HR
Asda and Currys invest in protection against theft and assault in the U.K.
In the U.K., thefts jumped by 25%, and assaults on staff by 50% in 2024. With the associated loss estimated at €4.8 billion per year for the sector, retailers are investing in more security. We...
- Retail
- Retailer and e-commerce
- News
2 April 2025
Tesco grants pay rises above UK’s inflation
On March 17, British retailer Tesco signed an agreement with the USDAW union increasing the wages of stores and distribution centre staff by 5.2%, a rise above inflation (3% in January)...
- Retail
- Economy and regulators
- News brief
21 March 2025
In 2024, which retailers have the best scores on the professional equality index?
In 2024, 1,812 online and omnichannel retailers with more than 50 staff reported their score on the professional gender equality index to the French Ministry of Labour. mind Retail analysed the...
- Retail
- Retailer and e-commerce
- Analysis
20 March 2025
Mercadona increases the pay of all staff by 8.5%
From 2025, to increase the purchasing power of staff, Spanish largest grocery retailer Mercadona (turnover 2023: €35.53 billion, up 15% in a year via 1,681 stores) is increasing salaries of...
16 January 2025
Meta and Amazon join Walmart in reviewing HR inclusion policies
Meta and Amazon are backtracking in a fight against discrimination. After abolishing fact-checking in the U.S.A., Meta announced in a memo sent to staff on January 10, 2025, a scrapping of...
13 January 2025
[mind Retail Exclusive] Chronodrive and Norauto join Tipik’s HR multi-brand pool to absorb peaks in activity
Chronodrive and Norauto join Tipik, an H.R. pooling solution managed with Laponi and Cegedim. Already adopted by Decathlon, Kiabi, Brice, Jules, Rouge Gorge, La Vie Claire, Leroy Merlin, Boulanger...
29 November 2024
Auchan Retail wants to cut 1,000 jobs in French stores
While Auchan Retail is negotiating the sale of the Russian stores, the company is also due to rationalise French assets. To accompany the reduction in retail space, the group intends to cut 2,389...
- Retail
- Retailer and e-commerce
- News
5 November 2024
Cegid offers a four-day week to employees aged 61 and over
Since October 11, 2024, French employees aged 61 and over at software POS publisher Cegid (4,400 employees in France) have been able to request that 35 working hours be spread over four days...
23 October 2024
Saudi Arabia: Carrefour and Majid Al Futtaim criticised for human rights violations
On October 21, Amnesty denounced Carrefour‘s practices in a Saudi franchise managed by Majid Al Futtaim (2023 sales €8.6 billion, up 1%). Migrants are employed, underpaid and working 60...
23 October 2024
Norauto teams up with Klaro to boost staff purchasing power
Since June 2024, Norauto's HR department has been offering all 7,000 French staff use of Klaro, a start-up simplifying access to welfare benefits and local assistance. Staff using the app are now...
- Retail
- Retailer and e-commerce
- Analysis
11 October 2024
Amazon announces an end to remote working for administrative staff
On September 16, 2024, Amazon‘s CEO Andy Jassy announced the end of remote working for 350,000 administrative staff (i.e. 23%). This flexibility ends on January 2, 2025. “When we look...
20 September 2024
Manufactures Dior under court administration for ‘exploitation’ of workers
In Italy, on June 10, the Milan court declared Manufactures Dior ‘incapable of preventing and controlling’ the exploitation of workers in sub-contracting. The Italian subsidiary was...
- Retail
- Economy and regulators
- News brief
2 August 2024
How Ingka increased staff retention by 5 points in 16 months
In 2023, according to OC&C, staff turnover reached 56% for specialty retailers and 69% in food, with significant differences between store types and age groups. But at Ingka Group, HR team...
- Retail
- Retailer and e-commerce
- Analysis
26 April 2024
JC Penney department stores make it easier to swap shifts in bid to retain staff
In January 2023, JC Penney's Human Resources Director launched the "open shift market place" application in a bid to retain the group's 50,000 employees, against the backdrop of a tight employment...
- Retail
- Retailer and e-commerce
- Analysis
19 February 2024
Decathlon relies on Heyteam on-boarding to optimise integration of dual work-study
From 2021, the sporting goods retailer Decathlon partnered with a Heyteam staff induction platform to seamlessly integrate new work-study students. These have more than doubled in three years. The...
- Retail
- News
28 April 2023
Our mind news
The Hygie31 retail group, known for the Lafayette Pharmacies, is continuing to transform its websites, driven by Cocooncenter. Thanks to an AI strategy and a fully redesigned IT architecture, it...
10 September 2026
By launching a conversational chatbot with Algolia and a new module converting school lists into e-commerce carts this summer, Bureau Vallée aims to ease the chore of back-to-school supply list...
10 September 2026
According to our information, Fnac Darty is about to deploy European payment solution Wero, based on account-to-account instant transfers, on its e-commerce sites. Already active in Germany at...
- Retail
- mind Exclusive
- Retail tech
4 September 2026
On the occasion of an IPO, Shein revealed a carbon footprint of 25.5 million tonnes of carbon dioxide in 2025, up by 20% compared to a reference year. For an equivalent sales level, the fast...
3 September 2026
Most viewed articles of the month on mind Retail
What readers clicked on the most last month.
What readers clicked on the most last month.
1
Electronic shelf labels: why the US regulator threatens rollout
In the USA, the Federal Trade Commission has just required full transparency on the use of pricing algorithms based on personal data, under threat of penalties. In this regulatory framework...
- Retail
- Economy and regulators
- Analysis
21 August 2026
2
E-commerce: click-through rate down by 5.4% since Google AIO launch in France
mind Retail has gained access to exclusive Ahrefs figures on the impact of Google "AI Overviews" responses for the e-commerce sector. Launched on July 22, 2026, in France as part of AI Mode, these...
20 August 2026
3
From ChatGPT Ads to Amazon Alexa for Shopping: advertising in LLMs scales up in Europe
This summer, OpenAI successively rolled out its ChatGPT Ads platform in the UK and in 30 European countries. From formats used, CPM levels notably for FMCG products and the new role of GEO...
- Retail
- Retail tech
- Analysis
27 August 2026
4
With Claudeforce, Salesforce opens data to Anthropic and shifts into the conversational AI era
With the announcement of deep integration of the Claude LLM within the Salesforce ecosystem via MCP servers, SaaS software interfaces are fading in favour of AI agents. According to...
- Retail
- Retail tech
- News
9 September 2026
5
Retail media & LLMs: navigating intent-driven and custom experiences
From store aisles to ChatGPT Ads placements, retail media is shifting away from traditional slots, formats and keywords toward intent-based targeting. Driven by lower access costs to LLMs, full...
- Retail
- Retail tech
- Special Reports
31 August 2026
6
Facing SharkNinja’s hegemony, Carrefour and Darty gain ground on TikTok Shop
While Sephora follows in Ulta's footsteps on TikTok Shop in the US, mind Retail analyzed sellers performance in Q2 2026. Based on exclusive data from Lengow and Kalodata, this European market...
- Retail
- Retail tech
- Analysis
7 September 2026