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Retail is going conversational
Conversational interfaces for Longchamp sales assistants powered by Cegid Retail One, fully conversational search at Cocooncenter.com, use of simple prompts to orchestrate product data and content...
  • Retail
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  • Special Reports
2 October 2026
From stores to headquarters, Cegid aims to become retail’s first agentic platform
After launching the first pilots of its conversational AI “super app” in stores, Cegid is rolling out new omnichannel modules, including an in-store data acquisition module, conversational AI for...
  • Retail
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  • News
1 October 2026
OMS: agentic AI sets new standards for e-commerce orchestration
Long confined to ‘click & collect’ or ‘ship from store’, Order Management Systems (OMS) are now expanding integration due to the rise of agentic AI which provides fine orchestration of flows...
  • Retail
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18 December 2025
[mind Info] Cegid signs 3 new retailers and accelerates voice AI development
Buoyed by strong sales momentum, Cegid revealed to mind Retail the identities of three new retail clients and the features of Cegid Pulse, a “super app” for sales assistants expected in 2026. By...
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22 September 2025
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Photo de Claire Koralewski
From beauty to DIY, Médiaperformances gains traction in Europe with 3 more retail partners
While Mediaperformances, historically focused on FMCG retailers, targets both international expansion and new verticals, CEO Claire Koralewski shared with mind Retail, during NRF Europe, a...
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22 September 2026
Capture écran bricomarché
How Upsellr boosts conversion at Les Mousquetaires and targets traditional PIMs
While his start-up shakes up an array of players focused on product data management solutions, Edouard Margain, Co-Founder of Upsellr, shared with us at NRF Europe the results of the data...
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19 September 2026
Chariot connecté
Hanshow makes a breakthrough in the US but stumbles on the economics of smart trolley
While at NRF Europe, Hanshow revealed a major contract with one of the U.S. retail giants to mind Retail, its smart trolley has yet to prove a market match. A hardware-focused strategy that raises...
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18 September 2026
Portrait De Hugues Chanoine
Hugues Chanoine (Hygie31 Digital): “The next step is to eliminate filters to move to 100% conversational search”
The Hygie31 retail group, known for the Lafayette Pharmacies, is continuing to transform its websites, driven by Cocooncenter. Thanks to an AI strategy and a fully redesigned IT architecture, it...
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  • Retailer and e-commerce
10 September 2026
Most viewed articles of the month on mind Retail
What readers clicked on the most last month.
What readers clicked on the most last month.
1
Hugues Chanoine (Hygie31 Digital): “The next step is to eliminate filters to move to 100% conversational search”
The Hygie31 retail group, known for the Lafayette Pharmacies, is continuing to transform its websites, driven by Cocooncenter. Thanks to an AI strategy and a fully redesigned IT architecture, it...
  • Retail
  • mind Exclusive
  • Retailer and e-commerce
10 September 2026
2
ChatGPT: Bureau Vallée’s recipe to capture back-to-school spending
By launching a conversational chatbot with Algolia and a new module converting school lists into e-commerce carts this summer, Bureau Vallée aims to ease the chore of back-to-school supply list...
  • Retail
  • mind Exclusive
  • Retailer and e-commerce
10 September 2026
3
Cdiscount Advertising targets revenue of €100 million in 2027
As retail media now accounts for 7.8% of total revenue, Cdiscount shared, during a press day, an update on new advertising levers in terms of videos, customer reviews and promotions. Insights from...
  • Retail
  • Retailer and e-commerce
  • Analysis
28 September 2026
4
How omnichannel retailer Fnac secures its marketplace merchants with 1point6
Facing a tightening of European rules (AMLR), Fnac Darty is adopting a BNP Paribas solution to automate third-party vendor compliance and secure associated financial flows. A key foundation, at a...
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22 September 2026
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