E-commerce and marketplaces

Threatened with a loss of control in the U.S.A., TikTok is accelerating in Europe. With a remarkable breakthrough in the U.K., where the online store is already the 2nd largest cosmetics...

24 April 2025

Customs duties: Shein and Temu raise prices

In the United States, in response to Donald Trump’s decision to raise customs duties to 145% on Chinese imports and end the de minimis rule from May 2, Asian e-commerce giants Shein and Temu...

18 April 2025

Shein receives approval for its IPO on the London Stock Exchange

In the U.K., where Shein planned an I.P.O. on the London Stock Exchange in April 2025, the Singapore-based company finally received agreement from the U.K. Financial Conduct Authority according to...

11 April 2025

With 40% of online sales, Best Buy is banking on influence to reach a new level

In the U.S.A., with preparation for a marketplace by June 2025, Best Buy (2024 turnover US$41.5 billion, down by 4.4%) launched an affiliate programme for content creators on April 8. Not yet...

10 April 2025

Using an omnichannel approach, JD.com ensures tyre delivery and installation in 30 minutes

In China, JD Auto Service, the automotive services branch of JD.com (turnover 2024 of US$158.8 billion, up 6.8% in a year) announced the instant delivery of automotive equipment in late March...

9 April 2025

With points of interest prompt, Amazon creates an AI-generated shopping monitoring tool

On March 26, Amazon (2024 turnover US$638 billion, up by 11% at constant rates) launched ‘interests’ as ‘beta test’. This is a generative AI feature on a mobile application...

31 March 2025

TikTok Shop arrives in France, Germany and Italy

TikTok announced the launch of TikTok Shop in France, Germany and Italy on March 31. The service is now available in 15 countries. The shopping features are directly integrated into the videos in...

28 March 2025

With 20% of e-commerce in 2024, Target wants to increase the marketplace fivefold

In the U.S.A, Target, the most omnichannel grocery retailer is capitalising on the positive benefits of a marketplace launched in 2019. While advertising revenue grew by 24% last year, it wants to...

28 March 2025

With live shopping, Voyages E.Leclerc has attracted 28,420 viewers in two years

E.Leclerc Voyage, the travel agency of the second largest French grocery retailer by market share (2024 turnover: €49.9 billion, excluding fuel, up by 2.6%, after a 10.3%-increase in 2023)...

25 March 2025

India: Amazon and Walmart accused of violating quality control rules

After being caught in September 2024 for failing to comply with competition law, Amazon and Flipkart (a subsidiary of Walmart) are accused of violating quality control rules in India. The Indian...

24 March 2025

Ebay improves search engine with AI to filter fast deliveries

After reporting revenue of US$10.28 billion in 2024, up 2% at constant rate, and a net margin ratio of 19.2% of sales (a fall of 8.2 points), Ebay updated a search engine on February 26 to help...

6 March 2025

In France, Alibaba gained twice as many visitors as Amazon in Q4

Confirming the traction of low-price marketplaces, 3.14 million new French internet users used AliExpress in Q4 2024. This is the biggest gain in the Fevad and Médiamétrie panel. In the food...

5 March 2025

TikTok Shop arrives in Western Europe, with a potential market of €3.3 billion

After the launch of TikTok Shop in Mexico, the platform is launching this feature in France, Germany, Italy and Spain, four countries with a combined total of 85 million users in 2024. Since...

26 February 2025

Profit and market valuation slashed in half: will Shein postpone I.P.O.?

Shein may delay a London Stock Exchange I.P.O., initially planned for April 2025, to the second half of the year. According to the Financial Times on February 23, growth in 2024 fell short of...

25 February 2025

Adam Bohbot, Ana Luisa: “By December, we will be active on around 10 marketplaces, including Farfetch, Moda Operandi and Yoox”

The U.S. brand Ana Luisa sells affordable jewellery with a two-year guarantee, priced between US$50 and US$150. For the past year, marketplaces have been the main growth driver. We meet...

24 February 2025

How ManoMano capitalises on AI to earn sales conversion points

From search results to the catalogue, product recommendations, logistics and advertising, AI infuses all ManoMano teams. Armelle Patault, VP Data of the DIY marketplace, shared results.

13 February 2025

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How Mobilier de France reduced the share of cheque payments from 80% to 50%

With an average basket of €3,500 and a payment journey that includes a financial deposit at the time of ordering, Mobilier de France shares with mind Retail its assessment of the rollout of...

15 October 2026

How Maison A.Constant built a unified customer database with n8n

Eager to bring together customer data and improve data accuracy, jewellery and watch retailer Maison A.Constant built its own Single Customer Repository (SCR) using n8n, an orchestration platform...

7 October 2026

From stores to headquarters, Cegid aims to become retail’s first agentic platform

After launching the first pilots of its conversational AI “super app” in stores, Cegid is rolling out new omnichannel modules, including an in-store data acquisition module, conversational AI for...

1 October 2026

From beauty to DIY, Médiaperformances gains traction in Europe with 3 more retail partners

While Mediaperformances, historically focused on FMCG retailers, targets both international expansion and new verticals, CEO Claire Koralewski shared with mind Retail, during NRF Europe, a...

22 September 2026

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From stores to headquarters, Cegid aims to become retail’s first agentic platform

1 October 2026

Danone turns to AI to personalise marketing campaigns and test advertising in ChatGPT

AI is being rolled out across some marketing activities, while others remain in a testing phase. If campaign automation and personalisation are among the most advanced applications, visibility in...

16 October 2026

How Mobilier de France reduced the share of cheque payments from 80% to 50%

With an average basket of €3,500 and a payment journey that includes a financial deposit at the time of ordering, Mobilier de France shares with mind Retail its assessment of the rollout of...

15 October 2026