News brief

According to a September global survey conducted by software manufacturer Oracle over 5,100 consumers, nearly 79% of respondents want masks to be worn in stores. 82% require visible cleaning in...

4 November 2020

Luxury will regain gloss by 2022 or 2023

Whilst many leaders of the luxury goods industry (LVMH, Chanel, Kering, Luxxotica, …) follow a positive trajectory, the COVID-19 crisis put an end to more than a decade of sustained growth...

4 November 2020

Suning.com tests a shopping centre combining offline and livestreaming

With the closure of retail stores, livestreaming exploded in China. Every day, celebrities and politicians are promoting products and services live across digital channels. The Suning.com Group...

4 November 2020

China: Auchan withdraws in favour of Alibaba, champion of New Retail

Within 10 years, previously unknown retailers are the international giants. Alibaba, Tencent, JD.com and Suning impose their New Retail model, based on technology, accurate logistics, customer...

4 November 2020

Is franchising a new lifeline for Gap?

The American clothing chain plans to close 120 stores in Europe and 350 in the United States (with a total of 3,345 worldwide in February 2020). The European business is operating 70 stores in...

4 November 2020

No Deal: British Retail Consortium warns prices will rise

A “No Deal” with the European Union will result in a sharp increase in prices in stores. British retailers will not be able to absorb import customs duties that will be imposed by the...

4 November 2020

Service Containers: Monop’s and Tegut run pilots

Food retailers (Auchan, Carrefour, Co-op Sweden) are all running similar tests. Monop’ (104 stores) is the latest to launch an automatic supermarket via a ‘Black Box’ formula...

4 November 2020

U.A.E.: the maxi-discounter Brand For Less takes advantage of Covid-19 crisis

Alongside the rest of the world, the Covid-19 health crisis damaged incomes and forced working from home in the Middle East. The restrictions led to increased card payments in three sectors...

4 November 2020

Poland: Empik uses digital levers

A true national icon in the previous Communist era under the name of KMPiK (press clubs offering consultation of foreign newspapers), the Empik Group (bookshop, newspapers and multimedia) is a...

4 November 2020

The shop-in-shop vogue is in full swing

Already noticeable before Covid-19, the installation of partnerships (corners of a few square metres or shop-in-shop) by department stores (Le Printemps with Darty) or supermarkets (recently Asda...

4 November 2020

Future of shopping centres: Amazon is not a panacea, warns Barclays Capital

According to investment bank Barclays Capital in a study entitled “The Long-Awaited Reckoning for Retail”, up to 17% of U.S.A. shopping centres may no longer be “viable as...

4 November 2020

Bed Bath & Beyond hunts down stocks and bets on a new concept

According to C.E.O. Marc Tritton (ex-Target) with results for American chain Bed Bath & Beyond (for the second quarter of 2020, closed at the end of August), the firm is ready to return to...

4 November 2020

U.S.A.: Cost of returns after Christmas will rise

E-commerce websites (both pure-player and bricks-and-mortar) are expecting to pass on rising costs of goods return after the festive season. Consumers in 2019 returned US$100 million worth of...

4 November 2020

Do-it-Yourself at home: Lowe’s expands offers

The Do-It-Yourself group (turnover US$72.1 billion, 2,200 stores in 2018) has expanded to offer gym and body-building equipment. The brand has extended the product range to other categories like...

4 November 2020

U.S.A.: The profit focus moving distribution giants to ship-from-store

Delivery (whether to home or in a store car park, if possible, on the same day) is no longer optional but a priority for American retailers since the Covid-19 pandemic. Retailers such as Best Buy...

4 November 2020

Social media versus fashion: Interbrand’s winners and failures

Interbrand published a ranking of the world’s most powerful brands (Best Global Brands) for 2020. This illustrates how all retailer businesses continue to be affected by the Covid-19 crisis...

4 November 2020

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Romain Mombert, Eurazeo: “Tomorrow, retailers and brands will no longer acquire customers, but AI agents”

In a proliferation of AI start-ups, how can investors distinguish those that bring true innovation and in which they should invest? For what valuation metrics? In retail and payment, what types of...

19 March 2026

Already in POC, Klarna launches long-term credit in Germany, the UK and France

Swedish fintech Klarna is expanding long-term financing in Germany and the UK, with an imminent launch, followed by France, where POCs are already underway with major e-retailers. The BNPL...

18 March 2026

Aroma-Zone and Najar reveal the behind-the-scenes of a strategic partnership

As the adoption of AI results in increasing cost volatility for companies, mind Retail spoke in Monaco with Christelle Glaszer, Manager of Indirect Purchases at Aroma-Zone natural beauty retailer...

13 March 2026

After-sales service: Prolong aims to become the OS of repair and adds 3 luxury brands

Signing of three high-end clients, launch of a maintenance passport, imminent Seed funding round and cloud migration project in China… At a 1-to-1 conference in Monaco, the Founder of Prolong...

12 March 2026

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Electronic labels: Hanshow accelerates breakthrough and signs with a leading British retailer

While the leader in electronic labels, Vusion exceeded €1.47 billion in revenue in 2025, rival Hanshow is stepping up a global offensive, winning a strategic account in the U.K. and a new POC for...

27 February 2026

Conflicts in the Middle East: what impact on the supply chain and European retail?

With US and Israeli strikes on Iran triggering a major crisis on February 28, 2026, retailers already have to face the closure of strategic trade routes, rising freight costs and import...

5 March 2026

BNPL: Between healthcare and retail, Scalapay accelerates a P.O.S. offensive with two major signings

Building on a strong foothold in fashion, Scalapay is strengthening in-store penetration targeting players in the healthcare sector. According to our information, the Italian BNPL unicorn has...

25 February 2026

Regulatory: With 200,000 Digital Product Passports issued, Darty scales up

While the European Commission is set to vote on delegated acts to specify requirements for home appliances, Darty is accelerating a Digital Product Passport (DPP) push by integrating new products...

11 March 2026

Profound raises US$96 million in Series C funding, becoming a first GEO unicorn

Founded in 2024 in New York by James Cadwallader, GEO startup Profound raised US$96 million on February 24, 2026, in a Series C round led by Lightspeed Venture Partners, including Sequoia Capital...

25 February 2026

Aroma-Zone and Najar reveal the behind-the-scenes of a strategic partnership

As the adoption of AI results in increasing cost volatility for companies, mind Retail spoke in Monaco with Christelle Glaszer, Manager of Indirect Purchases at Aroma-Zone natural beauty retailer...

13 March 2026