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Criteo wants to integrate sponsored products into AI chatbots
With 720 million daily active users and 4.5 billion products in the catalogue, Criteo wants to integrate with agentic commerce. Betting on proprietary data, the adtech company is testing...
  • Retail
  • Retail tech
  • News
2 December 2025
Cosmetics: How start-up Aiso multiplied by 5 the visibility of U.S. brand Particle on ChatGPT
Since March 2025, Israeli start-up Aiso has been working with the U.S. online brand Particle, a specialist in men’s cosmetics, to strengthen visibility on ChatGPT. In 6 months, impressions have...
  • Retail
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13 October 2025
OpenAI enables U.S. users to purchase Etsy products directly within ChatGPT
On September 29, OpenAI (H1 2025 revenue: US$4.3 billion, up by 16% year-on-year, net loss of US$2.5 billion) launched a native e-commerce feature for the ChatGPT LLM in the U.S.A. Through the new...
  • Retail
  • Retailer and e-commerce
  • News brief
7 October 2025
Peak season 2025: From generative AI to conversion, the innovative strategies of Galeries Lafayette, La Grande Récré, Boozt and Blissim
How are retailers and e-merchants preparing for peak season 2025? With the rise of generative AI engines in customer searches and LLM tools, what are the priorities for Digital and Omnichannel...
  • Retail
  • Retailer and e-commerce
  • Analysis
30 September 2025
USA: With AI, Google Chrome summarises customer reviews directly on e-commerce sites
On July 28, Google announced a new feature in the desktop version of the Chrome browser in the US : summaries of online customer reviews generated automatically by artificial intelligence. From an...
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  • News brief
1 August 2025
[mind Retail Exclusive] Through integration into product sheets, e-commerce retailer Jurassien is transforming generative AI into a personal shopper
The children's furniture website Jurassien is testing AI to guide purchasing decisions, mind Retail learned. The feature, which appears in the product listing, allows users to ask what the LLM...
  • Retail
  • mind Exclusive
  • Retail tech
24 July 2025
Through partnership with Shopify, OpenAI wants to integrate a native checkout feature into ChatGPT
On July 16, according to the Financial Times, OpenAI is working with Shopify on a new feature that will allow ChatGPT users to complete purchases directly from the chatbot interface via an...
  • Retail
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  • News brief
22 July 2025
[mind Retail Exclusive] Who are the 15% of French people who use AI engines to research online purchases?
While e-commerce traffic is experiencing a significant decline, consulting firm STLAR is highlighting a shift in online shopping habits. According to an exclusive study conducted with Toluna –...
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15 July 2025
In the US, traffic from AI search expected to increase by 3,200% during Prime Days
According to Adobe, during Amazon’s Prime Days from July 8 to 11, 2025, traffic to US retailer websites from AI search (ChatGPT, Perplexity, Gemini, etc.) is expected to grow by 3,200%...
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11 July 2025
ChatGPT’s audience doubled in 4 months, OpenAI aims for 100% increase in revenue
According to data from Demandsage, ChatGPT’s total audience reached 800 million weekly active visitors in April 2025. By way of comparison, this was 400 million in February 2025 and 300...
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18 June 2025
ChatGPT transitions from a search engine to an e-commerce platform
While denying any affiliation practices, OpenAI is launching a new shopping experience directly within ChatGPT. A search engine connected to the web since October 2024, the platform now includes...
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29 April 2025
[mind Retail Day] How AI has become a performance lever for physical stores
How can omnichannel retailers make the most of AI technologies, whether generative or not? What results can they expect? The mind Retail Day, held in Paris on June 19, offered an opportunity to...
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27 June 2024
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Featured image of the article Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII
Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII
French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...
  • Retail
  • mind Exclusive
  • Retail tech
5 December 2025
Featured image of the article Already in POC, Dialog’s conversational agent shows up in the search bar
Already in POC, Dialog’s conversational agent shows up in the search bar
Buoyed by a €3.8 million seed round closed in mid‑November 2025, French start‑up Dialog, specialised in AI‑based conversational e‑commerce, is accelerating. Initially placed on product pages, this...
  • Retail
  • mind Exclusive
  • Retail tech
4 December 2025
dynamic shipping, Natch, Hive
E‑commerce: How Hive customises free‑delivery thresholds using customer data
With 500 e‑merchant clients, including Embryolisse, Hindbag, Airup, Hygée or Jacks Beauty Line, German logistics provider Hive is capitalising on data to raise e‑commerce conversion via a finely...
  • Retail
  • mind Exclusive
  • Retail tech
2 December 2025
Magasin Marionnaud
Retail media: Marionnaud bets on print with Figaro to boost drive-to-store
According to our sources, Marionnaud’s beauty retailer will expand an advertising unit into 3 new countries in 2026 and is launching another retail media lever in the French key market. The goal...
  • Retail
  • mind Exclusive
  • Retail tech
26 November 2025
Most viewed articles of the month on mind Retail
What readers clicked on the most last month.
What readers clicked on the most last month.
1
BNPL: in a mature market, Alma, Klarna, Scalapay, Younited and Oney seek new growth levers
As BNPL reached maturity in France and Europe and commonplace online, players in the sector are accelerating their transformation. Longer instalments, new verticals, extended services and...
  • Retail
  • Economy and regulators
  • Analysis
14 November 2025
2
Payments and e-commerce : which retail tech solutions dominate French websites?
In mid-November 2025, mind Retail analysed 50 French e-commerce websites using Wappalyzer to identify technologies installed on them. The result was 144 solutions were recorded, installed more...
  • Retail
  • Retail tech
  • Analysis
20 November 2025
3
Payments: Wallets accelerate in a fragmented market
As retailers seek to streamline shopping journeys, payment fluidity is becoming a key conversion driver. Apple Pay, Google Pay, Samsung Pay, PayPal: wallets enable retailers to reduce delays and...
  • Retail
  • Economy and regulators
  • Analysis
18 November 2025
4
Payment: a lever for retail innovation
This month, our editorial team highlights how innovation is taking shape around payment. This key stage, enabling turnover to be collected by retailers, is at the heart of numerous pilots and...
  • Retail
  • Special Reports
28 November 2025
5
How RougeGorge brings weather data into CRM strategy
After 4 years of collaboration on personalised emails the lingerie retailer RougeGorge is accelerating with retail tech partner Reelevant, which is expanding within AFM thanks to recent contracts...
  • Retail
  • Retail tech
  • Analysis
10 November 2025
6
Online Advertising: Leroy Merlin and Auchan at the heart of a political controversy
Since November 17, Leroy Merlin has faced controversy after a report from Sleeping Giants, an activist group against online hate speech. The organisation alerted the Adeo group retailer (GMV 2024...
  • Retail
  • News
  • News brief
21 November 2025
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