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As cyber attacks have been mushrooming in Europe's fashion and food sectors, luxury goods are not being spared. Recently, customer data from Dior (LVMH) and Cartier (Richemont) was raided.

6 June 2025

[mind Retail Exclusive] MediaMarkt aims to boost after-sales service performance with AI-enhanced advisors

Behind the scenes of Shoptalk, mind Retail spoke with Henny Steiniger, VP of Customer Experience at MediaMarkt. She revealed her ambitions for the new after-sales chatbot enhanced with generative...

6 June 2025

[Shoptalk] At Tesco, the ship-from-store model is reaching limits at 30% of online sales per store

On June 2, 2025, at the Shoptalk conference in Barcelona, which mind Retail attended, Oliver Vogt (Tesco) reviewed the implementation of logistics hubs dedicated to e-commerce fulfillment in...

5 June 2025

[mind Retail Day] Data strategy and advertising revenue: Fitness Park’s new trajectory

During the mind Retail Day, the Fitness Park gym chain (350 gyms in Europe) took stock of their advertising monetization strategy. Here are the key figures.

4 June 2025

Veesion secures a €53-million funding and opens a U.S. subsidiary

As shoplifting becomes more prevalent in the retail sector, particularly in the U.S. amid inflation and price increases, Veesion (specialising in AI-powered detection of in-store behaviours) has...

27 May 2025

EU adopts environmental labelling for B2B, France pushes for a consumer-facing version

While Brussels has just approved the methodological framework for eco-score in the fashion industry, France is taking the lead with a more ambitious version directly aimed at consumers. Already in...

23 May 2025

[mind Retail exclusive] How second-hand goods are set to grow at Tara Jarmon and Zapa

Behind the scenes at the mind Retail Day conference in Paris on May 21, Laura Marquant, Managing Director of Tara Jarmon and Zapa, exclusively unveiled her circular roadmap. Accelerating...

23 May 2025

[mind Retail Day] La Redoute announces the opening of a marketplace in Belgium in 2026

At mind Retail Day’s event, Edouard Roussel, Director of Partnerships for La Redoute, announced the launch of a Belgian marketplace. He also detailed the French marketplace's growth levers. We...

22 May 2025

Qashflo, the financing solution dedicated to marketplaces sellers, ceases operations

Qashflo, an accelerated payment solution for 3P sellers on European marketplaces, is closing. Despite a positive recovery, the company has not secured sufficient shareholder equity to ensure the...

20 May 2025

SAP joins Amazon, Walmart and Salesforce in scaling back its diversity programme

Following Donald Trump's executive order to abolish diversity policies, SAP, the German business management software leader, has announced that it is scrapping its target of 40% women in its...

16 May 2025

U.S. GDP fell and commercial vacancy rose in Q1

While the impact of tariffs began to affect the US economy in Q1, with GDP falling by 0.3%, retail space occupancy rates did not improve.

12 May 2025

Travel retail: China eases tax refunds to boost G.D.P.

At the end of April, Beijing lowered the tax refund threshold for foreign tourists and made immediate in-store refunds available across the country. China hopes this will attract more shoppers and...

6 May 2025

Vinted triples net margin in a year and launches investment fund

Profitable for the second year running, Vinted is accelerating expansion in Europe, expanding logistics offering and venturing into venture capital with a fund dedicated to re-commerce.

30 April 2025

ChatGPT transitions from a search engine to an e-commerce platform

While denying any affiliation practices, OpenAI is launching a new shopping experience directly within ChatGPT. A search engine connected to the web since October 2024, the platform now includes...

29 April 2025

Reelevant raises €6 million in Series A

The start-up specialising in marketing message personalisation won 20 clients last year, with contracts worth over €300,000. This funding of less than €4 million in equity will be invested in...

29 April 2025

Omnibus package: What practical adjustments should retailers make to CSR obligations?

In mid-April, the EU Council reshuffled the deck on the implementation of extra-financial reporting and the duty of care. A major postponement was agreed and a compromise on substantive changes to...

25 April 2025

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Featured image of the article [mind Exclusive] After signing Fusalp and Ysé, Webyn relies on Gemini to boost the performance of e-commerce A/B testing

[mind Exclusive] After signing Fusalp and Ysé, Webyn relies on Gemini to boost the performance of e-commerce A/B testing

Awarded on October 13, 2025, in the category of the Customer Relationship Awards, the start-up specialising in e-commerce A/B testing continues to grow. For mind Retail, C.E.O. and Co-Founder...

23 October 2025

[mind Exclusive] Casino lost lawsuit against Mediaposte

According to information from mind Media, the Casino group failed to take legal action against the advertising print distribution specialist Mediaposte (a subsidiary of La Poste). The food...

21 October 2025

[mind Exclusive] Thanks to a conversational chatbot, La Grande Récré triples e-commerce conversion rates

While AI conversational chatbots have become widespread in e-commerce, La Grande Récré shared with mind Retail the results of the tool launched in summer 2025 with iAdvize: number of queries...

9 October 2025

[mind Exclusive] Prolong signs Mellow Yellow and expands into new verticals

A competitor of Save Your Wardrobe, the start-up Prolong, which focuses on returns, warranty, repair, and after-sales service, announced the signing of Mellow Yellow footwear retailer, a jewellery...

3 October 2025

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Patrick Chalhoub, CEO Chalhoub Group : ”Shopping in the Middle East is a matter of entertainment rather than just buying”

The Dubai-based Chalhoub operates and grows the retail businesses of international retailers in the Middle East. Specialising in high-end fashion and beauty brands, it does not publish turnover...

22 October 2014

“AT JOHN LEWIS, EVERY PARTNER RECEIVES THE SAME PERCENTAGE OF BONUS, FROM THE CEO TO THE STORE HANDLER.”

Whilst profit slides at Tesco and Debenhams, John Lewis Partnership’s sales have been growing for 6 years through a strategy focusing on the U.K. home market. Sophie Baqué met Andy Street...

22 November 2014

Nicolas Siriez, DG L’Occitane : “L’Occitane vend la Méditerranée au monde entier”

Avec son pari de la nature et du haut de gamme, L’Occitane a réussi son internationalisation. Plus de 90 % des ventes viennent de l’étranger, dont 40 % d’Asie. Rencontre avec Nicolas Siriez...

20 October 2015

HIGH END BEAUTY RETAILER L’OCCITANE PINS GROWTH ON NATURAL PRODUCTS

In 1995, the beauty retailer L’Occitane was close to bankruptcy. By 2015 it turned into a global player with 92% of sales from foreign countries, including 40% from Asia. Global Retail News met...

20 October 2015

IKEA-CENTRES RESTARTS EXPANSION IN RUSSIA

German Armin Michaely, aged 54, has managed Ikea-Centres Russia since March 2013. After 22 years at the German office, he has restarted mall expansion in Russia, which previously stopped in 2012...

15 December 2015