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How can a fashion retailer choose between the wide range of payment methods? What are the associated costs with Klarna or with Mastercard? Interview with Eric Champagne, C.I.O. of Canadian brand...

23 June 2022

Primark launches store-based e-commerce

Primark, which had always refused to sell online, is launching a new e-commerce model based on store operations. A good compromise for the low-cost retailer in the face of high costs for...

23 June 2022

Lily Cadell, Ankorstore: “We launch a fulfillment service from September 2022”

Présente dans 33 pays d’Europe, la marketplace Ankorstore (€ 379 millions levés depuis sa création, risque de solvabilité classé élevé par Societe.com) digitalise la vente en gros. Comme...

17 June 2022

Lionel Jouve, Carrefour : “The growing complexity of the payment chain is underestimated”

How does a global retail Group (turnover: €81.2 billion in 2021), selling in more than 30 countries, adapt to the continuous changes in payment methods? What are the Carrefour group's priorities...

3 June 2022

LVMH and Chanel hit by current Chinese Covid-19 lockdowns

What will be the effects for the Chinese luxury sector of inflation combined with the severe lockdown over the last two months? A recent study from Daxue Consulting provided some answers.

3 June 2022

Aude Vicaire (Marketpay): “To succeed, crypto payments must be able to rival the speed of Visa”

Available in Brazil, France, Belgium, Spain, Italy, Lithuania and Denmark, payment provider Marketpay handled €2.3 billion transactions in 2021. Aude Vicaire, Director of Products, Solutions and...

2 June 2022

Lush: “We left Instagram, TikTok, Snapchat and Facebook to protect our community”

Lush, the cosmetics retailer whose fiscal year ends in June 2022, decided to leave social media six months ago. Chloé Chazot, Communications Manager for France, Belgium and Luxembourg, takes a...

30 May 2022

65% of polish people approve of boycotting brands operating in Russia

According to Inquiry, a Warsaw-based research company, the attack on Ukraine was both a shock and a great challenge. The Polish people have committed all possible resources to help Ukrainians in...

30 May 2022

Ikea allocates €3 billion for digital stores

With online sales accounting for 30% of business, the Ingka Group is investing heavily to move stores to omnichannel. The automated click & collect pilot in Paris may serve as an inspiration...

10 May 2022

Social Commerce. Amazon buys Glowroad to strengthen in India

In India as in the U.S.A., Amazon's ambitions in social commerce are high. By taking over the Glowroad platform, it follows the same strategy as Walmart, which launched a social commerce system.

9 May 2022

Digital marketing: Wethenew partners with Adsteroid

Eager to accelerate growth, the pure-player of limited edition sneakers Wethenew, signed up with Adsteroid, a specialist in performance advertising. The DNVB, which is about to make inroads in...

5 May 2022

Label Emmaüs : ” The system of second hand to finance new is not coherent “

While the AGEC law is forcing one of the most polluting industries in the world to take the path of sustainable development, for Maud Sarda, co-founder and director of Label Emmaus, most textile...

29 April 2022

Case study: The numerical assessment of We Play Circular by Decathlon

Decathlon has set up We Play Circular, a monthly subscription allowing customers to use the whole range of a store. Luc Teerlinck, founder of the system, gives an update on the results obtained...

25 April 2022

Loyalty: Camaieu’s ‘walletised’ customers spend more

Camaieu unveils results of the merger of a loyalty card into the customers digital wallet. Results show that customers who have "walletised" a loyalty card buy more items than other customers...

21 April 2022

Retailers face the inflation challenge for raw materials and energy

In March, inflation broke records in Europe. From Truffaut (owned by Louis Delhaize) to organic supermarkets, retailers are responding to the rise in costs in different ways, including increasing...

6 April 2022

Eric Dangreaux, Paysurf: “Facilitate and secure payment on digital marketplaces”

Behind the success of digital marketplaces lies a precise mechanism adroit at receiving, dividing and transferring funds authorised by customers. This payment element is deployed by integrated...

1 April 2022

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Aroma-Zone and Najar reveal the behind-the-scenes of a strategic partnership

As the adoption of AI results in increasing cost volatility for companies, mind Retail spoke in Monaco with Christelle Glaszer, Manager of Indirect Purchases at Aroma-Zone natural beauty retailer...

13 March 2026

After-sales service: Prolong aims to become the OS of repair and adds 3 luxury brands

Signing of three high-end clients, launch of a maintenance passport, imminent Seed funding round and cloud migration project in China… At a 1-to-1 conference in Monaco, the Founder of Prolong...

12 March 2026

Regulatory: With 200,000 Digital Product Passports issued, Darty scales up

While the European Commission is set to vote on delegated acts to specify requirements for home appliances, Darty is accelerating a Digital Product Passport (DPP) push by integrating new products...

11 March 2026

Electronic labels: Hanshow accelerates breakthrough and signs with a leading British retailer

While the leader in electronic labels, Vusion exceeded €1.47 billion in revenue in 2025, rival Hanshow is stepping up a global offensive, winning a strategic account in the U.K. and a new POC for...

27 February 2026

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Electronic labels: Hanshow accelerates breakthrough and signs with a leading British retailer

27 February 2026

Conflicts in the Middle East: what impact on the supply chain and European retail?

With US and Israeli strikes on Iran triggering a major crisis on February 28, 2026, retailers already have to face the closure of strategic trade routes, rising freight costs and import...

5 March 2026

Regulatory: With 200,000 Digital Product Passports issued, Darty scales up

While the European Commission is set to vote on delegated acts to specify requirements for home appliances, Darty is accelerating a Digital Product Passport (DPP) push by integrating new products...

11 March 2026

Following a complaint from the FTC, Walmart agrees to pay US$100 million to Spark delivery drivers

On February 26, 2026, Walmart (2025 revenue: US$713.2 billion, up by 5.1% at constant rates) agreed to pay US$100 million in response to allegations of misleading compensation to delivery drivers...

4 March 2026

Agentic commerce : After Stripe, Mirakl partners with JPMorgan Payments

On March 10, 2026, Mirakl and JPMorgan Payments (JPMP) unveiled a partnership to deploy agentic commerce by combining the Mirakl Nexus agentic orchestration platform with the U.S. bank’s...

16 March 2026

Online authentification : Prelude expands a “message free” solution globally

A competitor to Twilio, Vonage and Plivo, the French startup Prelude, which has 75 retail clients, is actively deploying Prelude Zero, an authentication method that requires no message delivery...

13 March 2026