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Between now and 2026, the Carrefour Group has set up an objective to accelerate the digital transformation of financial services. Orli Hazan, C.E.O. of Carrefour Banque since February 2021...

19 June 2023

[op-ed] How European retailers are getting prepared for the new-generation Chinese tourists ?

Selvane Mohandas du Ménil, Managing Director at International Association of Department Stores, explains the current retail strategies after the reopening of the Chinese borders in January 2023...

2 June 2023

Carrefour to cut up to 1,500 head office jobs

Carrefour's strategy for reducing staff has two aims. The first is to increase the leased stores (by the end of June, 25% of French hypermarkets will be leased and more than 50% of Carrefour...

1 June 2023

Unibail Rodamco Westfield sells assets in Florida and France

With 1st quarter results showing an increase in mall vacancies in both the U.S.A. and in Europe, URW continues to clean up a balance sheet amid a tightening credit market.

31 May 2023

[Case study] Merchandising : How Etam went from 15 to 4 days for new collections set up

With 1,300 points of sale, which account for most of turnover, the Etam Group (Etam, Undiz, Maison 123, Ysé and Livy) adopted the Yoobic application to ensure compliance with in-store...

24 May 2023

Lease transfer: Mall of America wins Supreme Court case

With the Supreme Court's decision, the largest mall in the U.S. continues the challenge against a former president of Sears, requiring the ability to rent commercial space at a higher rate than an...

24 May 2023

Non-food: Lidl expands an online non-food business

Following the Belgian online store launch by Action last week with 150 products (already selling in Netherlands since 2021), Lidl has just launched an e-commerce website in France dedicated to...

23 May 2023

B2B: Ikea, Home Depot and Lowe’s strengthen their loyalty programmes for professionals

Since the beginning of the year, brands in the home and D.I.Y. sectors have launched and enhanced loyalty schemes for B2B customers. What are the different offers? An overview of the initiatives.

17 May 2023

Peter Pernot-Day, Shein: “With our production model, we have an unsold rate of 10%”

The Singaporean ultra-fast fashion retailer, which is due to be listed on the New York Stock Exchange, is estimated as the world’s third largest fashion retailer. While Shein is accused of forced...

16 May 2023

Coty, Estée Lauder, L’Oréal: China at the heart of the strategy

Cosmetics giants have accelerated their investments and development for the Chinese market in 2022, including new outlets and building innovation centres. We consider the main strategies.

4 May 2023

Galeries Lafayette: New impetus in China, concern for the 25 French stores in provinces

While Galeries Lafayette has signed with a new Chinese partner, in France, the financial safeguard procedure for 26 department stores raises stakes of territory appeal at a national level.

28 April 2023

Decathlon relies on Heyteam on-boarding to optimise integration of dual work-study

From 2021, the sporting goods retailer Decathlon partnered with a Heyteam staff induction platform to seamlessly integrate new work-study students. These have more than doubled in three years. The...

28 April 2023

Casino – Teract: Intermarché is joining the fray

Interrupting a proposed merger between Casino and Teract, Intermarché is joining the fray. The firm wants to take over about 100 Casino French supermarkets to gain 0.7% market share. This is...

25 April 2023

USA: Ikea invests €2 billion over 3 years with omnichannel

Boosted by the tax benefits of the Inflation Reduction Act from August 2022, Ikea is investing €2 billion over 3 years to turn the U.S.A. into the largest market by sales. However, on an annual...

21 April 2023

Neil Pein, BNP Paribas : “We will launch SoftPOS as a pilot in Q2 2023”

Axepta, which brings together cash solutions for retailers within BNP Paribas, integrated Floa's fractional payment offerings into customer service offerings in 2022. Neil Pein, Head of Payments...

21 April 2023

Convenience: Japan’s 7-Eleven powerhouse eyes Europe sales

Since the beginning of 2023, competition has intensified in Europe with the arrival of new grocery operators. The Japanese giant Seven & I Holdings is about to make inroads in various...

18 April 2023

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Julien Cailleau, Oney: “With 3 retailers, we are testing the use of Valiuz data to streamline financing approvals”

Against a backdrop of growing pressure on household budgets, the European CCD2 Directive coming into force and a new legal framework for assisted purchasing journeys, Oney is stepping up an...

29 October 2026

Advantail signs with Formality to streamline commercial lease management

Amid an ownership shake-up following its acquisition by Evoriel, shopping centre operator Advantail has signed with Formality to digitise the management of commercial leases and contracts across...

23 October 2026

How Mobilier de France reduced the share of cheque payments from 80% to 50%

With an average basket of €3,500 and a payment journey that includes a financial deposit at the time of ordering, Mobilier de France shares with mind Retail its assessment of the rollout of...

15 October 2026

How Maison A.Constant built a unified customer database with n8n

Eager to bring together customer data and improve data accuracy, jewellery and watch retailer Maison A.Constant built its own Single Customer Repository (SCR) using n8n, an orchestration platform...

7 October 2026

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AI agents: the KPIs that led L’Oréal to scale up across its warehouses

After testing 7 AI agents in its warehouses, L’Oréal is scaling up. Deployed to coordinate picking waves, manage replenishment and handle stocktaking, Manhattan’s agents have helped cut several...

20 October 2026

How Mobilier de France reduced the share of cheque payments from 80% to 50%

With an average basket of €3,500 and a payment journey that includes a financial deposit at the time of ordering, Mobilier de France shares with mind Retail its assessment of the rollout of...

15 October 2026

Danone turns to AI to personalise marketing campaigns and test advertising in ChatGPT

AI is being rolled out across some marketing activities, while others remain in a testing phase. If campaign automation and personalisation are among the most advanced applications, visibility in...

16 October 2026

Julien Cailleau, Oney: “With 3 retailers, we are testing the use of Valiuz data to streamline financing approvals”

Against a backdrop of growing pressure on household budgets, the European CCD2 Directive coming into force and a new legal framework for assisted purchasing journeys, Oney is stepping up an...

29 October 2026