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With 1,300 points of sale, which account for most of turnover, the Etam Group (Etam, Undiz, Maison 123, Ysé and Livy) adopted the Yoobic application to ensure compliance with in-store...

24 May 2023

Lease transfer: Mall of America wins Supreme Court case

With the Supreme Court's decision, the largest mall in the U.S. continues the challenge against a former president of Sears, requiring the ability to rent commercial space at a higher rate than an...

24 May 2023

Non-food: Lidl expands an online non-food business

Following the Belgian online store launch by Action last week with 150 products (already selling in Netherlands since 2021), Lidl has just launched an e-commerce website in France dedicated to...

23 May 2023

B2B: Ikea, Home Depot and Lowe’s strengthen their loyalty programmes for professionals

Since the beginning of the year, brands in the home and D.I.Y. sectors have launched and enhanced loyalty schemes for B2B customers. What are the different offers? An overview of the initiatives.

17 May 2023

Peter Pernot-Day, Shein: “With our production model, we have an unsold rate of 10%”

The Singaporean ultra-fast fashion retailer, which is due to be listed on the New York Stock Exchange, is estimated as the world’s third largest fashion retailer. While Shein is accused of forced...

16 May 2023

Coty, Estée Lauder, L’Oréal: China at the heart of the strategy

Cosmetics giants have accelerated their investments and development for the Chinese market in 2022, including new outlets and building innovation centres. We consider the main strategies.

4 May 2023

Galeries Lafayette: New impetus in China, concern for the 25 French stores in provinces

While Galeries Lafayette has signed with a new Chinese partner, in France, the financial safeguard procedure for 26 department stores raises stakes of territory appeal at a national level.

28 April 2023

Decathlon relies on Heyteam on-boarding to optimise integration of dual work-study

From 2021, the sporting goods retailer Decathlon partnered with a Heyteam staff induction platform to seamlessly integrate new work-study students. These have more than doubled in three years. The...

28 April 2023

Casino – Teract: Intermarché is joining the fray

Interrupting a proposed merger between Casino and Teract, Intermarché is joining the fray. The firm wants to take over about 100 Casino French supermarkets to gain 0.7% market share. This is...

25 April 2023

USA: Ikea invests €2 billion over 3 years with omnichannel

Boosted by the tax benefits of the Inflation Reduction Act from August 2022, Ikea is investing €2 billion over 3 years to turn the U.S.A. into the largest market by sales. However, on an annual...

21 April 2023

Neil Pein, BNP Paribas : “We will launch SoftPOS as a pilot in Q2 2023”

Axepta, which brings together cash solutions for retailers within BNP Paribas, integrated Floa's fractional payment offerings into customer service offerings in 2022. Neil Pein, Head of Payments...

21 April 2023

Convenience: Japan’s 7-Eleven powerhouse eyes Europe sales

Since the beginning of 2023, competition has intensified in Europe with the arrival of new grocery operators. The Japanese giant Seven & I Holdings is about to make inroads in various...

18 April 2023

Guillaume Darrousez, CEO Petit Bateau: After 6 months, a second-hand spending customer starts buying our new products”

Guillaume Darrousez, C.E.O. of the Petit Bateau children's wear brand, was a guest of the latest FrenchFounders meeting in Paris, attended by mind Retail. He shared future plans to combine carbon...

14 April 2023

France, Spain and Portugal: split payment is more popular than deferred payment

According to Floa and Kantar, if payment facilities are growing with a rise of e-commerce, European countries show notable differences. In Germany, the use of deferred payment has tripled in 2022...

14 April 2023

Sandro : Second-hand, a profitable business from the first year

After 12 months of operations, Sandro shared with mind Retail the results of their second-hand business, which launched 100% online. For the fashion brand, this service is now at a "roll-out...

13 April 2023

Walmart: By 2026, 65% of web orders prepared in stores will be automated

While Walmart has managed to increase the weight of online sales in 2022, with total revenue growth keeping pace with inflation, the company is making supply-chain automation a priority. Within 3...

7 April 2023

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Refurbished smartphones: why Largo relies on Speeral automation

The start-up founded by the duo behind Teester and Skeepers is accelerating automation of second-hand product flows. The strategy is to use AI to direct products to high-traffic marketplaces such...

9 December 2025

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

Already in POC, Dialog’s conversational agent shows up in the search bar

Buoyed by a €3.8 million seed round closed in mid‑November 2025, French start‑up Dialog, specialised in AI‑based conversational e‑commerce, is accelerating. Initially placed on product pages, this...

4 December 2025

E‑commerce: How Hive customises free‑delivery thresholds using customer data

With 500 e‑merchant clients, including Embryolisse, Hindbag, Airup, Hygée or Jacks Beauty Line, German logistics provider Hive is capitalising on data to raise e‑commerce conversion via a finely...

2 December 2025

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Personalised pricing: Europe keeps a low profile while New York forces retailers to be transparent

In the State of New York, unprecedented legislation has come into force requiring retailers using personalised pricing algorithms to inform consumers. While the NRF is seeking to counter its...

12 December 2025

Price-fixing investigation: Swatch and Citizen under scrutiny in Italy

On December 9, 2025, Swiss watch groups Swatch (Tissot, Mido and Hamilton) and Japanese Citizen (Bulova, Vagary, Frédérique Constant and Alpina) were placed under investigation by...

11 December 2025

Italy: three executives from luxury goods group Tod’s investigated over worker exploitation

After placing Loro Piana (LVMH), Armani, Dior and Valentino under judicial administration, the Milan public prosecutor's office is now targeting Tod's. Three of its executives are under...

28 November 2025

Australia bans access to social networks for under‑16s

As part of the adoption of the Online Safety law Social Media Minimum Age, voted on 28 November 2025, minors aged under 16 will no longer be able to access social networks in Australia from...

2 December 2025

Customs duties: Costco sues the Trump administration

On November 28, Costco (net sales of US$267 billion in the fiscal year ending August 31, 2025 , up by 8.1% after 6% in 2024) sued the Trump administration, judging the tariff surcharges imposed...

5 December 2025

In the U.S.A., retail job cuts rise 139% in a year

According to Challenger, Gray & Christmas, a company specialising in employment trend analysis, in the U.S.A., 2025 has been tough for retail employment. The sector recorded 91,954 job cuts...

9 December 2025