digital
Augmented reality: start-up Zero10 deploys mirrors in Dubai
By 2024, augmented reality (AR) mirrors are set to transform the retail sector, particularly in fashion and entertainment. Led by George Yashin, Cypriot start-up Zero10 offers an AR mirror...
29 May 2024
[Case study] With Hanshow, Leroy Merlin cuts picking time by 17% for 2-hour pick-up
On February 28, at EuroCIS, Leroy Merlin and Hanshow received the Reta Awards 2024 for best in-store retail solution and best supplier respectively. mind Retail reports on the deployment of...
- Retail
- Retailer and e-commerce
- Analysis
2 May 2024
[mind Retail Exclusive] After 3 months of a pilot, what are the results of Castorama’s chatbot powered with GenAI?
As part of the 1to1Monaco event, Romain Roulleau, Marketing, Digital and Customer Director at Castorama, spoke to mind Retail about the results of the Hello Casto chatbot. He also detailed...
- Retail
- mind Exclusive
- Retail tech
14 March 2024
[confidential] Skello relies on Open-Ai to speed up the creation of sales schedules
From March onwards, Skello, which specialises in scheduling tools for in-store team members, will be integrating a generative AI function. After launching quarter-hourly planning in the summer of...
- Retail
- Retailer and e-commerce
- Analysis
7 March 2024
Jérémie Levy, Converteo: “Generative AI prices are not easy to read or to budget for: we’re dealing with probabilism”
Converteo, whose almost 50% of revenue comes from the retail, beauty and luxury sectors, supports retailers in collecting, modelling, measuring and activating data. Jérémie Levy, Managing...
- Retail
- Retailer and e-commerce
- Analysis
4 March 2024
[mind Retail Exclusive] Gamestop relies on Yoobic to bring generative AI to the heart of stores
E-learning, internal chatbot, after-sales service... Eager to improve operational efficiency, video game retailer Gamestop is the first retailer to have tested Yoobic Neo, a new suite of tools...
23 February 2024
The Digital Service Act extends authority to all marketplaces
From February 17, 2024, the DSA (Digital Service Act) extended authority to all e-commerce sites operating in the European Union, whatever their size. Amongst measures is an obligation to appoint...
19 February 2024
JC Penney department stores make it easier to swap shifts in bid to retain staff
In January 2023, JC Penney's Human Resources Director launched the "open shift market place" application in a bid to retain the group's 50,000 employees, against the backdrop of a tight employment...
- Retail
- Retailer and e-commerce
- Analysis
19 February 2024
Social commerce: TikTok acquires an Indonesian e-commerce giant
In Indonesia, the parent company of TikTok ByteDance (2022 revenue of US$85.2 billion, operating margin of US$20 billion) finalized the acquisition of the online retailer Tokopedia. Tokopedia is...
- Retail
- News brief
1 February 2024
[Analyze] The six major challenges facing retail in 2024
A few of the barriers for retail in 2024 include generative AI, retail media, decarbonisation and CSRD, omnichannel efficiency or social commerce. Retail, commercial property and retail tech...
- Retail
- Retailer and e-commerce
- Analysis
31 January 2024
Kristen d’Arcy, True Religion: “After Instagram Shopping, the next step is to launch e-commerce on TikTok”
Kristen D'Arcy, Chief Marketing Officer of the True Religion brand since July 2023, is boosting Instagram and TikTok to win support from younger consumers. In an interview with mind Retail, she...
- Retail
- Retailer and e-commerce
- Analysis
29 January 2024
One year before the expected roll-out of “Yes Ad”, what are the best promotional strategies?
With almost 18 months of experimentation of “Yes Ad” and a national launch expected in 2025, retailers have reviewed promotional and marketing plans over the past year. mind Retail interviewed...
- Retail
- Retailer and e-commerce
- Analysis
11 January 2024
[mind Retail info] Auchan Retail launches a website dedicated to B2B customers
In France, Auchan Retail has just launched Auchanpro, a website entirely dedicated to businesses. This B2B digital initiative, one of the first in the local supermarket sector, aims to secure...
- Retail
- News
17 November 2023
Castorama launches a chatbot boosted by generative AI
In France, Castorama launched a chatbot that integrates three LLM models, based on Athena, the technological foundation developed by the Kingfisher Group. While customer data remains outside the...
- Retail
- Retail tech
- News
17 November 2023
[info mind Retail] Marco Sacco-Stevanella, ManoMano: “After launching free returns for B2B clients in France, the next step will be an international launch”
As D.I.Y. volumes are shrinking, ManoMano wants to capitalise on B2B customers. From 100% free returns for professionals, launched at the end of September in France to new payment options, Marco...
14 November 2023
In India, Sephora becomes part of Reliance Retail
In Q1 2023, Reliance Retail Ventures abandoned talks to obtain the exclusive rights to operate Sephora’s business in India. However, in November, the country’s retail giant finally won...
- Retail
- News brief
7 November 2023
Our mind news
With an average basket of €3,500 and a payment journey that includes a financial deposit at the time of ordering, Mobilier de France shares with mind Retail its assessment of the rollout of...
- Retail
- mind Exclusive
- Retail tech
15 October 2026
Eager to bring together customer data and improve data accuracy, jewellery and watch retailer Maison A.Constant built its own Single Customer Repository (SCR) using n8n, an orchestration platform...
7 October 2026
After launching the first pilots of its conversational AI “super app” in stores, Cegid is rolling out new omnichannel modules, including an in-store data acquisition module, conversational AI for...
- Retail
- mind Exclusive
- Retail tech
1 October 2026
While Mediaperformances, historically focused on FMCG retailers, targets both international expansion and new verticals, CEO Claire Koralewski shared with mind Retail, during NRF Europe, a...
- Retail
- mind Exclusive
- Retail tech
22 September 2026