro-economic indicators for the 1st half of 2024. At the end of June 2024, what was the level of inflation in Europe, the U.S.A. and China? How is it impacting...

27 July 2024

[mind Retail Exclusive] E.Leclerc invests about €200,000 in a first automated pick-up point

We announced it in December 2023. It is now a reality. On 8 July 2024, E.Leclerc (23.5% market share in 2023 and 24.3% at the end of June 2024) inaugurated its first automated pedestrian...

19 July 2024

Margot Pouliquen, Nature & Découvertes: “In 6 months, the marketplace has grown from 36% to 42% of our digital turnover”

A subsidiary of the Darty group since 2019, Nature & Découvertes explained to mind Retail the three scale up projects for a marketplace operated by Mirakl. These are omnicanality between 3P...

18 July 2024

JouéClub bets on the 2024 Olympics to boost growth

In the toy sector, even though the 4th quarter accounts for more than 50% of sales, the Olympic Games are a highlight of 2024. JouéClub spokesman Franck Mathais reviews this pivotal moment.

12 July 2024

[mind Retail Exclusive] Columbus to launch a supermarket offer in Canada in Costco and Metro

With sales of €113 million in 2023, i.e., 74% of parent company Wagram Food Service revenue, French coffee shop retailer Colombus&Co is continuing a shift into supermarkets...

5 July 2024

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Refurbished smartphones: why Largo relies on Speeral automation

The start-up founded by the duo behind Teester and Skeepers is accelerating automation of second-hand product flows. The strategy is to use AI to direct products to high-traffic marketplaces such...

9 December 2025

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

Already in POC, Dialog’s conversational agent shows up in the search bar

Buoyed by a €3.8 million seed round closed in mid‑November 2025, French start‑up Dialog, specialised in AI‑based conversational e‑commerce, is accelerating. Initially placed on product pages, this...

4 December 2025

E‑commerce: How Hive customises free‑delivery thresholds using customer data

With 500 e‑merchant clients, including Embryolisse, Hindbag, Airup, Hygée or Jacks Beauty Line, German logistics provider Hive is capitalising on data to raise e‑commerce conversion via a finely...

2 December 2025

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Online Advertising: Leroy Merlin and Auchan at the heart of a political controversy

Since November 17, Leroy Merlin has faced controversy after a report from Sleeping Giants, an activist group against online hate speech. The organisation alerted the Adeo group retailer (GMV 2024...

21 November 2025

How Maison 123 generated €420,000 on WhatsApp in 5 months

Riding on a reduction in Meta’s commercial policy, Wax start‑up specialised in WhatsApp engagement, is gaining ground, capitalising on messaging as a customer acquisition and retention channel in...

3 December 2025

Laurent Hugou (Les Mousquetaires): “With Diebold’s camera system, shrinkage at self-check-out is reduced by a third”

Shift towards an omnichannel payment service provider, roll-out of mobile payment and Diebold’s computer vision solution for self-checkout, impact of one-click payment on online sales, adoption of...

11 December 2025

Retail media: Marionnaud bets on print with Figaro to boost drive-to-store

According to our sources, Marionnaud’s beauty retailer will expand an advertising unit into 3 new countries in 2026 and is launching another retail media lever in the French key market. The goal...

26 November 2025

Carmila join forces with Unlimitail and JCDecaux to equip 252 malls

On December 9, Carrefour and Carmila signed a partnership with Unlimitail and JCDecaux to create a retail media network combining indoor DOOH and outdoor OOH across their sites in France and...

12 December 2025

Walmart parts ways with C.E.O. after 9-month revenue up by 4.4%

On November 14, the world’s largest retailer, Walmart (revenue 2024: US$681 billion, up by 5.6% at constant rates), announced the departure of C.E.O., Doug McMillon. In office since...

21 November 2025