e-commerce

Home appliances manufacturer Babymoov (food processors, baby monitors) has formalised a partnership with CircularX (a subsidiary of Recommerce Group) in order to expanding the range of second-hand...

3 November 2023

[Amazon results] In Q3 2023, Amazon more than tripled net margin on the back of a savings plan and a return to fundamentals

After a post-Covid-19 pandemic slowdown, Amazon's net margin more than tripled in Q3 2023. Over the 9 months of the year, growth was driven by the digital marketplace, AWS and advertising - three...

30 October 2023

Zalando: Returns drop by 10% thanks to sizing recommendations

With 30% returns due to incorrect fitting, Zalando is banking on AI to optimise sizing recommendations and enhance an online consumer journey.

20 October 2023

China’s Temu (Pinduoduo) accused of espionage

According to the American research company Grizzly Research, Temu, a subsidiary of PDD Holdings (capitalisation: US$130 billion), contains spyware. “It has all the characteristics of the...

4 October 2023

Cdiscount: +30% conversion thanks to GPT-4

Since July 2023, Cdiscount (80 million products) has been exploring the industrial use of generative AI, particularly for product categorisation. “When a seller creates a product sheet, we...

2 October 2023

TikTok: Indonesia is about to ban commerce on social networks

Indonesia, the most populated country in South-East Asia (270 million inhabitants), is taking action to limit the risk of the major social networks, such as TikTok, becoming a monopoly. At a...

27 September 2023

[info mind Retail] A third of Shein’s suppliers will not be audited in 2023

With the results of the French DGCCRF investigation expected this Autumn, and the U.S. SEC continuing a survey regarding allegations of forced labor, Shein provided an update on its industrial...

26 September 2023

Generative AI: Amazon to invest up to US$4 billion in Anthropic

The digital cloud giants are not slowing investments in generative AI, which needs massive computing power to function properly. Following Google and a US$300 million investment in Anthropic in...

26 September 2023

Fashion: Why omnichannel players are gaining in profitability and e-commerce is suffering, in 6 charts

Mind Retail analysed the financial results of the 12 largest fashion retailers between 2019 and 2022, to understand performance in terms of sales and profitability. As a result of the multiple...

25 September 2023

South Africa: Walmart strengthens the team to support digital growth

U.S. giant Walmart is reorganizing the South African business by recruiting Jonathan Collins as Chief Financial Officer, with the aim of boosting online sales.

15 September 2023

TikTok Shop could lose at least US$500 million in the USA in 2023

TikTok Shop, the social network’s e-commerce solution, could lose more than US$500 million in the U.S.A. in 2023, according to an article by The Information published on August 23rd. The...

1 September 2023

Uber posts an operating margin for the first time

In Q2 to June 2023, the profitability of DoorDash and Uber Technologies improved, driven by stronger consumer demand for fast deliveries. DoorDash managed to limit losses in the U.S.A. and Uber...

9 August 2023

[Amazon results] Operating margin doubled, driven by e-commerce and the marketplace in Q2 2023

On August 3, 2023, Amazon published results for Q2, showing a return to growth in the e-commerce business. Sales totaled US$134.4 billion vs $121.2 billion a year earlier. This is a 11% growth at...

9 August 2023

India: Walmart reinvests US$1.4 billion in Flipkart

After scaling back operations in the U.K., Brazil and Japan, Walmart is strengthening control over Indian online retailer Flipkart. On July 30, 2023, the firm invested US$1.4 billion, buying the...

4 August 2023

USA : TikTok adds an e-commerce site to compete with Shein and Temu

TikTok (1.17 billion users by June 2023) is opening an e-commerce business in the U.S.A. Ranging from clothing to electronic equipment, the “Made in China” offer is available directly...

3 August 2023

Decathlon slashes private labels to boost performance

Faced with a slowdown in sales and concentration in the sector, Decathlon (turnover of €15.4 billion in 2022, up 12% including 16.8% online) is pulling out the heavy artillery. In mid-July...

3 August 2023

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Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

Already in POC, Dialog’s conversational agent shows up in the search bar

Buoyed by a €3.8 million seed round closed in mid‑November 2025, French start‑up Dialog, specialised in AI‑based conversational e‑commerce, is accelerating. Initially placed on product pages, this...

4 December 2025

E‑commerce: How Hive customises free‑delivery thresholds using customer data

With 500 e‑merchant clients, including Embryolisse, Hindbag, Airup, Hygée or Jacks Beauty Line, German logistics provider Hive is capitalising on data to raise e‑commerce conversion via a finely...

2 December 2025

Retail media: Marionnaud bets on print with Figaro to boost drive-to-store

According to our sources, Marionnaud’s beauty retailer will expand an advertising unit into 3 new countries in 2026 and is launching another retail media lever in the French key market. The goal...

26 November 2025

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Payments: Wallets accelerate in a fragmented market

As retailers seek to streamline shopping journeys, payment fluidity is becoming a key conversion driver. Apple Pay, Google Pay, Samsung Pay, PayPal: wallets enable retailers to reduce delays and...

18 November 2025

Ikea compresses margin in 2025 to stay accessible despite falling revenue

In a context of rising tariffs and lower in-store traffic gains, Ikea closed the financial year with another decline in sales. While volumes increased and e-commerce reached 28% of activity, the...

17 November 2025

Online Advertising: Leroy Merlin and Auchan at the heart of a political controversy

Since November 17, Leroy Merlin has faced controversy after a report from Sleeping Giants, an activist group against online hate speech. The organisation alerted the Adeo group retailer (GMV 2024...

21 November 2025

How RougeGorge brings weather data into CRM strategy

After 4 years of collaboration on personalised emails the lingerie retailer RougeGorge is accelerating with retail tech partner Reelevant, which is expanding within AFM thanks to recent contracts...

10 November 2025

Carrefour: with 4% of the shares Rodolphe Saadé strengthens governance after the Diniz exit

A page is turning at Carrefour. On November 12, 2025 the Brazilian Diniz family (a shareholder since 2014 through its holding Peninsula) sold the 8% stake. At the same time Rodolphe...

13 November 2025

At Roissy 80% of checked Shein items found non-compliant

Following inspections at Roissy Charles de Gaulle airport on Friday November 6, 2025 on 200,000 Shein parcels “8 out of 10 items have proved non-compliant so far”, the French Ministry...

10 November 2025