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Significantly, the luxury house Gucci (part of Kering and turnover of €13.4 billion in 2019) has partnered with TheRealReal, a company which specialises in second-hand sales and reports 17...

4 November 2020

Customers wish for precautionary measures in stores for Christmas

According to a September global survey conducted by software manufacturer Oracle over 5,100 consumers, nearly 79% of respondents want masks to be worn in stores. 82% require visible cleaning in...

4 November 2020

Luxury will regain gloss by 2022 or 2023

Whilst many leaders of the luxury goods industry (LVMH, Chanel, Kering, Luxxotica, …) follow a positive trajectory, the COVID-19 crisis put an end to more than a decade of sustained growth...

4 November 2020

Suning.com tests a shopping centre combining offline and livestreaming

With the closure of retail stores, livestreaming exploded in China. Every day, celebrities and politicians are promoting products and services live across digital channels. The Suning.com Group...

4 November 2020

China: Auchan withdraws in favour of Alibaba, champion of New Retail

Within 10 years, previously unknown retailers are the international giants. Alibaba, Tencent, JD.com and Suning impose their New Retail model, based on technology, accurate logistics, customer...

4 November 2020

Is franchising a new lifeline for Gap?

The American clothing chain plans to close 120 stores in Europe and 350 in the United States (with a total of 3,345 worldwide in February 2020). The European business is operating 70 stores in...

4 November 2020

No Deal: British Retail Consortium warns prices will rise

A “No Deal” with the European Union will result in a sharp increase in prices in stores. British retailers will not be able to absorb import customs duties that will be imposed by the...

4 November 2020

Service Containers: Monop’s and Tegut run pilots

Food retailers (Auchan, Carrefour, Co-op Sweden) are all running similar tests. Monop’ (104 stores) is the latest to launch an automatic supermarket via a ‘Black Box’ formula...

4 November 2020

U.A.E.: the maxi-discounter Brand For Less takes advantage of Covid-19 crisis

Alongside the rest of the world, the Covid-19 health crisis damaged incomes and forced working from home in the Middle East. The restrictions led to increased card payments in three sectors...

4 November 2020

Poland: Empik uses digital levers

A true national icon in the previous Communist era under the name of KMPiK (press clubs offering consultation of foreign newspapers), the Empik Group (bookshop, newspapers and multimedia) is a...

4 November 2020

The shop-in-shop vogue is in full swing

Already noticeable before Covid-19, the installation of partnerships (corners of a few square metres or shop-in-shop) by department stores (Le Printemps with Darty) or supermarkets (recently Asda...

4 November 2020

Future of shopping centres: Amazon is not a panacea, warns Barclays Capital

According to investment bank Barclays Capital in a study entitled “The Long-Awaited Reckoning for Retail”, up to 17% of U.S.A. shopping centres may no longer be “viable as...

4 November 2020

Bed Bath & Beyond hunts down stocks and bets on a new concept

According to C.E.O. Marc Tritton (ex-Target) with results for American chain Bed Bath & Beyond (for the second quarter of 2020, closed at the end of August), the firm is ready to return to...

4 November 2020

U.S.A.: Cost of returns after Christmas will rise

E-commerce websites (both pure-player and bricks-and-mortar) are expecting to pass on rising costs of goods return after the festive season. Consumers in 2019 returned US$100 million worth of...

4 November 2020

Do-it-Yourself at home: Lowe’s expands offers

The Do-It-Yourself group (turnover US$72.1 billion, 2,200 stores in 2018) has expanded to offer gym and body-building equipment. The brand has extended the product range to other categories like...

4 November 2020

U.S.A.: The profit focus moving distribution giants to ship-from-store

Delivery (whether to home or in a store car park, if possible, on the same day) is no longer optional but a priority for American retailers since the Covid-19 pandemic. Retailers such as Best Buy...

4 November 2020

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Agentic AI: Hymalaia attracts retailers and announces imminent fundraising

According to our sources, the young start-up Hymalaia is continuing development in retail with 4 new retailers currently in POC and an imminent fundraising. We examine the details.

16 December 2025

Refurbished smartphones: why Largo relies on Speeral automation

The start-up founded by the duo behind Teester and Skeepers is accelerating automation of second-hand product flows. The strategy is to use AI to direct products to high-traffic marketplaces such...

9 December 2025

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

Already in POC, Dialog’s conversational agent shows up in the search bar

Buoyed by a €3.8 million seed round closed in mid‑November 2025, French start‑up Dialog, specialised in AI‑based conversational e‑commerce, is accelerating. Initially placed on product pages, this...

4 December 2025

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Personalised pricing: Europe keeps a low profile while New York forces retailers to be transparent

In the State of New York, unprecedented legislation has come into force requiring retailers using personalised pricing algorithms to inform consumers. While the NRF is seeking to counter its...

12 December 2025

Price-fixing investigation: Swatch and Citizen under scrutiny in Italy

On December 9, 2025, Swiss watch groups Swatch (Tissot, Mido and Hamilton) and Japanese Citizen (Bulova, Vagary, Frédérique Constant and Alpina) were placed under investigation by...

11 December 2025

In the U.S.A., retail job cuts rise 139% in a year

According to Challenger, Gray & Christmas, a company specialising in employment trend analysis, in the U.S.A., 2025 has been tough for retail employment. The sector recorded 91,954 job cuts...

9 December 2025

Italy: three executives from luxury goods group Tod’s investigated over worker exploitation

After placing Loro Piana (LVMH), Armani, Dior and Valentino under judicial administration, the Milan public prosecutor's office is now targeting Tod's. Three of its executives are under...

28 November 2025

Australia bans access to social networks for under‑16s

As part of the adoption of the Online Safety law Social Media Minimum Age, voted on 28 November 2025, minors aged under 16 will no longer be able to access social networks in Australia from...

2 December 2025

Customs duties: Costco sues the Trump administration

On November 28, Costco (net sales of US$267 billion in the fiscal year ending August 31, 2025 , up by 8.1% after 6% in 2024) sued the Trump administration, judging the tariff surcharges imposed...

5 December 2025