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How does a global retail Group (turnover: €81.2 billion in 2021), selling in more than 30 countries, adapt to the continuous changes in payment methods? What are the Carrefour group's priorities...

3 June 2022

LVMH and Chanel hit by current Chinese Covid-19 lockdowns

What will be the effects for the Chinese luxury sector of inflation combined with the severe lockdown over the last two months? A recent study from Daxue Consulting provided some answers.

3 June 2022

Aude Vicaire (Marketpay): “To succeed, crypto payments must be able to rival the speed of Visa”

Available in Brazil, France, Belgium, Spain, Italy, Lithuania and Denmark, payment provider Marketpay handled €2.3 billion transactions in 2021. Aude Vicaire, Director of Products, Solutions and...

2 June 2022

Lush: “We left Instagram, TikTok, Snapchat and Facebook to protect our community”

Lush, the cosmetics retailer whose fiscal year ends in June 2022, decided to leave social media six months ago. Chloé Chazot, Communications Manager for France, Belgium and Luxembourg, takes a...

30 May 2022

65% of polish people approve of boycotting brands operating in Russia

According to Inquiry, a Warsaw-based research company, the attack on Ukraine was both a shock and a great challenge. The Polish people have committed all possible resources to help Ukrainians in...

30 May 2022

Ikea allocates €3 billion for digital stores

With online sales accounting for 30% of business, the Ingka Group is investing heavily to move stores to omnichannel. The automated click & collect pilot in Paris may serve as an inspiration...

10 May 2022

Social Commerce. Amazon buys Glowroad to strengthen in India

In India as in the U.S.A., Amazon's ambitions in social commerce are high. By taking over the Glowroad platform, it follows the same strategy as Walmart, which launched a social commerce system.

9 May 2022

Digital marketing: Wethenew partners with Adsteroid

Eager to accelerate growth, the pure-player of limited edition sneakers Wethenew, signed up with Adsteroid, a specialist in performance advertising. The DNVB, which is about to make inroads in...

5 May 2022

Label Emmaüs : ” The system of second hand to finance new is not coherent “

While the AGEC law is forcing one of the most polluting industries in the world to take the path of sustainable development, for Maud Sarda, co-founder and director of Label Emmaus, most textile...

29 April 2022

Case study: The numerical assessment of We Play Circular by Decathlon

Decathlon has set up We Play Circular, a monthly subscription allowing customers to use the whole range of a store. Luc Teerlinck, founder of the system, gives an update on the results obtained...

25 April 2022

Loyalty: Camaieu’s ‘walletised’ customers spend more

Camaieu unveils results of the merger of a loyalty card into the customers digital wallet. Results show that customers who have "walletised" a loyalty card buy more items than other customers...

21 April 2022

Retailers face the inflation challenge for raw materials and energy

In March, inflation broke records in Europe. From Truffaut (owned by Louis Delhaize) to organic supermarkets, retailers are responding to the rise in costs in different ways, including increasing...

6 April 2022

Eric Dangreaux, Paysurf: “Facilitate and secure payment on digital marketplaces”

Behind the success of digital marketplaces lies a precise mechanism adroit at receiving, dividing and transferring funds authorised by customers. This payment element is deployed by integrated...

1 April 2022

Metro, Auchan, Spar… pressure is tightening on the Russian footprint

Retailers that continue operating in Russia emphasise responsibility as employers, but are nevertheless facing growing criticism. This is a dilemma for retail multinationals, which are also...

29 March 2022

[Case Study] Mondelez uses retail media to win adult sales on Carrefour’s website

Covid-19 restrictions increased visitors aged over 55 to food websites. Based on this observation, the Mondelēz Group used Criteo's technology embedded with the Carrefour’s website to increase...

25 March 2022

Fashion week in the metaverse and live shopping: Monnier Paris works Gen Z

Having rolled out live shopping on a large scale, the luxury accessories pure-player Monnier Paris is making inroads into metaverse. Here are the key figures and results of a marketing action...

23 March 2022

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Refurbished smartphones: why Largo relies on Speeral automation

The start-up founded by the duo behind Teester and Skeepers is accelerating automation of second-hand product flows. The strategy is to use AI to direct products to high-traffic marketplaces such...

9 December 2025

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

Already in POC, Dialog’s conversational agent shows up in the search bar

Buoyed by a €3.8 million seed round closed in mid‑November 2025, French start‑up Dialog, specialised in AI‑based conversational e‑commerce, is accelerating. Initially placed on product pages, this...

4 December 2025

E‑commerce: How Hive customises free‑delivery thresholds using customer data

With 500 e‑merchant clients, including Embryolisse, Hindbag, Airup, Hygée or Jacks Beauty Line, German logistics provider Hive is capitalising on data to raise e‑commerce conversion via a finely...

2 December 2025

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How Maison 123 generated €420,000 on WhatsApp in 5 months

Riding on a reduction in Meta’s commercial policy, Wax start‑up specialised in WhatsApp engagement, is gaining ground, capitalising on messaging as a customer acquisition and retention channel in...

3 December 2025

Laurent Hugou (Les Mousquetaires): “With Diebold’s camera system, shrinkage at self-check-out is reduced by a third”

Shift towards an omnichannel payment service provider, roll-out of mobile payment and Diebold’s computer vision solution for self-checkout, impact of one-click payment on online sales, adoption of...

11 December 2025

Retail media: Marionnaud bets on print with Figaro to boost drive-to-store

According to our sources, Marionnaud’s beauty retailer will expand an advertising unit into 3 new countries in 2026 and is launching another retail media lever in the French key market. The goal...

26 November 2025

Carmila join forces with Unlimitail and JCDecaux to equip 252 malls

On December 9, Carrefour and Carmila signed a partnership with Unlimitail and JCDecaux to create a retail media network combining indoor DOOH and outdoor OOH across their sites in France and...

12 December 2025

Deborah Van Dessel (Lagardère Travel Retail): “We are testing AI tools and prompts for store layout”

Between global governance, local ambassador clubs and deployments at scale, Lagardère Travel Retail identified major operational gains thanks to AI, while other use cases reveal the current limits...

25 November 2025

Coupang’s C.E.O. resigns after data leak of 33.7 million customers

On December 10, Park Dae-Jun, CEO of South Korean e-commerce retailer Coupang (2024 revenue: US$31.5 billion up by 29%) resigned. The cause was a security breach that exposed the personal...

12 December 2025