AI agent
AI agents: the KPIs that led L’Oréal to scale up across its warehouses
After testing 7 AI agents in its warehouses, L’Oréal is scaling up. Deployed to coordinate picking waves, manage replenishment and handle stocktaking, Manhattan’s agents have helped cut several...
- Retail
- Retail tech
- News
20 October 2026
With Claudeforce, Salesforce opens data to Anthropic and shifts into the conversational AI era
With the announcement of deep integration of the Claude LLM within the Salesforce ecosystem via MCP servers, SaaS software interfaces are fading in favour of AI agents. According to...
- Retail
- Retail tech
- News
9 September 2026
Douglas (Nocibé) launches a Google Cloud-powered AI chatbot
According to our information, beauty retailer Douglas is about to launch “Anna” in Germany, a conversational AI chatbot both on the app and website. Eager to enhance online conversion, it aims to...
- Retail
- mind Exclusive
- Retail tech
11 June 2026
Oh My Cream launches photo diagnosis and AI agent to enhance a shopper experience
As Oh My cream has launched the Dialog AI agent in 2 countries, the beauty retailer wants to break traditional e-commerce patterns, still structured in categories, filters and product pages...
- Retail
- Retail tech
- News
5 May 2026
DAM & AI : Decathlon enters a second stage of a content factory with video and visual similarity
During the AWS Summit in Paris, Decathlon explained how it transformed a DAM (Digital Asset Management) into a genuine content factory boosted by AI. With 19 million multimedia assets and a...
- Retail
- mind Exclusive
- Retail tech
14 April 2026
Shopping list: Tesco and Shoprite test AI assistants to simplify food e-commerce basket
On April 9, 2026, Tesco and Shoprite launched AI tools to ease shopping list, with distinct strategies. As Tesco is testing internally a meal planning assistant, Shoprite integrates it directly...
- Retail
- Retailer and e-commerce
- News
9 April 2026
Agentic commerce : After Stripe, Mirakl partners with JPMorgan Payments
On March 10, 2026, Mirakl and JPMorgan Payments (JPMP) unveiled a partnership to deploy agentic commerce by combining the Mirakl Nexus agentic orchestration platform with the U.S. bank’s...
- Retail
- Retail tech
- News
16 March 2026
Moltbook: when AI agents take the floor
On January 28, 2026, American Matt Schlicht, Co-Founder and C.E.O. of Octane AI (a platform specialising in conversational commerce) created Moltbook, a social network for AI agents similar to...
- Retail
- Retail tech
- News
3 February 2026
E-commerce: Graas AI raises $9 million to accelerate deployment of AI agents
On August 11, Graas AI, a Singapore-based start-up specialising in AI agents for e-commerce operations, raised $9 million in a pre-Series B round led by Tin Men Capital. Founded in 2022 with...
- Retail
- Retail tech
- News brief
13 August 2025
[NRF 2025] Shopping assistants, forecasting, digital twins: Nvidia unveils the new use cases for AI in retail and supply chain
According to the Managing Director of Retail & CPG at Nvidia, the 2nd largest capitalisation in the U.S.A. after Apple (on January 10, 2025, Editor’s note), the supply chain, computer vision...
- Retail
- Retail tech
- Analysis
10 January 2025
Our mind news
Against a backdrop of growing pressure on household budgets, the European CCD2 Directive coming into force and a new legal framework for assisted purchasing journeys, Oney is stepping up an...
- Retail
- mind Exclusive
- Retail tech
29 October 2026
Amid an ownership shake-up following its acquisition by Evoriel, shopping centre operator Advantail has signed with Formality to digitise the management of commercial leases and contracts across...
23 October 2026
With an average basket of €3,500 and a payment journey that includes a financial deposit at the time of ordering, Mobilier de France shares with mind Retail its assessment of the rollout of...
- Retail
- mind Exclusive
- Retail tech
15 October 2026
Eager to bring together customer data and improve data accuracy, jewellery and watch retailer Maison A.Constant built its own Single Customer Repository (SCR) using n8n, an orchestration platform...
7 October 2026
Most viewed articles of the month on mind Retail
What readers clicked on the most last month.
What readers clicked on the most last month.
1
Advantail signs with Formality to streamline commercial lease management
Amid an ownership shake-up following its acquisition by Evoriel, shopping centre operator Advantail has signed with Formality to digitise the management of commercial leases and contracts across...
23 October 2026